Simplicity, reporting capabilities, efficient support chat

Not able to maintain members children. Payment provider.

Overall, the system is very user-friendly.

I like the user-friendly interface of efitness and the ability to make many changes and adjustments on my own. I highly appreciate the helpdesk support, which consistently resolves any issues I encounter in a timely manner.

Lack of integration with the payment terminal has been a need for us for several years. In today's world, this should be a basic function of the system

Functionality tailored to my profession, high automation, text messages reminding about training

Not everything was intuitive, there were errors that delayed my actions

Like before. It helps me to collect money from my clients and also helps them to manage their reservation. In small business it's a big convenience, when one person is responsible for contact with clients, organization and provision of services.

I think that it's easy to use for me and also for my clients, so it safes my time making signing up for the classes at my studio easier. I can check history on my clients accounts, control payments and other parts of my fitness business in one place.

I used to work with "cots" section, but entering them took much more time than doing it in Excel and this section is not compared with any reports I can generate in eFitness, that's why I don't use it now.

The whole system is easy to use and very intuitive.

Some of the reports could be more expened but most of them are sufficient.

It’s ability to track trends in membership class bookings, club footfall and members ship sales and retention.

English is not the base language for this software, however the translation has improved greatly and the guys on the help desk are great.

I like it very much I overall

communication with support, managment of members, CRM

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In a few words our cooperation since the beginning is characterized by: - prompt response to questions/requests for support from management team - proper guidance in any type of issues/requests may occur from management team - proper training at the begging - excellent help desk - user friendly system - easy to understand - many functionalities available - continuous upgrades!

- prompt response to questions/requests for support from management team - proper guidance in any type of issues/requests may occur from management team - proper training at the begging - excellent help desk - user friendly system - easy to understand - many functionalities available - continuous upgrades!

The only thing that has bothered us was 1-2 very unique custom developments that were not able to be done because it would create problem to the rest of the users/clients of efitness - but at the end there where always other solutions that were proposed close to the final goal

Easy to use. Good contact with EFitness team. Easy to install and teach all the employees plus quite intuitive to use from the clients side.

They have a lot of functions for big companies but if the small wants to change something then must pay a lot for any changes .

The software after you set up is very easy and does most of the work for you. We created with eFitness a complete self-service journey for members. Thye buy membership online and are billed automatically. It all sync with the access control also managed by the system. Greate especially in the coronavirus enviroment.

Membership configuration has a lot of options and sometimes we need customer support to set it up the way we want to.

System is growing and developing.

It's easy to use. Nice app for our members. Helpful team.

Amount of functionalities - sometimes even too much for our needs.

Ease of use, the ease of teaching new employees this software.

Sometimes technical problems, but always quickly resolved.