11Sight vs FrontSpin

RATING:

4.7

(82)

11Sight has 82 reviews and a rating of 4.74 / 5 stars vs FrontSpin which has 24 reviews and a rating of 4.21 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (82)
4.2 (24)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
4 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
August 4, 2023
November 2, 2023
Pros/Cons
  • Pros

  • The fact that you can easily talk with your customers via video (all they do is just click a button on your site) is truly amazing. I've never seen a platform do this so flawlessly.
  • 11Sight is easy to use, the connection has very good quality and app for mobile is a must.
  • Cons

  • Lve video call will make your computer work extra hard. So your PC fans will kick in.
  • The UI is not so easy for the first time. Some problems when I used my own Custom CNAME which is caused by browser on mobile phones.
Read all user reviews
  • Pros

  • Strong call cadences to organize the volume of calls per lead. The ability to create custom lead list that bilateral sync with Salesforce.
  • The ability to have dialer that we can punch in any number to dial.
  • Cons

  • Lack of intuitiveness, bugs, and overall garbage platform.
  • Difficult to pull specific details on call metrics. For example if you want to pull list of the phone numbers you dialed that day you can’t, you can only see the the call total.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos