All LucidLink Reviews

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Tobin

Real Estate, 2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed April 2024

LucidLink Review: Can't Rave About Lucid Link Anymore!

User Profile

Tobin

Verified reviewer

Real Estate, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Left Dropbox (after 10 years) for Lucid. Glad I did!

Excellent. Highly recommend. A+++++++++

PROS

Integration into file structure. Much easier than Dropbox.

CONS

No dislikes. Would not change anything.

Reasons for switching to LucidLink

Dropbox kept having security breaches. And after 10 years, Dropbox was dated.

Vendor Response

Hi Tobin and thank you so much for taking the time to share your experience with LucidLink! Your feedback truly resonates with us, and we're thrilled to hear that our software has exceeded your expectations. It's rewarding to know that our seamless integration into file structures has made your transition from Dropbox a smooth and positive one. Your trust in LucidLink is a testament to our commitment to providing a secure and reliable solution for your needs.

Replied March 2024

Arvydas

Media Production, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2021

Ridiculously Brillian!

Overall the experience has been great and we have pushed LL to it's limits, transfering and streaming terabytes of data. Yes the product is in it's early stages of development, but the feattures that are present do work reliably, which is all that I coudl ever ask for.

PROS

It works. It really works. The ridiculous thing is that LucidLink make a bold claim and they really deliver. I knew about LL for a few years, but have always been sceptical of it. It was almost shocking to find out when we tested it out that it worked exactly as advertised! What I like the most about it is that it allows to use creative tools designed for LAN collaboration over the internet. For example, Premier Productions. We are now able to have remote editors working from home with the same ease and convenience as if they where working in-house, and do it at pretty much at no extra cost (given the time and expenses saved on shipping of drives). Which is mind boggling! LucidLink has provided us with a ZERO COMPROMISE solution for remote collaboration which is something that may companies claim, yet non except LucidLink have managed to truly delivered on. LucidLink is: -More reliable than OneDrive/Google/Dropbox etc.. -Faster OneDrive/Google/Dropbox etc.. -Easier to deploy than OneDrive/Google/Dropbox etc.. -Real time streaming and remote collaboration really works as advertised, no caveats. Except the obvious dependency on strength of your internet connection.

CONS

Because the LL teams is small, some quality of life featture are still missing and will probably take a while to implement. Asking end users to dabble around in CLI to perform simple actions such as clearing cache or mounting multiple filespaces is not something that I wish I had to do as understandibly many users get intimidated by CLI. But I hope these functions will be added to the GUI in the future.

Reason for choosing LucidLink

Lucidlink is a vastly superior and better suited solution to solving out specific challenges, both in functionality and price.

Reasons for switching to LucidLink

Our previous solutions where either not cost effective or too cumbersome to set up when it came to short term collaboratrions and did nto provide the functionality that LucidLink does.

Matthew

Media Production, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

feature film vfx company successful user

Love, love, love it. Our whole company moved over to it and now everything just works. Can't sing it praises high enough.

PROS

We call it dropbox on steriods. So fast and hardly any issues ever. seemless.

CONS

Occasional needs to recalculate itself. cost is creeping up to high figures now we're using more and more data.

Reasons for switching to LucidLink

dropbox would fill up other users hard drives. or if you turned on online only, its rarley worked on macs.

Vendor Response

Hi Matthew, it's fantastic to hear that your whole company has made the switch to LucidLink and that it's making such a positive impact on your operations! Your feedback about occasional recalculations and cost concerns is duly noted. We're continuously working on improving our service and balancing it with affordability. If you ever have any questions or need assistance, don't hesitate to reach out. We're here to ensure your experience with LucidLink remains top-notch.

Replied March 2024

Trevor

Media Production, 11-50 employees

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2024

Excellent concept, impractical in real-world performance, misleading marketing

I want to love and use Lucidlink but continue to run into the same issues whenever I try it out (again and again). I appreciate the concept and hope to see things continue to improve. Great product, but not compatible with our needs and use cases. Same goes for competitive products like Suite Storage.

PROS

I love the idea of having a single source of truth for a "cloud NAS" that is easily accessible to anyone with an internet connection. The user management and product setup are very clean and well done.

CONS

Marketing "without ever downloading" is completely misleading and false - data has to upload and download to be viewed and "streaming" is not practical in many workflows. When working with professional media files (RAW, R3D, ARRI, etc) that are very large (80 - 400 GB per file), it's very convenient to have the files in one place, but they will need to get downloaded at some point. The "streaming" functionality of lucidlink does not perform well working with high resolution/data rate files even in a 1 Gb - 10 Gb synchronous fiber internet connection, not to mention a typical consumer internet connection. It is what it is. Proxy workflows and strategic pinning of data is the solution but can require large local storage to accommodate working with single files over 250 GB each. Pricing is prohibitive vs. alternative workflows.

