FlowCentric Processware vs ROLLER

RATING:

4.5

(57)

FlowCentric Processware has 57 reviews and a rating of 4.47 / 5 stars vs ROLLER which has 73 reviews and a rating of 4.49 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (57)
4.5 (73)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
April 25, 2024
April 28, 2024
Pros/Cons
  • Pros

  • Development time and cost is very competitive, mobile.
  • The support from representative has been outstanding. We upgraded last year and representative was available day and night to help us.
  • Cons

  • Another example of this is, we have a couple thousand role groups (because of how we needed to manage SOD and this has caused the Process Suite to fail.
  • I struggled to figure out integration with Microsoft Outlook and Sharepoint.
Read all user reviews
  • Pros

  • The Roller platform has revolutionised the entertainment centre industry providing Urban Xtreme with an enhanced customer experience and features that provide the company with an increase in revenue.
  • VERY USER FRIENDLY, EASY TO MAKE CHANGES, AMAZING HELP CENTER ANY QUESTIONS YOU CAN THINK OF IT THERE WITH STEP BY STEP INSTRUCTIONS ON HOW TO.
  • Cons

  • Single use sites should be fine but chains may find this is frustrating.
  • Reporting system is basic and conflicting at times. Despite having a page for building reports, this does not work.
Read all user reviews
Pricing Range
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FrontRunners

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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos