Formstack Forms vs NextProcess

RATING:

4.1

(107)

Formstack Forms has 107 reviews and a rating of 4.07 / 5 stars vs NextProcess which has 18 reviews and a rating of 4.72 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (107)
4.7 (18)
Ease-of-Use
4 / 5
5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
3.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
April 30, 2024
March 14, 2018
Pros/Cons
  • Pros

  • I love how easy to use and collect safe formstack is. It was easy to navigate and use from the get go.
  • This is a very user friendly way to create a variety of forms - from camp registrations to alumni gatherings to donation sites, this software can help you create pretty much all of it.
  • Cons

  • When all the text is stuck the same size, the question and list of checkbox answers, it is kind of overwhelming, and customers in a hurry get lost and have to go back and re-read.
  • When billing issues arise, we were given no notice, and all forms were shut down and unavailable.
Read all user reviews
  • Pros

  • Its a pretty friendly interface and I like the list view of all my invoices. Seeing everything from a birds eye view helps me.
  • I love the ability to track what has been approved or is pending on our larger projects. NextProcess is a great tool to reference what stage of the approval process we are at, at any given time.
  • Cons

  • My only complaint is that while using the NextProcess Apex system, I feel that it times me out a little too quickly if it has been inactive.
  • I have trouble sharing my documents. The program sometimes has glitches and has to be restarted, which can cause frustration.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos