All Doocti Reviews
1-12 of 12 Reviews
Sort by
Vishnu
Legal Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Doocti is Awesome
The software and support are awesome and meets the expectation.
PROSAll the Features are awesome and each and everything is customized. User Friendly, more features at low cost.
CONSNone, there is no anything least about this product.
Arunsundar
Information Technology and Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2022
Doocti Solution
I am very happy with Doocti. I have been on the line for a couple of Year now, and have not had any issues with getting disconnected or dropped calls. The application is also easy to use and accessible for everyone. It's an application I recommend to anyone looking for a good line.
PROSI am handling sales process, and I'm always on the lookout for new tools that can help me with my job. When I came across Doocti, I was kind a skeptical at first. After giving it a try, though, I realized it had everything that I needed and more to help me the process with ease.
CONSAs far as we have got all needed feature from Doocti.
Bala
Legal Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Doocti is Easily handling and Customised product
We are using Tevatel Products more then 4 years. They are providing a very best IVR Product in the market in recent days.
PROSBudget friendly product with advanced features. The team provides excellent services and most supportive.
CONSNeeds to be focused on Support in the immediate basis.
Deena
Information Technology and Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2022
Doocti calling solution
When we went into the lockdown it helps us to run the business without any struggle.Doocti is the latest communication Application that offers a smarter and faster way to do calls. Get it now and you'll see why it's the best
PROSI am a long term customer of Doocti and I have been very happy with the service. They have always delivered what they promised, on time and within budget. As a Process owner, I know that my business relies on the phone and I can't risk having bad phone service. With Doocti, I never have to worry about my call quality or downtime because they are extremely dependable.
CONSThe only thing I want to change is the user interface.
Vinodh
Information Technology and Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Doocti Dialer Solution
Doocti provides a great phone system for businesses of any size. It's lightweight, easy to use, and has a beautiful user interface. It's also much better priced than some of the other phone systems out there, and they actually seem to care about your experience with their product.
PROSI've been using the Doocti integration in our organization and it has been great. The team at Doocti was really helpful when I had a question, and they were able to help me with it right away. It's been easy to integrate too, we have our whole team using it.
CONSIt's a great software. I just wish it could give me suggestions when I try to dial out a wrong number.
Chandrasekar
Information Technology and Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Doocti Integration is very simple
With Doocti, you have a complete CRM system to interact with your customer, measure the customer journey and make data-driven decisions. With inbound marketing, we give you the ability to attract customers with content and turn them into loyal customers by measuring their journey and understanding their needs.
PROSThis is completely customizable with our product, and product support is very good.
CONSAll the changes must be done from the backend, It would be great if they provide changes can be done from the front end, like CLI change, etc.,
Reason for choosing Doocti
Customizable, Quick support, Flexible to major changes based on the requirement.
Paarivel
Financial Services, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Doocti Call Center Software
I've been using Doocti, they're a great phone system and have some of the lowest pricing out there. It was actually easy to set up & use. They also seem to be a company that cares about its customers' experience, which is really proactive for any company.
PROSI have been using the services of this company for many years and am very happy with their level of service. They always deliver what they promise on time and within budget, which is more than I can say for other companies I have used in the past.
CONSCurrent user interface on the software can be improved.
Rakendu
Telecommunications, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2022
DooCTI is Next level Communication
We are happy to use and propose this product to our friends and customers. This is really good product.
PROSThis product is very easy to use and handling is smmoth on agent and Supervisor side.
CONSExpecting more features to add in future is make it next level product.
Sridevi
Computer & Network Security, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Good
Good Service Support
PROSCustomer Support and quick response from Team.
CONSNothing , Overall we are satisfied with Service .
Aarthi
Capital Markets, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2022
Good Feature
We can see the client details before asking the client
PROSUser friendly and it has many features like to see the client information, emails last reply it helped us to handle the client efficiently
CONSSame call with different title is showing in the doocti , unable to reach the support desk sometimes
Mary Jasmine
Capital Markets, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Excellent
Excellent
PROSUser friendly and easy to track calls / good features
CONSUnable to reach support team sometimes need some demo
Muthu
Transportation/Trucking/Railroad, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2023
New Travel
i am very happy to utilize this service
PROSCall masking software solution easy to use
CONSuser friendly service call and supporting person