Great company and very helpful. They want us to succeed.

The best aspect of ACS is that it can hold and track a massive amount of diverse data. You can track all of the things you would expect in a database like names, contact info, birthdates, etc.

Ease of use, love the People and Financial Modules with its reports which we own. Don't know much about REALM but I think we would be interested.

I have had to call ACS to have them walk me through how to do such reports as doing so is in no way intuitive.

The customer service and desire on behalf of the employees to help you accomplish your goals is superb. The products reflect the needs of and input from the end users.

The secretaries at my last employer in Mesquite hated it for being confusing. My current employer uses ACS but I don't see the benefit of it.

It seems to be a great place to store all kinds of information.

I love how flexible/customizable it is, to fit nearly any faith community. It also can be integrated with other programs (giving, background checks, etc.).

To be fair, it's been a few years since I have spoken to ACS customer support and they were friendly and tried to be very helpful at the time, but it wasn't a good experience.

There is no way for the congregation to interface to the database to maintain their own information. This package puts a huge burden on the administratoe to keep it all up to date.

Customer Service was friendly, extremely helpful and patient. On site training was available at extra cost.

Because the software does so many functions and can be tailored to almost any church of any size or situation, it can be a little confusing.

ACS does have a new product called Realm that is supposed to be much easier and more flexible to use. I have looked at some of the demos for Realm and it does look like a vast improvement.

And unless they've recently updated the software (unlikely), you can't even use it on iPad without an external keyboard. Further, their pricing structure is ridiculous.

I like the way it stores information. Of course, it is not quick to master ACS, but once you have mastered it you have everything you want to know about reports, campaign follow-ups, etc.

Was cumbersome, ugly and not intuitive. The church paid a surprisingly high amount for the software.

Having to wait on hold for extensive periods of time was very inconvenient.

While all the modules technically work together, in practice their integration is flimsy and difficult to understand.

What I like best is that it is an affordable, integrated, double-entry accounting system designed specifically for churches and small non-profit organizations.

Costs are always a concern for small nonprofits, and that's probably the only part of Salesforce that we struggled with.

The product is very easy to use and helps the team stay organized with everything as things can become very disorganized, easily.

It can do anything...if you can afford to pay someone a lot of money to set it up for you.

You can create any kind of automation or workflow that you can dream up. This can save you an incredible amount of time in the long run.

I love the flexibility of Salesforce and the tailored customization of HEDA. It can do anything we need, and more.

Because it's a large company it can be difficult to get through the proper channels to get changes we've needed.

I am not sure how much our system cost, but I would recommend as someone who uses the software daily.

Salesforce for Higher Ed takes that powerful platform and directs its power towards recruiting and communicating with students.

A fantastic all-around system for tracking and managing any stage of the student lifecycle.

Customer service, as with all Salesforce products, is excellent and abundant documentation exists.

The learning curve is real, but we've found it worth it to stick it out.

The ability to create custom solutions to meet that needs of our admissions team makes Salesforce the easy choice.

Our main problems tend to be a result of our own inexperience, or lack of knowledge in navigating the truly vast potential of Salesforce.

This makes me have to divide the work that needs to be processed into multiple steps, which can be really frustrating and confusing to others that take over pre-established processes.

The native reporting functionality in Salesforce is severely lacking.

The biggest advantage is that it can do ANYTHING related to donor management, and you can tailor it pretty much endlessly.

Great reporting capabilities, as we were able to reach more farmers with SalesForce. Our IT manager was able to automate the workflow, and now its easy and less time consuming.

I love the way that my customers say they can access the site. I also love the way that it keeps all of my customers information handy.

Very easily integrated with other programs ability to share with colleagues.

It's completely customizable to support your business practices. The platform is user friendly, and the backend is not too complicated especially the new lightning interface.

The platform is designed well. However, our organization did not purchase any technical support.

I would recommend to those institutions that are interested in supporting high call & email volume enrollment advisors.

The amount of flexibility and potential for integration is staggering. We are not full on the HEDA model, yet, but are moving in that direction.

It certainly is powerful and has many customizations and features and things to build. It has lots of integrations across the web and there is something to be said for being the biggest.

I know the setup was intense because we had a 2-week training session with SalesForce. I was much more effective with my daily outreach & followed up with the right prospects due to the software.

I love Salesforce's ability to act as an all-in-one CRM. Rather than using separate systems for donor management, volunteers, and grant administration, now everything is in one place.

We are pretty new to the system, but the customer support and training accelerators are very helpful.

Highly Recommended, Conscious of Tight Non-Profit Budgets, Delivers Great Value.

Salesforce is very customizable. The Power of Us Grant and Hub make Salesforce NPSP very affordable for any size nonprofit.

This saved our organization an incredible amount of money. The software is a great CRM that has helped us get organized.

The Best thing shown to our organization that changed the dynamic of what we do.

I don't like that emails  can only be uploaded in a Contact role, and not an Account role. I find the reports and dashboards difficult to create.

At the beginning it was hard to know how to navigate, but that came with time.

Our nonprofit received free access to what would have been a very costly tier of Salesforce, but it was ultimately too difficult for us to use.

Brilliant tool for Higher Education Enrollment Teams.

We are ecstatic to have this program in order to grow and enhance our organization. It has been the best thing we have purchased.

It's for large databases with many moving parts. If you are small and your employees or board are juggling many jobs and not just database management, this is difficult to use.

It's free, it's easy to customize, and is quick to set up for nonprofits. Additional objects can be added and up to 10 users can be set up.

The simplicity as a Enrollment Advisor was simple. Emails, tasks, calls, etc. were easy to execute.

Overall great to use easy to learn and I like all the Salesforce badges to gain.

US Dollar

ACS Technologies’ church management software applications enable church staff to manage member records, contributions, events, small groups, volunteering, check-ins and more.


Members and leaders can facilitate relationships with one another using calendaring, scheduling, registration and attendance tools within the small groups and event management modules. The built-in communication tools allow church staff to send bulk emails to members. It also offers accounting tools to manage the flow of finances and keep a record of payments made.


At the same time, ACS’ contributions module tracks and organizes giving and tithing data, supporting one-time and recurring gifts, online and offline donations and automated contribution statements for tax records. With integration with the church accounting module, staff can maintain accurate spending and budgeting by fund, department, committee or project.


And with iOs and Android apps for mobile devices, church members and staff can quickly find contact information while in the field.



LongDescription

Electronic Payments

Online Giving

Committee Management

Payment Processing

Application Management

Small Group Management

Dues Management

General Ledger

Bank Reconciliation

Attendance Management

Attendance Tracking

Child Check-in

Communication Management

Registration Management

Member Database

Accounting

Multi-Location

Mobile Access

Membership Renewals

Membership Management

Event Scheduling

ACH Payment Processing

Budgeting/Forecasting

Asset Tracking

Online Calendar

Volunteer Management

Accounts Payable

Event Management

Fund Accounting

Pledge Management

Website Management

Donation Management

Member Types

Accounts Receivable

Payroll Management

Built-in Accounting

Third Party Integrations

Member Portal

Financial Reporting

Member Directory

Mobile App

Mac OS

Web browser (OS agnostic)

Windows 8

ACS pricing starts from $279.95 per month.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

In Person

Live Online

Webinars

Salesforce.org Nonprofit Cloud is an integrated CRM tool designed to help nonprofits manage fundraising, marketing, engagement, grants, and other programs. Key features include grantmaking, program management, case management, insights platform, and accounting sub-ledger. 

Teams using Salesforce.org Nonprofit Cloud can align fundraising and accounting data with the Accounting Subledger and Einstein for Nonprofits. The platform enables managers to track and maintain constituent relationships and automate moves management strategies based on individual requirements. Additionally, organizations can view their paid and pledged donations from any device in real-time. 

Salesforce.org Nonprofit Cloud is available on monthly and annual subscriptions and support is extended via live chat, documentation, and phone. 



ACS vs Salesforce.org Nonprofit Cloud

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