Reason for choosing LucidLink

I didn't choose LucidLink. We opt for iconik, Wasabi and Resilio.

Vendor Response

Thank you Trevor for your candid feedback. This is an essential part of how we improve every day. And if testing LucidLink as part of a trial fell short of expectations, we want to know about it. Ultimately, eliminating the need for downloading is at the heart of our mission. That’s more than just marketing: it’s in the design of our product. Without a doubt, working with professional camera formats can be a challenge. Large-raster frame sizes, complex video codecs with high bit rates, both intraframe or GOP, carry the potential of placing strain on your choice of storage. To help address these issues, we hope you tried our Pinning workflow to get the best possible experience with LucidLink. Pinning doesn't create a duplicate copy, allowing the continuation of collaborative flows and eliminating any security concerns. We would welcome an opportunity to connect with you and field any other questions you may have, or provide clarity on anything else that you found disappointing.

Replied March 2024

Bruce

Management Consulting, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Video editing collaboration

Practically seamless use - once set up largely it is "set and forget"

PROS

The speed of transfer of files for Final Cut Pro libraries with Pin feature

CONS

randomly slow internet speeds tht affect transfer rates

Reason for choosing LucidLink

Ease of use, as we only needed the collaboration process

Reasons for switching to LucidLink

transfer speeds, DropBox had issues with Final Cut Pro library bundle file

Vendor Response

Thank you for taking the time and leaving a review, Bruce! We are happy to hear your experience with LucidLink has been seamless and we'd like to assure you we are constantly working to improve our product and deliver the best performance for our users.

Replied March 2024

Orin

Broadcast Media, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

The Holy Grail

FANTASTIC overall experience. Their support is top notch on the rare occassions we have had to use support,

PROS

The remote editing workflow simply works. It's been the Holy Grail of editing for a decade to be able to truly edit from content in the cloud. There have been many failures by other companies and LucidLink finally cracked the code even with very low bandwidth for very remote users.

CONS

There isn't much not to like here. If there was one thing, and this isn't even on LucidLink themselves, it is finding a suitable cloud provider to host content. Lucid offers a few and you have to REALLY ask some tough questions to determine if the Tier 1 or Tier 2 storage is right for your needs.

Vendor Response

Hi Orin and thank you for sharing your experience with LucidLink. We're thrilled to hear that our platform has met your expectations and provided the long-awaited solution for remote editing workflows! We understand the importance of selecting the right cloud provider to host your content, and we appreciate your feedback on this aspect. Our team is committed to offering transparent guidance to help you make informed decisions about storage options. We're delighted to hear that you've had a fantastic overall experience with LucidLink, and we take pride in providing top-notch support whenever needed. Thank you once again for your feedback and for choosing LucidLink. If you have any further questions or require assistance, please feel free to reach out!

Replied April 2024

Keith

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Lucid is witchcraft for file sharing

Lucid has been a great thing for speeding up our client deliverables.

PROS

The ability to share and collaborate remotely, quicker than any other platform has ever allowed us to is the initial thing that drew us to LucidLInk. To be able t begin to edit a video clip in Premier even before the full file is uploaded by the capture team is a key differentiator in our business. Simplicity of setup was also a factor.

CONS

There have been many updates as the product matures and having to do an update each time you load the Lucid drive can be annoying.

Reason for choosing LucidLink

Lucid was more mature and had a better user experience.

Vendor Response

Hi Keith and thanks for sharing your experience with LucidLink! We're thrilled to hear that our platform is like witchcraft for file sharing - but in a good way, of course! It's awesome to hear that our quick remote collaboration capabilities have bewitched you and your team, allowing you to edit videos in Premier even before the files are fully uploaded. Who knew file sharing could be so enchanting, right? Now, about those updates... We hear you loud and clear. We promise we're not trying to cast a spell on you with all those updates. We're just working hard to keep improving our platform and making it even more magical for you! Thanks again for choosing LucidLink!

Replied April 2024

Dan

Marketing and Advertising, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

I use Lucid Link. Been loving it so far.

Been loving it so far! Setup is a little confusing, probably because it's new to me. But once I got the hang of it, smooth sailings from there!

PROS

I was in the market for a NAS b/c I wanted a way to send footage easily and fast to my editor in the philippines. But I didn't want to spend more money on hardware. I found Lucid Link and watched a ton of their content to see if it was a good fit and then I believe there was a free trial. And then after the trial, it made sense to just pay for it. I love it for working with remote workers.

CONS

It's a little cumbersome to set it all up. The videos are extremely helpful but I also wish it was a less confusing. Specifically, the login stuff. I still don't really understand Root and all of that. lol Oh yeah and I would rather pay an annual fee for a discounted rate.

Reason for choosing LucidLink

It was the cheaper option, it allowed me to not have to purchase any hardware and the free trial allowed me to play with it and from there I purchased it.

Vendor Response

Hi Dan and thank you for sharing your experience with LucidLink. We're delighted to hear that our platform has been instrumental in facilitating smooth collaboration with your team members. We understand that setting up the platform can sometimes be challenging, especially when navigating login procedures. Rest assured, we're here to provide clear guidance and support to ensure a seamless experience. We're also working on improving this entire process in the future. Regarding your feedback on pricing, we appreciate your suggestion for an annual fee option. We'll certainly take this into consideration as we continue to refine our pricing structure. Once again, thank you for choosing LucidLink!

Replied April 2024

Jason

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Only Cloud Solution for Remote Editing

PROS

Only Cloud Solution for remote editing that allows quick turnarounds once the footage is uploaded.

CONS

Installation process on mac was difficult for some people.

Vendor Response

Hi Jason and thank you for sharing your experience with LucidLink! We're glad to hear that our platform has been instrumental in facilitating remote editing with quick turnarounds for your team. We understand that the installation process on Mac may have presented some challenges for some users, and we're continuously working to streamline this process to ensure a smoother experience for everyone. If you have any further questions or concerns, please don't hesitate to reach out. We're here to help!

Replied April 2024

Joseph

Entertainment, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Easy to use

PROS

It is a great service that is easy to setup and use.

CONS

Storage options are not the most flexible

Vendor Response

Thanks for sharing your thoughts on LucidLink! We're super happy to hear that you find our service easy to set up and use. We appreciate your feedback regarding storage options, and we're continuously working to enhance flexibility in this area. If you have any further feedback or questions, feel free to reach out. We're here to ensure your experience with LucidLink is top-notch!

Replied April 2024

User Profile

Omer

Verified reviewer

Architecture & Planning, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Lucidlink changed the way we work

It has helped taken us to another level of productivity. We were able to remove all of our dated storage devices and work directly off cloud storage which has sped up access to staff to work from anywhere. We have been thrilled with being able to take all of our siloed data and consolidate it all into one place allowing us to unify our storage and have everyone work off the same true set of data.

PROS

The ability to run this on multiple OS options and have it interface well with a number of server based software applications. We replaced our on premise storage in all offices and now have direct cloud based file shares accessible from anywhere. It can be installed as a windows service or a user app depending on your need and the multiple options for mount points allows to to replicate/replace any on perm storage you could be using. You can choose from a multiude of cloud storage providers to fit your need and budget allowing you to hit whatever your price point needs are. The software is simple to mange and setup, and SSO makes it even easier now for end users. The ability to set your upload download speeds also helps you manage traffic flow should that be an issue on your network. The file locking has been huge for us as well.

CONS

We havent run into any at this point, this product has been a game changer for staff working from home.

Reason for choosing LucidLink

Cost, Ease of use and the fact that it was one of the few that also worked well with all of our file types and servers.

Reasons for switching to LucidLink

The switch was made to bring all of our files/work into one location. Allowing us better access from both in and out of the office without needing to rely on VPN or very expensive network circuits in the office space.

Levi

Verified reviewer

Media Production, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

Rock solid and simple file sharing solution for everyone

Our experience with LucidLink has been excellent. Their support staff has been incredibly responsive and proactive in helping us. We have seen steady refinements to the user experience and the core service has remained a solid solution for our file storage/sharing needs.

PROS

LucidLink allows our company to combine all the benefits of cloud-hosted storage with the ease of a mapped drive on our machines.We use the LucidLink client on Mac, Linux and Windows 10 to share media files between editors and other staff. The initial setup was straightforward and our users were able to install the client on their own machines without any assistance. There have been no problems with the LucidLink client and we've seen a steady stream of improvements to the user interface and ease-of-use in the admin tools. When we had an issue with a specific Linux distribution, the support staff went to great lengths to help me troubleshoot and address the issue. We use LucidLink to connect to our own Wasabi storage buckets and it has proven to be an affordable and reliable answer for our video and podcast production workflows.

