Salesforce Sales Cloud vs Total Office Manager

RATING:

4.4

(18332)

Salesforce Sales Cloud has 18332 reviews and a rating of 4.39 / 5 stars vs Total Office Manager which has 48 reviews and a rating of 3.79 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.8 (48)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
May 17, 2024
January 11, 2022
Pros/Cons
  • Pros

  • I love that you can add so many different modules or even design your own with some effort but very little cost, for a nonprofit that is great.
  • Salesforce is a really great product I loved the tools used and tips to help you create sales and serve better for customers.
  • Cons

  • It gets a bit frustrating. I also hate the double authentication because I do not always have my phone with me when I need to get on the software.
  • There is little to be said about cons. I experienced minor trouble when accessing customer support at some point which would probably be the worst of it.
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  • Pros

  • I would definitely recommend this software to anyone looking to streamline their business.
  • Total Office Manager has drastically improved the efficiency of our business. The all-in-one functionality is the biggest advantage.
  • Cons

  • We have to wait 2-5 hours to reach anyone with questions or problems and still don't have our data brought over correctly 2 months in after paying for extra time with the migrations person.
  • Often times an update will fix one bug but create new bugs. Retail prices mysteriously change on their own which is very disturbing.
Read all user reviews
Pricing Range
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$
$
$
$
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos