Over it's been great. I love the layout and am excited about your continued improvements. I have also really enjoyed our work with our account manager. [sensitive content hidden] is always quick to answer our questions, and is friendly and personable.

- I like the ease as with I can upload data for each of our locations. - I like being able to filter locations and see if I've already updated for the month, this helps me keep track of my to-dos- I like the home screen to see where we're at for each category.

- I think the report has improved but still feels buggy sometimes. - I wish I could expand the scope of emissions and see where the bulk of the data is coming from without clicking away. A drop-down menu that said "main campus X emission" all on the same page to give me an idea would work better for me. - I wish there was a way to look at impact by category and scope data from a location-by-location basis. My team has little to no sway over other locations and can only speak to the main campus, so seeing just our impact would be ideal.

Carbon Accounting, KPIs and Metrics, carbon management, progress status, education, community, ease of use, UI, design, blog, events, and outreach.

Although sustainability is a growing priority, most businesses are unequipped with environmental know-how. The initial onboarding process was somewhat confusing at times. An option for a step-by-step impact set-up with someone on the Sustain team would be helpful. There was a general onboarding call with a team member, but something more in-depth for specific questions would strengthen confidence.

Sustain Life has been the most appealing platform we've found. The price was right, the automation of our data, the translation of our data tied directly to sustainability reporting needs like CDP, the target setting that shows how it aligns with certain measures like science-based targets, the policy templates, the easy-to-understand breakdowns they offer via how-to videos and even their webinars are all examples of aspects that drew us to their platform. The list goes on!

We are in the process setting up our Sustain Life platform (entering profile and facility information, integrations, Scope 1 & 2 focus, etc.). Unfortunately, I realized propane/off road vehicle data is unable to be integrated at this time (requiring manual bulk uploads) and also, due to some unique utility providers we have as a global company, we have run into quite a few integration issues. However, our Customer Success Manager and the Sustain Life integration team are working diligently to resolve the issues and have even manually entered data as necessary for time-sensitive reporting needs. Sustain Life customer service has been top notch!

It gave us a good baseline of what our emissions were for a baseline year. It was user friendly and not much work to input data.

I believe there should be a full length report that would be blank pages with general sections for companies to report on in a written manner.

The team have been fantastic, and have help our admin team access, understand and use the resources available to start our carbon measuring journey. There has been assistance available the entire way and we've never felt that we had to figure things out for ourselves.

We're a smaller group that cares a lot about understanding our environmental impact. We struggled to find a partner that fit within our budget and scope to help us track and understand our emissions. Sustain.Life made it easy for us to do so, without costing us big business $$$

They're still building some connections with Australian energy providers etc so flow of information will improve as they broaden their 3rd party access. It hasn't been a major issue.

Overall we are just beginning to understand where all the CO2 eq impact is coming from. Our green team is now beginning to chart a course of action that will address the emissions issue and lessen our environmental impact.

The conversion tools which calculate everyday measures into carbon footprint equivalents. Like travel miles made on commercial flights into CO2 Equivalents. Or gallons of gas used into emissions.

I am not sure that there are reports that are standardized in this space yet. But so far it requires downloading and massaging the data to get reportable metrics that I can use in better explaining our impact.

We did not know where to start our climate ambition journey and Sustain.Life helped us significantly by simply guiding us through the process. But it is not only about the tool. The entire experience has been wonderful. The customer service that I have received is excellent. The response to the questions I ask comes quickly and always with videos and easy to follow instructions. The price of the tool for Scope 1 and Scope 2 is great and can be used for the SMEs, as some of them do not need to report Scope 3. The opportunity to purchase Scope 1 and 2 options first, and adding Scope 3 later, is very useful for these users who are just starting to learn the process. In addition, I have been a part of other initiative that supports SMEs using consulting companies to calculate carbon footprint using Excell and appropriate emission factors. The results obtained from this approach fully agree with data reported by Sustain.Life what is a great way of validating that tool as scientifically sound. Great tool. Great service.

This Software is a great tool supporting organizations of all sizes. I have been only using the Building and People option that calculations Scope 1, 2 and a little bit of Scope 3. The use of Software is very easy and intuitive. It guides the use through the process, serving as a consulting tool. In addition, it reports the data in a dashboard and compares the results for the reporting period. I am looking forward to checking option related to Scope 3.

The reporting is good but the colors are not very distinct. The graphics could be improved.

Very satisfied - I can see the product growing and trust working with Sustain.Life. Any requests for improvements I have discussed with the team are either already on the product roadmap or have been implemented.

The product is very user friendly and makes input of data easy. It is fairly customizable, yet easy to implement immediately, without costly integration fees or a long lead time. The team is constantly staying on top of updates and provides helpful training to customers.

Team member roles do not restrict certain functions or access to other locations at this time.

It has been very pivotal for our sustainability target to achieve net zero by 2035.

Ease of use of this tool but above all the customer support teams.

Still needs some development with the graphics.

Overall, we are very pleased with Sustain.Life's work in this field, and we're grateful for their dedication to the platform, to our team, and to growing the overall awareness and importance of tracking GHG in the corporate sector.

We liked the accessibility of the customer service at Sustain.Life - We had a very tight turnaround to get GHG emissions up for contract requirements and Sustain.Life's team was very understanding and helpful while accommodating us.

Clearer access to learning resources would be helpful, especially in common language for those who may have never known anything about GHG before.

Great experience, the first support that understood the exact stage of the journey we were on, what we were trying to achieve, and have the tools to assist us in achieving our end goal.

Availability, expert knowledge, responsiveness, support teams' general understanding of practical real world reporting challenges, user friendly software.

Nothing in particular comes to mind......

Overall, my experience was a good one. There were some frustration points, but having such an awesome and supportive rep in [sensitive content hidden] really made a difference. I look forward to learning more about Sustain Life and seeing their platform develop and grow.

The one-on-one customer service that I was able to get was incredibly helpful while learning the ropes of Sustain Life. Not only was I able to have my questions answered, but I was also able to give feedback, which was received gratefully. I can already tell that the Sustain Life team is going to help make my experience even better as we continue to use this platform for our reporting needs. There were some glitches when trying to do my initial inputs, but our rep, [sensitive content hidden], worked to get those captured and sent over to the Sustain Life team to be corrected. The glitches that impeded my work the most were corrected in time for me to input my measures.

Some of the functionality was not super user-friendly when dealing with large amounts of vehicles. I also hope to see more vehicles added to the drop-down feature so that we can utilize the MPG ratings that Sustain Life provides, vs. my own manual entry (which will not be as accurate). As mentioned above, there were some glitches when inputting new vehicles, but the most concerning of these were corrected or a work-around was provided.