CONS

In recent months there have been improvements to the granularity of admin controls. During our initial implementation, there were some limitations in how I was able to assign permissions, but the LucidLink team has been steadily improving in these areas and we are preparing to take advantage of the new options.

Reason for choosing LucidLink

We chose LucidLink primarily for it's cost-effectiveness per terabyte of storage. It beats out cloud services like Dropbox and Google Drive on price and ease of use.

Josh

Media Production, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

LucidLink helped save our workflow and output

Our business last year and this year was to help schools across the nation produce their virtual graduation ceremonies. To do this we needed to collect assets and organize thousands of students pictures /videos and names. Using lucid link increased our organization process and allowed our 60 contracted workers to get the assets they needed to edit with ease. A life saver for our graduation clients.

PROS

The best part about this software is the ease of use. The fact that we can put everything in a folder and organize it to our specific needs ,and everyone on the team can access that and work of that is perfect for us. Using premiere pro with this software helped us edit our clients videos remotely and with speed.

CONS

Luidlink does everything we need it to. We will continue to use them over box and dropbox.

Reason for choosing LucidLink

Lucidlink's interface is like a common drive on your computer and is simple to use.

Reasons for switching to LucidLink

The access issues of Google drive and giving permissions always seems to delay the process with clients and contractors. Google drive also doesn't allow our editors to edit off a drive. The constant uploading and downloading from google drive is a nightmare as well. Having a drive to just work off of and not have to constantly download assets is amazing,

Magdalena

Computer Software, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Unlimited Cloud File Storage

I have been looking for a solution for migrating local data to the cloud for a long time. Normal s3 object storage does not offer such security in the form of file encryption and such quick access to files. Lucidlink enabled me to migrate business files to the cloud.

PROS

LucidLink enables the use of s3 object storage as a cloud file storage. Simple to install. Very simple in administering users and access shares. I use LucidLink with my own s3 object storage as the central company file server. Thanks to this solution, authorized employees have access to the necessary files. I also use LucidLink as a backup target. The perfect solution,

CONS

For starters, it's difficult to understand how to make the most of LucidLink. It seems that you can use many different file spaces simultaneously, but in practice it has not worked. It's best to use one file space on one device.

Reason for choosing LucidLink

LucidLink offers the most advanced technology. Files are stored only in one place - in the file space. Synchronization of the amount of data I have (over 2 TB) with local computers is not realistic. That's why I chose LucidLink.

Reasons for switching to LucidLink

My QNAP storage after a failure showed me the threat of losing locally stored data. That's why I thought of the cloud as an alternative.

Alessandro

Apparel & Fashion, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

LUCIDLINK CHANGED MY LIFE

PROS

The possibility to have a could storage optimized for video projects is exactly what I was looking for my team. Living and working in this time where the team can be dislocated around the world everybody has the possibility to work in a collaborative way on the same projects without the need to waiting hours to download files and always to remember to upload an updated version

CONS

To have a good experience with LucidLink is mandatory to have a strong Internet connection, even if the "chace system" help you to to work also with an ADSL

Vendor Response

Thank you for sharing such an incredible review! We're thrilled to hear that LucidLink has had such a profound impact on your workflow and team collaboration. We appreciate your feedback about the importance of a strong internet connection for optimal performance. Rest assured, we're continuously working to enhance our platform to ensure a smooth experience for all users, regardless of their internet speed. Thank you again for choosing LucidLink and for sharing your experience!

Replied March 2024

Aeris

Media Production, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed July 2023

LucidLink is Awesome for Media Production Team Collaboration

Lucid is one of the most useful products that I've ever used for media production and especially in this era of hybrid work. Lucid makes it possible for in-office and remote employees to collaborate seamlessly and eliminates the crutch of shuttling hard drives from place to place. Win-win-win.

PROS

Lucid is great for video editorial collaboration work, as editors, assistants, and producers can have one location to access all media production and project files whenever they need. Lucid works great when there is strong internet connection, which will make or break an editorial session. Lucid also makes for a great file transfer portal when needed and can also be used as a cloud archival option.

CONS

The major downside to Lucid is its heavy dependence on strong internet connection, so make sure to upgrade or test your connection on Lucid before their free trial ends. Other than that, Lucid is quite phenomenal.

Kelly

Marketing and Advertising, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

3

Reviewed April 2024

LL could be bomb if...

Overall good, but the cons make us keep other software to get the full range done

PROS

Having people from all over the US being able to access their folder and upload footage or employees having full access to their projects or another department being able to have access to fulfill their job.

