It have multiple channel integration like WhatsApp, sms, messenger and more which is great.

I love the social media integrations, team chat, and the mobile apps. I got my staffs to get onboard immediately.

I like most about JivoChat is that its easy to use.

The program is easy to use and we have seen a rapid improvement in our Customer Care Department for the short time we have been using it.

You can save canned responses so you can easily respond to client's questions,  has Whatsapp integrations which are straight forward.

The skin for end user on our website and how is easy to set up it. I also love Chat support, the JivoChat agents, SOLVE your problem, and understand completly your question before reply.

Far better than AI powered Chatbots. Ability to handle complex queries as the chat is with real person.

JivoChat is great for when you need to provide your site visitors with means of communication with your sales or support team in real time.

How often the chat pops up for the customer, some customer might get frustrated and leave the website.

Overall I was impressed. The ability to see what customers are typing before they send the message is quite useful.

I love that this tool has helped my company a lot to talk to clients who are interesing in buying our products. You can chat with them and help them find what they are looking for.

Slow and at the end I don't understand what the problem is.

And leaving a chat does not tell the visitor you've left the chat/ended the chat and i't just sometimes a little confusing.

Easy integration to WordPress and the ability to have a separate and dedicated number for customer support inbuilt in JivoChat.

The ignore button doesn't stop the notification from dinging constantly.

The contact we have with the client, gives much more confidence and credibility to the work.

It's been a good tool to connect with people instantly and answer their questions...we've seen increased sales from using this.

Very user friendly for both parties, integrates with everything. Apple business chat works great with JivoChat.

Its easy to set up and easy to use for clients.

You get a 14 day free trail, so you can check out the product and even have it like a white Label. The Installation is super simply, it is like setting up your Google Analytics account.

So you do not need the Facebook Messenger or anything like that, you get a great software from JivoChat.

I like it i had a good amount of success with jivochat and its super easy to use.

JivoChat - One of the great (even the best) software.

There is no option to use one account in different desktops. But I understand the reaseon.

Super Easy to use, great interface, nice look and feel, simple installation, everybody who has a web page, should also have JivoChat installed.

EASE OF USE, LIKE THAT YOU CAN SEE WHAT PEOPLE ARE ABOUT TO SAY.

US Dollar

JivoChat is a business communication tool for e-commerce companies. It offers live chat, emails, calls and Facebook messaging in one omnichannel app.


Users can implement live chat on their website, provide chat support to clients on Facebook, handle messages to a company’s email address, and calls to a phone number in any country. Your messages and chat history can be found in one inbox so there’s no need to sign up for multiple communication tools. Your team can react quickly to all inquiries. You can increase website conversion rates and building better customer service experiences.


Live chat lets you talk with new and current visitors to your site with a proactive in-app chat. You can continue your conversation on your customers’ favorite social media outlet: Facebook.


Get a phone number in 50+ countries or activate any existing number to make outgoing calls with Jivo Business Phone. Use professional features such as call recordings, transfers, routing and more. A unique Instant Callbacks feature encourages your potential customers to call you so that you can close more deals.


Redirect emails from your company’s address to the JivoChat Inbox – your team will reply faster and no message will ever be missed.


 



LongDescription

File Management

Support Ticket Management

Real Time Analytics

Call Transfer

Surveys & Feedback

Two-Way Audio & Video

Lead Capture

Transfers/Routing

SMS Messaging

Real-Time Monitoring

Task Scheduling

IVR/Voice Recognition

Single Sign On

Automatic Call Distribution

Customer Database

Call Recording

Interactive Content

Offline Form

Collaboration Tools

Call Center Management

Data Import/Export

File Transfer

Call Routing

Audio/Video Conferencing

Opportunity Management

Screen Sharing

Mobile Access

Proactive Chat

On-Demand Communications

Transcripts/Chat History

Performance Metrics

Ring Groups

Customizable Caller ID

Chat Transcript

Multi-Channel Communication

Social Media Integration

Real-Time Notifications

Workflow Management

Real-Time Updates

Email Management

Caller ID

Video Support

File Sharing

Activity Dashboard

Alerts/Notifications

Computer Telephony Integration

Reporting & Statistics

Reminders

Website Visitor Tracking

Geotargeting

Chat/Messaging

Real-time Consumer-facing Chat

Inbox Management

Multi-Language

Customizable Branding

Reporting/Analytics

Monitoring

Feedback Management

Video Conferencing

Auto-Responders

Customer History

Tagging

Task Progress Tracking

Call Monitoring

Third-Party Integrations

Canned Responses

Task Management

Live Chat

Callback Scheduling

Search/Filter

SIP Trunking

Contact Management

Lead Management

Interaction Tracking

For Startups

Unified Communications

14-day free trial, no credit card required.

Basic plan: free for up to 5 agents.

Professional plan: $19 per agent per month, billed annually.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

JivoChat

In Person

Live Online

Webinars

Documentation

Videos

Euro

Kavkom Predictive Dialer o helps businesses automatically dial a list of telephone numbers and route calls to agents in real-time. The application allows telemarketers to manage leads, create and organize contact sheets and set up dialing rates for different telephone numbers.

Kavkom Predictive Dialer enables professionals to make manual calls and detect answering machines, faxes and false numbers. It provides a host of features such as an activity dashboard, user management, call recording, analytics, reporting, and more. Additionally, managers can use the application to run campaigns, view the availability of agents and track their performance.

Kavkom Predictive Dialer comes with an application programming interface (API), which facilitates integration with various third-party applications such as Salesforce, Dropbox, Click2Call and more. Pricing is available on a monthly subscription and support is extended via phone, email, FAQs and other online measures.


Call Tagging

Document Storage

Sales Pipeline Management

Calendar/Reminder System

Auto-Dialer

Blended Call Center

Lead Distribution

Call Logging

Integrations Management

Local Caller ID

Call Disposition

Progressive Dialer

VoIP

Process/Workflow Automation

Lead Generation

Virtual Extensions

Outbound Call Center

Answering Machine Detection

Email Marketing

List Management

FCC Compliance

Call Scheduling

Inbound Call Center

Call Scripting

Territory Management

Call Reporting

Queue Management

Predictive Dialer

Campaign Specific Caller ID

Segmentation

Telemarketing Management

Real-Time Chat

Manual Dialer

FTC Compliance

Alerts/Escalation

Power Dialer

Scheduled Recording

Lead Qualification

Voice Customization

Quotes/Estimates

Preview Dialer

Archiving & Retention

Campaign Management

Basic - €10 /user /month
100% unlimited inbound calls
Mobile redirection included 
Virtual number offered 

Comfort - €20 /user /month 
100% unlimited inbound and outbound calls
Virtual number offered 

Custom - Please contact Kavkom directly for pricing details.

Kavkom

JivoChat vs Kavkom

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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