The voice quality and the price per seat are very competitive. The phone and computer apps offer seamless presence, and the ability to bounce calls from one device to another is nice.

WE are stuck with a phone system we hate and does not work for us. Comcast could not careless.

Unable to retrieve voicemails some times. Customer service is sometimes hard to deal with.

One final con that makes me regret this software is the lack of features and things you can do in other Vendors.

The sudden loss of service for our 800 numbers, hunt group setup, terrible support, and no help from the sales team. Their portal is the worst one I have worked with.

The software was constantly changing and it was difficult to keep up with all the new equipment throughout both offices.

I love that we are able to set up different options for when our business is closed or for holidays.

I am posting this via my cell phone - that is how sick and tired I am of Comcast. If you are considering them for your company's service,  do so at your own peril.

Well clarity is great internally, out calls is average.

I love the functionality and customisability of the system.

The user interface was hard to navigate and often resulted in confusion of whether my phone was forwarding correctly or not.

That should have chased us of their service butt we decided to stick with it since it was so difficult to switch all communications over.

If we have had any problems we have been able to contact Customer support and get the help needed. The price is good for what we are getting.

Comcast Business is great for my company. It is reliable and affordable.

What I like most about Comcast for my business is how easy and fast it is to communicate with customer support.

Great for business and allows professional platform to do much with my clients. Even when I'm away, I can communicate easily.

We got this phone system service because the sales representative said that it was an amazing system and that we will would get all the features we needed.

They do what they can, but they have other jobs waiting on them. The resources and search is horrible.

Terrible portal, customer service and sales team.

Terrible service, pricing is awful, phones are often down, the interface is SO DIFFICULT, changing anything is so difficult to accomplish.

This app has a seamless interface, and the ability to maneuver calls from one device to another is pretty cool.

They haven't even discounted our bills for all of this. You have to practically have a cheat sheet to be able to learn how to use certain features.

I really like how clear it is, how easy to use the software user friendly to be short. Can be downloaded to phone, pc, laptop, tablet.

Several times we have used logz.io to track down issues in real time with ease. In addition, if you have a suggestion or question, the response time is outstanding.

Subscription plans should be more progressive, sometimes if the maximum event ingestion is met, the events are lost.

Easy to use, intuitive tool helps us and is very useful in what we propose to do. We're reasonably satisfied.

With Logzio we have had a great benefit in relation to the metrics that are generated through the logs collected from our servers.

The price is good and the support, the few times I've ever had to use it (for simple questions), has been great. Insights has caught so many bugs in my product that it's paid for itself.

It takes aware the hassle of hosting your own ELK stack and dealing with scaling. The UI is nice and the API is really easy to use.

It has a powerful search mechanism on the logs. The UX is great (for example, I can add and remove a parameter to the search with a click).

Logz is the gold standard for customer service among vendors I use. They've been incredibly patient and generous in helping me get the most of the product.

Logz.io SIEM offers a wide range of customization possibilities, however setting and fine-tuning some functions can be difficult and time-consuming.

Some overhead required to separate data into fields and identify numeric content for statistical charting. Occasional weird bugs in new features.

Nice for troubleshooting and finding root causes for issues. I wouldn't use it as a dashboard.

The program offers strong security information and event management features that have significantly improved threat detection and response inside our firm.

I don't have to worry about scaling my ELK stack, those considerations are handled for us. Additionally the support is terrific, very responsive and the API documentation is outstanding.

Clean interface and feature rich. Timeless index, alerts actions supported by APIs, cloudtrail and account utilization.

Fast, familiar Kibana interface, quite good filter selection/manipulation GUI, good alerts and sharing functionality.

Performance maybe poor depending on load of messages and query.

Easy to filter things, add and remove extra filters. Nice visualization of log results.

I am amazed about the ingestion and search capabilities. Integration with applications and specially with docker is a breeze.

A lot of people think you have to go with a company like Splunk if you want great server analytics. That couldn't be further from the truth.

ELK analytics without added complexity and with fantastic customer service.

Logz is significantly less expensive and still has great features. That, plus the customer service, would lead me to recommend Logz to just about anyone.

Elasticsearch complexity requires some hand-holding, i.e. index failures. Some slowness in searches when the service is busy.

Until now out analyst took one hour and more to analyze multi logs. Logz.io help us reduce the cost.

Ad hoc parsing of messages and extraction of values (a la Loggly) is missing. Missing ability to set all filters in GUI before the query is actually performed (suspended update).

Logz made it easy to get ELK analytics up and running and has excellent added features such as machine learning to pick out additional issues.

Good amount of features, fair pricing, easy to setup. Team configuration, store and share settings.

Implementation is a bit hard, especially the sub-accounts quota definition which required some adjustments.

I wear a lot of hats at work. People talk about how easy it is to set up an ELK stack, but it isn't when you've got so many other competing priorities.

US Dollar

Comcast offers a cloud-based phone system known as Business VoiceEdge. Business VoiceEdge bundles SIP trunking service with hosted PBX applications. The PBX applications enable directory-based routing of inbound calls and communication features for employees. Users can combine Business VoiceEdge with Business Internet for a single-provider VoIP solution. Comcast also offers PRI trunking for businesses that are still migrating to all-IP networks. Standard features include self-service web portals and hunt groups. UC features include voicemail to email and a mobile app that extends PBX features to smartphones and tablets.


Business VoiceEdge Service is priced on a monthly basis. Businesses pay per-line charges based on the number of simultaneous calls needed as well as per-seat charges for each employee using the system. Businesses can choose from standard or unified communications (UC) seats. The solution is designed for companies ranging in size from five to 500 employees. Support is offered via phone, online forum, knowledge base and videos.



LongDescription

Access Controls/Permissions

IVR/Voice Recognition

Call Recording

Call Center Management

Call Routing

Call Queues

Contact Management

Voicemail Transcription

Unified Communications

Call Conferencing

Call Screening

Alerts/Notifications

Call Monitoring

SIP Trunking

Self-Employed

2-10

11-50

51-200

201-500

Business VoiceEdge

Logz.io is a cloud-based log management and log analysis solution with alerts and machine-learning algorithms. It based on open-source log analysis platform the ELK Stack (Elasticsearch, Logstash, Kibana). Key features include alerts, user controls, log parsing, live trails, audit trails, archiving and ELK apps.


Users can create alerts for log messages and get notified via email or a messaging app using endpoints. Logz.io provides automatic parsing capability with MySQL, MongoDB, Jenkins, HAProxy and Nagios logs.


Logz.io allows users to share visualizations and dashboards with team members, and they can manage team members rights to access data. It also supports Single Sign-On, Okta and OneLogin.


Logz.io is HIPPA, SOC 2 Type 2, PCI Level 1, GDPR and ISO27001 compliant. It also provides a variety of built-in integrations with major applications and platforms including AWS, Docker, Ruby, Python and Java. 



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