CONS

3 things that could make LL better: -it is very slow uploading large files with great internet -being able to give access by sharing a link -sending files from LL to someone

Vendor Response

Hi Kelly and thank you for sharing your experience with LucidLink. We're very happy to hear that our platform has enabled your team to collaborate from across the entire US. We also appreciate your comments regarding the speed of file exchange and our process of giving access to different users. Rest assured we're working on updates of our product that will heavily improve these aspects of LucidLink and enable a smoother overall workflow.

Replied April 2024

Craig

Marketing and Advertising, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Lucid Link is a gamechanger

PROS

Ease of use. Once it's set up it's like my team around the world is working side-by-side.

CONS

We'd really like an online portal and a mobile app so we can access the folder structure and share links on the go. We'd also like to create request links people outside our network can submit content without viewing it.

Reason for choosing LucidLink

It's built for editing.

Reasons for switching to LucidLink

I've used this at another company and recommended it to my current one as a great WFH workflow.

Orin

Media Production, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

The full package or "Cloud Based Editing Works!"

From the moment I started conversation with LucidLink, I knew this was a company laser focused on the success of its clients. From sales, through purchase, and into deployment, the team at LucidLink was 110% available for guidance and suggestions that truly made a positive impact on our workflow in addition to cutting costs.

PROS

For many years, video editors heard lots of hype about being able to edit source footage that was cloud based. After lots of attempts, alas, that didn't come to fruition... until LucidLink. This is the REAL DEAL. It works, it's easy, and the support is top-notch.

CONS

There really isn't anything not to like.

Reasons for switching to LucidLink

We were using a one-to-one screen sharing program to allow remote editors to work. LucidLink reduced the need of the number of computers we needed to administer by half, reduced the time our IT team needed to service dysfunctional screen shares, and most importantly, it put the full power of our editor's computers directly into their remote-based hands.

Mike

Education Management, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2020

We Love LucidLink

LucidLink eliminates the need for our data handlers to deal with S3 or SFTP connections. With LucidLink all of the data appears on their workstation just like files on their native file system. We regularly find new ways to leverage LucidLink to simplify our workflows.

PROS

Our private data is not available on the local file system unless the computer is on and logged in to LucidLink. This important layer of security combined with the ease of use of a locally mounted volume makes LucidLink a killer application for accessible and secure shared files.

CONS

I wish LucidLink could be layered on top of existing S3 buckets full of files. Sadly, that's not possible.

Reason for choosing LucidLink

LucidLink disables access to the files when not logged in. Dropbox can't do that.

Reasons for switching to LucidLink

LucidLink helped speed up the manual steps of our workflows.

Thomas

Broadcast Media, 10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2024

Lucid link review

PROS

Pinning footage is a game changer for handling large files and playback of footage.

CONS

Setting people up does sometimes take a little time.

Reason for choosing LucidLink

its capability of pinning and using local cache.

Vendor Response

Hi Thomas and thank you for taking the time and leaving us such a great review! We're happy to hear LucidLink is helping you handle large file with ease and finish your work more efficiently. Our team is constantly looking to better our users' experience so watch out for some cool new features and awesome improvements on existing ones!

Replied February 2024

User Profile

Richie

Verified reviewer

Broadcast Media, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

LucidLink is awesome

The ability to play a video from LucidLink without downloading it first is very cool

PROS

LucidLink is an easy way to use S3 compatible public or private cloud storage

CONS

No real downside from my setup and usage.

Reason for choosing LucidLink

LucidLink fits in its own category. You can use it as an archive repository. A place to store and access proxy files. You can use it as a file delivery method. It works as a review and approval workflow. Storage for you MAM/DAM assets The list goes on and on...

Jude

Broadcast Media, 1 employee

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

For when you hate traffic

I love working from home. It saves me driving in traffic, expensive parking and being out of my house for 12 hours a day. It also means I can work any time of the day, so I can be there for my kids in the morning and evening but still meet all my deadlines.

PROS

LucidLink is simple and seamless for working with remote video. As a freelancer I can just log in, pin any important files and start work right away, editing on my home rig as if I was in the city in the office. Lucid breaks down large complex video files into packets in the background, so I don't have to wait for entire clips to load before I can access them.

CONS

Sometimes my internet connection slows down and this of course slows down my connection to Lucid.

Irvin

Information Technology and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

GREAT SOFTWARE

Unparalleled customer service; incredible response time to chat questions and professional replies.

PROS

Ease of use in a complex environment, easy to understand and plenty of support.

CONS

limited low price offer; I hope they can keep it at its current rate.

Reason for choosing LucidLink

Customer service, price, ease of deployability across many systems.

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