Call Loop vs FrontSpin

RATING:

4.6

(83)

Call Loop has 83 reviews and a rating of 4.59 / 5 stars vs FrontSpin which has 24 reviews and a rating of 4.21 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (83)
4.2 (24)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
July 27, 2020
November 2, 2023
Pros/Cons
  • Pros

  • It's easy to navigate and set up campaigns. Once everything is set up, the ease of duplicating campaigns is nice.
  • The Customer service is the best I have ever encountered as a professional. I am delighted with the integrity and fast response on breakdowns for the broadcasts.
  • Cons

  • I fight with the program EVERY time I use it. It pisses me off and as soon as I find an alternative funneling program, I will probably change.
  • They stopped sending me notices of new people on my list.
Read all user reviews
  • Pros

  • Strong call cadences to organize the volume of calls per lead. The ability to create custom lead list that bilateral sync with Salesforce.
  • The ability to have dialer that we can punch in any number to dial.
  • Cons

  • Lack of intuitiveness, bugs, and overall garbage platform.
  • Difficult to pull specific details on call metrics. For example if you want to pull list of the phone numbers you dialed that day you can’t, you can only see the the call total.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos