All Buz Club Manager Reviews
1-12 of 12 Reviews
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Cindy
Sports, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Great Club Software
We have had a wonderful experience with the software from the moment we decided to switch, implementation and through using the software on a daily basis.
PROSBuz Club Manager is extremely easy to use and navigate. It is also very flexible for reporting purposes, they can create any report you would want or need and make it available to export to Excel, if not already part of the suite of reports.
CONSThe fixed asset module is not what I am accustomed to regarding the information it requests and how depreciation is calculated.
Reason for choosing Buz Club Manager
Ease of use, how it was laid out and the price.
Reasons for switching to Buz Club Manager
Jonas was cumbersome and antiquated. The reporting modules were also next to impossible to get a worthy report from for what we needed to use them for.
Vendor Response
Our clients continue to be an important part of our development process. Cindy was able to share with us the need for departmental fixed asset reporting, which we had not considered previously. Her input is much appreciated and has been shared with our team.
Replied October 2020
Tricia
Maritime, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2020
Helpful and Hands on Team at Buz Makes Transition a Breeze!
Great! The team feels like we are working with people right down the road, not all over the country! They have been extremely helpful in their input as well as accommodating some of our special requests.
PROSWe have had Buz software for our membership database and website for quite sometime, as we move toward upgrading and launching a new fresh website the team at Buz has made every step of the process seamless and easy. They are prompt and efficient with responses to questions.
CONSWe are supposed to get email updates when there are updates to the back-end services with additional information on the features, I am still not getting this information.
Reason for choosing Buz Club Manager
Northstar did not have all of the features that Buz had included, namely the ability to send eblasts to members at no additional fee. They were not entirely upfront about the fees associated with their product whereas Buz laid everything out clearly.
Graeme
Sports, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2020
Feedback
-All departments are linked - Pro Shop, Restaurant, Accounting. -Website updating is relatively simple -After learning some of the nuances along with some of the recent updates have made Pro Shop operations slightly more efficient. -A number of new quick keys have been great additions -Online shop should be a good addition -Online tournament sign ups have saved us a lot of time
CONS-Online booking system for non-Members is very poor. Majority of non-Members complain they can't or don't want to use it. The number of errors made by Guests is extremely high. What is player 0????? This should be a simple interface to create. -Confirmation emails for tee times do not take place when a twosome is added to another twosome. -Reports are lacking and need to be updated -Food & Beverage POS could be more efficient and user friendly -Simple pre-payment option for Green Fees would be a great addition
Vendor Response
We so appreciate Graeme's candid review of Buz Club Software and have taken the time to listen to and address his concerns. To the extent that our online tee-time booking software has been designed with private clubs in mind, we have made note of his concerns and sent several items to development. In addition, changes to the initial Golden Golf software configuration have been made to address concerns related to confirmation emails and F&B POS. Dashboard reports have been designed for the specific reporting Graeme was looking for.
Replied September 2020
Elizabeth
Hospitality, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2020
Buz Software Review
I like the ease of use for the average user. It is setup in a way that mistakes from the front of house are minimized and if they are made it is very easy for me to find. I like the back end setup and the billing manager makes billing fees very quick.
CONSSome of the back end features are not easy to data mine information back out of the system, there is no built in report writer for me to be able to produce my own reports for different analysis that I have to do for my financials and daily management reports. Also the options for emailing statements is limited to ALL or none and I really have a need to be able to run specific groups of statements or even eliminate specific groups from the month end mass email.
Reasons for switching to Buz Club Manager
Too Expensive, needed better web-based product.
Mary
Hospitality, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Look no further - BuzClub offers it all
BuzClub offers one software solution for all our needs. The features BCM offers have enhanced our member experience. The system is extremely user friendly and the support/service is far superior to others.
PROSService is everything to me. BuzClub offers prompt response times and provides solutions to meet our needs. I have used many software platforms and BCM is far superior to them all with support assistance.
CONSI have yet to find anything about BCM that I don't like. If our company is in need of a specialized report, BCM has been able to produce it. Everything meets our needs.
Reason for choosing Buz Club Manager
BCM provides one integrated software solution for all of our needs. Membership, Golf, Tennis, Pool, F&B, Website that is affordable.
Victor
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Great Club Solution
Buz has made it easier to monitor the business on a daily basis in real time in all departments. Department Heads can see their financials in real time, run reports and drill down to see exactly what expenses are being charged to their departments. Accounting can reconcile in minutes daily process allowing them to better utilize time for more time consuming process. Buz has turned out to be a great solution.
PROSIntegrated modules that work seamlessly together, it is real time, and the ease of using iPads for POS. Buz offers fantastic solutions for F&B and golf retail and tee time. The website integrates in real time member accounts for charges and payments.
CONSWould really like to see an option for members to order food on line for the multiple food outlets: the turn for golfers, pre-order lunch or dinner for folks in a hurry, and to-go food.
Reasons for switching to Buz Club Manager
Buz is live, and user friendly but also provided the daily solutions we needed that line staff could operate.
Glenn
Sports, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2020
Buz 3 club installs
Very positive, I have installed Buz at 3 clubs >>> a yacht club, a golf & curling club and a golf club. All experiences have been positive. At all clubs I implemented the Buz Club Management with member management & GL along with PoS systems and website.
PROSVery user friendly with excellent drill-down capabilities when setting up reports and dashboards. Very quick access to member information, GL account detail, supplier detail etc. Buz comes with many reports and dashboards and if there is something you want that is not available just ask the Buz team and they will accommodate you.
CONSSome of the PoS processing could have a step or two less.
Reason for choosing Buz Club Manager
Buz was better overall and in all cases was not necessarily the cheapest available so although cost is a factor it was not the driving force.
Reasons for switching to Buz Club Manager
More efficient, faster & Windows based whereas Jonas is an original DOS program, plus more cost effective.
Jamie
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
It Works and Works Well, and Always Help When Needed
Honestly, it has been overwhelmingly positive.
PROSEase of use is definitely up there. With a seasonal business, we have an influx of new employees every summer that we have to train on Buz. There are never any issues, they catch on quickly. Also, the support is fantastic. We sometimes ask for the moon and they have always come back with solutions. Finally, the software is fully comprehensive, in that it covers all aspects of our business model: POS, registration, communication, financials, website etc.
CONSAs I create the emails, I wish I had more robust options to create fancier mailings. But that's just me talking as a designer.
Reason for choosing Buz Club Manager
Comprehensive package for all our needs, and Buz's established customer and tech support
Justin
Food & Beverages, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Pandemic Life Saver
Been great. Very responsive
PROSWebsite integration and billing ease. Back office easy to use.
CONSTook a while to learn in and outs. Esp for restaurant staff who haven't worked at a club.
Reason for choosing Buz Club Manager
Ease of interface.
Reasons for switching to Buz Club Manager
Cost
Gary
Hospitality, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Don’t look past Buz
Easy to use and easy to train new personal.
PROSI have worked with many management systems, and Buz is by far the easiest and most reliable. Buz 's various reports are easy to customize to my Club.
CONSI am sure there are a few minor items that come up every once in a while but a phone call or a support ticket usually fixes the issue.
Reason for choosing Buz Club Manager
I compared Buz to 3 other competitors and their product and support had the most versatility.
Reasons for switching to Buz Club Manager
Functionality, price, support
Matt
Recreational Facilities and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2020
Long Time User of Buz Software
The team at Buz provides great support and are often adding new features based on our feedback. We just started a website redesign with Buz Software and are so excited to see the final result. We are also looking forward to all the new features they are bringing to the table including improved reporting capabilities.
PROSWe’ve been using Buz Software since 2011. Buz has helped us grow our club, particularly on the F&B side. Buz Club Manager handles our membership, accounting, and point of sale for our restaurant and fuel dock. Buz Web Communicator runs our website, event (regatta) registration, member account statements, and profile changes. It’s great that the website and back office sync with each other automatically!
CONSThe software is designed primarily for the Golf industry. We are a Yacht Club, so sometimes the features don't match up exactly as we would like. We are hoping that will change over time.
Alex
Sports, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Review of Buz BCM for Accounting
When I run into problems or want to try something new the Customer Service team is exceptional and I get the same people assisting me and they understand my specific business. Easy to use, understand and automate recurring tasks
PROSThe ability to import and export invoices, automate recurring billing and auto - settle variable amounts to credit card processing saves numerous days each month.
CONSnothing stands out that I don't dislike.