I have to say i'm impressed with this product and will recommend if the time comes.

Calling delayed at times on some workstations.

Ease of use, being able to look up people by phone or email is also helpful.

Great tool priced well and does exactly what I need.

Snapforce has completely streamlined our company's process for on-boarding new clients. Company wide implementation of the software was executed with ease and very little resistance.

A sales tool being sold by people who have no idea on how to handle clients is an oxymoron.

Easy to use for my sales team, lead tracking and monitoring through stages from Cold to Hot Lead is super easy.

You have no support, you never answer the phone and you haven't solved any of my issues since day 1.

In its entirety the product actually provides a genuine feeling of satisfaction and is speaking with your support team is a real pleasure.

I am very happy with the product and so far they have fantastic service.

Now, it is virtual tradeshow leads and Linkedin. It is easy to assign every rep we work with globally to the main company.

They are extremely knowledgeable, and any issues get solved within 24 hours.

Was concerned all the things I needed to get done would be too much for me to do alone.

Don't be fooled by pretty colors and customization galore.

I had to take it over from there. I know how my employees work the best.

Support team was very helpful and a pleasure to work with.

We've sunk so much time and money into this CRM, we could've hired 2 full time employees to build and manage our own CRM, but what fun would that be.

I like the fact that it's easy to use and the tech support is awesome.

I used Snapforce for contact database purposes and it was difficult to navigate especially with multiple users on at one time.

We like taking bets on whether or not our reports will run or end up blank in excel, that's the most exciting part of my day.

Service and Response is the key to any CRM. There are no others better than this company.

I like the fact that it's easy to use and the tech support is awesome. I haven't discovered anything I dislike, yet.

The only CRM that is affordable and able to stand up next expensive solutions such as Salesforce. Very intuitive, and honestly elegant.

Pleasant experience, the support team is helpful and responsive.

Sometimes the emails get lost in spam or are hard to find so people can miss updates. I wish it has a desktop notifications.

Actually I do not have any complaints about the software, it has work greatly. Maybe the only problem would be that you need internet connection.

Trello has lend a great helping hand in organizing my projects and improves my productivity in then professional environment.

I found the software user friendly and I enjoyed the responsive design and easy to understand pricing system. I also liked the familiar Kanban board design.

I liked the ease of use, the interactivity, and the great features that it has, even in the free version.

While you can utilize board histories to access lost cards, I found that too often some of our cards were inadvertently deleted by users.

Everyone in the company can see what is going on and what they need to do, and no information is lost.

Fantastic on mobile which is a brilliant plus especially when on-the-go. Reasonably priced if you want to upgrade to the paid version.

The seamless integration of features. It's so easy to switch between boards, clearly see all projects, and the timeline of all upcoming deadlines thanks to the wonderful (and rare) calendar feature.

I am able to help my Clients keep track of the candidates I have recruited for them on a very user friendly platform and they are always pleased.

The cost to benefit of Trello is competitive, The way it helps boost efficiency and helps streamline communication is fantastic.

For a free option, it's fantastic and I highly recommend it for project management on a budget.

I want full functionally for free. I realize how ridiculous that is, but if pressed for a complaint, that's the worst I can come up with.

Very fun and playful feel to it. Love the backgrounds and the ease of dragging from one card to another.

I love the layout, it's the perfect project and task management program. I take advantage of their referral program so I am on the free plan.

I love being able to use this to organize my notes through my phone. Super user friendly and I love that too.

Second beatifull feature is butler that help to create quick button like complete etc. This is an awesome and very effective for team meeting update as anyone from them and update.

Availability of templates shared by community. The tool is so popular that you can get easily get the template if you don't want to start from the scratch.

I love how user friendly it is, super simple to understand and get around. I love that i5 helps organize my tasks.

I wish more of the aesthetic features were not restricted to those who pay a subscription. But that is a very minor complaint.

I did not find a serious con that made me dislike this product. The only negative side I can think of is that, given its structure, it may be hard to envision it as a calendar.

For such a helpful tool, it is pretty simple to navigate. The interface is clean and user friendly for instance there a templates included to help guide users who may not know where to start.

The title says it all, if you like to be organized then this is fantastic software. After using it for a long time I realized that I do NOT like to be organized.

Because the text was automatically all highlighted when clicking on the box, I have accidentally deleted texts from description boxes before and was unable to recover it.

What I like most about Trello is the ability to neatly lay out tasks and share those tasks with other users that have an interest in the progress or users that will also be working on the tasks.

Great YouTube community. I love that it integrates with Gmail.

I like the fact that it integrates with other tools we use, and this is amazing for me because I don't have to do a lot of manual work.

I love that each team member can be assigned tasks and the whole team can see where everyone is at with their specific tasks. I love the ease of collaboration.

Very good and easy to use tool with very good integration with a popular set of web-based apps.

Very good to keep track of task with team members. Love the way the app is very stable and has many useful functions.

I love the design and the usefulness of every single feature. It helps me organize all my tasks and projects and keeps me super productive.

Trello helps us share our construction schedule with our clients in a fun and visually appealing presentation.

This has been a lifesaver in helping to define our project management structure and strategy. It is really a top notch product with a top notch customer service team.

I love that there is so much free with Trello, I also like the flexibility to set trello up however you want to, it is very easy to use.

Overall I'm super satisfied to have come across a tool like this one as it's functions are perfect for my job.

I love that it is easy to use, colorful, shareable and free. And that I can integrate it with other tools, like Slack.

The software is really easy to use and has very good customer support. We really like it for our company as a great collaborative tool.

US Dollar

Snapforce offers a customer relationship management (CRM) system with three price options. This cloud-based product is a fit for B2B and B2C companies in almost any vertical and comes with a virtual phone system included with the solution.


At the core of this system is the sales automation module. In addition, it offers integrated functionality for marketing automation, customer service and support, Web self-service, call center, field service, social CRM, help desk, channel management and knowledge management.


Snapforce offers call center employees immediate access to complete customer profiles with information like calls, emails and notes to learn about customers, track previous interactions and monitor patterns.


Snapforce will automatically log all calls made by agents from their office or morbile phones. Using this information, managers can then report on business using real-time call volume metrics.


It is available on a per user per month subscription basis.



LongDescription

Commenting/Notes

Support Ticket Management

Employee Management

Call Transfer

Forecasting

Electronic Payments

Internal Chat Integration

Product Catalog

Lead Capture

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Leaderboards

Activity/News Feed

Sales Pipeline Management

Referral Tracking

Financial Management

Electronic Signature

IVR/Voice Recognition

Automatic Call Distribution

Calendar/Reminder System

Voice Mail

Blended Call Center

Projections

Pipeline Management

Customer Database

Call Recording

Call Logging

Calendar Management

Customizable Fields

Collaboration Tools

Activity Management

Assignment Management

Sales Trend Analysis

Data Import/Export

Accounting

Process/Workflow Automation

Lead Generation

Email Templates

Self Service Portal

Text to Speech

Contact Management

Opportunity Management

Outbound Call Center

Lead Management

Email Marketing

Mobile Access

Sales Reports

Inbound Call Center

Call Scripting

Territory Management

Vendor Management

Training Management

Call Reporting

Marketing Automation

Queue Management

Support Ticket Tracking

Client Portal

Social Media Integration

Workflow Management

Email Management

Event Triggered Actions

Activity Dashboard

Alerts/Notifications

Computer Telephony Integration

Reporting & Statistics

Knowledge Base Management

Segmentation

Reminders

Time & Expense Tracking

Real-Time Chat

Customizable Templates

Calendar Sync

Mobile App

Billing & Invoicing

Interaction Tracking

Manual Dialer

Alerts/Escalation

Kanban Board

Customizable Branding

Asset Lifecycle Management

Commission Management

Goal Setting/Tracking

Reporting/Analytics

Contact Database

Lead Qualification

Quotes/Estimates

Drag & Drop

Point of Sale (POS)

Purchasing & Receiving

Call Monitoring

Third-Party Integrations

Appointment Scheduling

Task Management

Campaign Management

Sales Forecasting

Document Management

Starts at $12 per user

Additional Add-on's available.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Snapforce

In Person

Live Online

Webinars

Documentation

Videos

Trello is a visual collaboration tool for planning tasks and projects. While commonly used by agile software development teams, the solution is also used in other departments such as marketing, sales, support and HR. The web-based solution provides tools to define projects, their requirements and the workflow to ensure projects are completed in a planned sequential manner.


Trello offers a digital board to create, organize and prioritize actions. Administrators or managers can even define workflows, assign tasks to individuals or teams, set deadlines and monitor progress. Trello cards allow users to collaborate with each other. Users can add comments, add members, and attach documents to the tasks assigned to them.


Trello offers a professional package that includes the privacy and administrative settings required by large enterprises. Trello integrates with a number of online applications including JIRA Cloud, Bitbucket Cloud, Google Drive, GitHub and Slack.



File Management

Deadline Management

Milestone Tracking

Project Workflow

Messaging

Surveys & Feedback

Status Tracking

Visual Workflow Management

Meeting Management

Idea Management

Due Date Tracking

Time Tracking

Process Change Tracking

Data Synchronization

Templates

Progress Tracking

Task Board View

Workflow Configuration

$5.00 per user per month for Standard, $10 per user per month for Premium. Pricing starts at $17.50 per user per month (starting for 250 users, billed annually) for Enterprise.

Snapforce vs Trello

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Advisor Recommendations & User Awards

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