With Ultimo Enterprise Asset Management we have an integrated solution in which we can manage all facility services much better: ICT, technical service, fleet management, building management and prevention services.

Ultimo Enterprise Asset Management is very user-friendly and has extensive features. The special thing about this software is that you, as an administrator, can very extensively customize it in a simple way. You can change database tables and even add extra tables. It is possible to adjust any screen and create new screens. You can also change existing workflows and create new workflows. It even goes so far that you could build a whole new application within Ultimo Enterprise Asset Management, should you need it.

I can't immediately think of something that I don't like.

My overall experience is good, the company works realy professional and does what it says it would do. the program is superb and working together with other partners makes them even stronger and better.

Fexibility and user friendliness. Ability to adjust almost everything yourself en de ease of it. The thinking and support of the consultant if it's not possible we make it posible The broad functionality

I don't yet know, i've never used a program that is this flexible and adjustable and develops in such a speed. I'm just a fan!

It help you with registration of your assets and jobs. Also helping your self with reporting tools. You have not to write down the things you do. You just take Ultimo with you and make your work right.

Registration of maintenance, making lists, export to excel.

Sometimes respons late and big changes in data

For 20 years, Ultimo has been a flexible software package that helps us continue to provide optimal support for our (changing) business processes. In these 20 years, Ultimo's functionality has continually expanded, allowing us to remove a number of configurations from the past because they are now standard functionality in IFS Ultimo. We make little use of the support department but when this occurs we experience the service as good.

IFS Ultimo is a flexible software package that already contains a lot of functionality by default and is highly configurable by the application manager in your own organization. An example is the inclusion of furniture in Ultimo, in which the Martini Hospital aims for a registration accuracy of 80% where it is not necessary to uniquely identify the furniture. Because of this method of working, the registration workload is low and it is possible to use furniture in the Ultimo relocation module and supply relocation lists to our mover and easily process them afterwards. By including removals and the furniture file in Ultimo, the process has been standardized to a large extent. Another example within Martini Hospital is linking rooms to process functions. The result is that the Technical Services planner can quickly see which rooms belong to a process function and this makes it easier to coordinate activities with the users of (critical) rooms such as an operating room or IC room.

A less strong point of IFS Ultimo is that actions sometimes require a number of mouse clicks. Furthermore, in our version it is not possible to make changes in batches (which is possible in the latest release).

Nice software to use in the daily work with lots of possibilities to discover

Work with different departments in the same tool, easy to use for employees, enable to customize for bussiness needs, Ultimo keeps envolving the software

Some functionality is 'old fashion' .. for instance not able to dubble click in a grid ... not able to connect a employees to more skillcategories

The product covers a wide range of processes in an industrial environment, so you do not have to rely on multiple software packages.

The overall covering from different business processes.

At the beginning the program seems to be complicated, it takes a wile before to get all the users at the same level.

The software speaks for itself and is really easy to use. There a lot of functionalities in the software and you can easily expend the functionalities.

Ultimo is a complete package. The basic software is fairly complete. The basic software meets our expectations.

Good

Makes it easy to keep track of tasks of all kinds

The barrier to entry for customizing is not small.

My overall experience with Ultimo has become a real adventure for me to understand the system. After almost 4 years i must say that Ultimo becomes more clear to me. I still need to learn a lot but i'm very hopefull it will work.

One of the most interesting features about Ultimo is the possibility to involve more departments and start unsing Ultimo as a dashboard for similar information. Of course we still have to take a long journey and convince more internal departments. They need to understand the sense of use and advantages. This can create more involvement and positive energy between different department levels within your company.

- Perhaps it's because of the fact that we still use an Ultimo version of 2017 but for example when a job is completed and the report has been attached, the moment you want to change the status of the perticular job means that we need to take some extra steps before the job can be set as completed. - Maybe a good tip at Ultimo to create an automatic job construction for contracts and let the user know that the contract will become to an end at 3 months before the contract really ends. In this way we can take control regarding all the contracts.

The people are very helpfull and friendly. The software does what it has to do.

We are very happy that we used Ultimo on premise. Now we are busy tn bring Ultimo to the cloud platform.

There is nothing that i can mention to be changed.

All the administration of our production assets are held in Ultimo. The work which has to be done is automatically generated by Ultimo and solutions are registred in Ultimo. Mail is send from Ultimo to external companies and also mail is send to Ultimo to register issues. Working permits are handled through Ultimo.

Software is very stable, never shuts down. Easy to configure, if you have the knowledge you can also make complex configurations. Lot of basic functionality, configuration is not necessary if you want to use Ultimo as it comes.

If you make configurations not all functionality is possible anymore, like connecting to other applications. This is not always clear on forehand.

Well organised system, very precise to configurate and loads of monitoring possibilities

Lots of functionality that is easy to "form" for use in the organisation. Flexible definition possibilty and parameters to use

One has to determine the parameters very carefully, and BEFORE putting the system in operation. Though the system is very flexible in this, too little thought in the pre-stage will lead to difficulties when using it in practise

Overall Ultimo works fine on a daily base. Sometimes the communication between Ultimo and the customer can be better.

The product is easy to use. Next to that the product is highly configurable, which can be done with the ultimo consultant.

- To implement a new piece of software is sometimes a bit of a struggle. - updating the system will be a hustle when you are connected to other software platforms.

The best parts: - Equipment management (all in one, docs, tips, bill of materials; clean organized sheets) - WO handling

The mobile app is less user friendly to me.

Overall i'm very happy with it. I used it al day and make my work a lot easier.

The use of ultimo is easy to learn. You can modify the screens en process, just as you want or with an consultant.

The least i like is the limit of users, because you have to deal with licence. This could be cheaper.

the best package to gain insight into asset management. a good structure by means of equipment and jobs can be divided into preventive and corrective. etc.

Ultimo is an extensive package with many options that you can easily use

It is a very good alternative to SAP

easy to use. People with little computer experience can also use this

the use of color could be better. The background is a lot of gray-blue. which does not benefit the clarity

In the beginning, there were a lot of big bugs

The new Ultimo 2018 looks very nice it works very quick and friendly

The little bugs After the update, we missed a view things

If well implemented a superb tool

The flexibility of the Ultimo Customization tool

In the beginning when just implemented is the open structure

Ease to share information in maintenance department

visualizing workflow and sharing with management

Live linking assets, between CMID items, users and rooms

Because of an already existing technical building implementation, with no application maintenance, it is hard to fully use the ITSM module

Satisfied overall as an FMIS, but a bit behind other FMIS suppliers like Planon, Maximo etc.

Lot's of functionality and modules in this FMIS and IT and Facility in 1 sytem

Mobile device apps not developed yet. Needs to be easy for end users and employees to use mobile. also reservations module misses some features now.

we just started a few months ago, but really like the reports and the easy way our clients can use the system

we like the fact that the systems combines all the questions our clients ask us now

the complexity of the program. there is so much we can put in. we cannot oversee it right now

the ultimo maintenance software is easy of use for endusers.

from starting with ultimo we did not have any issues

none

it's easy to use, no problems for all users

nothing yet, only working with it for 4 months