All Gymex Club Management Software Reviews

1-25 of 28 Reviews

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Siraj

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Good Gym CRM

Great

PROS

I enjoy gym software for its efficiency in managing workouts, tracking progress, and scheduling routines. It simplifies fitness tracking, making it easier to achieve my health goals. The interactive features and user-friendly interfaces enhance my overall gym experience, motivating me to stay dedicated to my fitness journey.

CONS

I find gym software unappealing in design, lacking visual appeal and user-friendliness, which diminishes my enthusiasm for using it.

Reason for choosing Gymex Club Management Software

Price

Reasons for switching to Gymex Club Management Software

Bad experience

Vendor Response

We appreciate your feedback on the pros and cons of our gym software. We're pleased to hear it's been efficient for managing workouts and helping you reach your fitness goals. We also take your feedback on design and user-friendliness seriously and will work on improving these aspects to enhance your overall experience. Thank you for sharing your thoughts, and we're committed to making your gym journey even better in the future.

Replied October 2023

Apurva

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Best Gym Software with great customer support and training sessions.

Gymex software is easy to use and explore. I appreciate the various features available, including member management, billing, and scheduling, all of which have made running my gym much smoother and more efficient.

PROS

The customer service provided by Gymex software is exceptional. Their support team is always available to answer questions and provide assistance whenever needed, and also they are quick to respond and provide helpful solutions.

CONS

Some of the features are difficult to understand and perform, but they provide proper training sessions for the software, and after that, things become easy.

Vendor Response

Thank you very much for your amazing feedback; we're delighted to have you on board! We are glad to hear you're having a great experience running your business effectively using Gymex Software.

Replied March 2023

Prajjwal

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2023

Pros and cons

PROS

Software is user friendly. Creating and managing memberships is easy.

CONS

Billing part is pretty bad. Being the owner I have zero authority over editing the bills. Each and everytime I have to contact customer support for their help. Doesn't go with the decorum of the gym and the owner aswell.

Vendor Response

We appreciate your feedback and sincerely apologize for any inconvenience. We are committed to addressing client issues. Modify bill permissions are not given to everyone, out of caution and as a best practice; however, if you have any questions, please contact our support staff.

Replied March 2023

Jagruti

Health, Wellness and Fitness, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Best Gym CRM Software in the Fitness Industry

PROS

The reporting tools. They make it easy to see how my gym is performing, which classes are popular, and where I can make improvements. It's like having a business analyst right at my fingertips.

CONS

It would be great if gymex added one more mobile app for the staff. This app would allow the staff to provide better customer service and would create a more efficient workflow.

Vendor Response

Thank you for your valuable feedback regarding Gymex Software. We are delighted to hear that you find our software user-friendly and easy to use. We would like to inform you that the development of our staff mobile app is already in progress and is included in our Development Roadmap. We will keep you updated on its progress and let you know as soon as it is available for use.

Replied September 2023

Shivam

Health, Wellness and Fitness, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

All-In-One Gym Software

I have been using gymex for the last two years and I was very satisfied with its features, user experience, and customer service. I would highly recommend it to anyone looking for an easy to use gym software.

PROS

The scheduling features are fantastic. I can easily schedule classes and appointments, and my members can easily see the schedule and sign up for classes online. It's made communication so much smoother and saved me a ton of time.

CONS

After using gymex, I didn't find any drawbacks to it.

Vendor Response

Hi Shivam, Thanks for sharing your positive experience with Gymex. We're glad to hear you had such a positive experience with us. We look forward to continuing to support you in reaching your business goals. - The Gymex Team

Replied September 2023

Sameer

Health, Wellness and Fitness, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Most Highly Recommended Gym Software in the Fitness Industry

PROS

Handling billing and payments was one of the most time-consuming tasks before using Gymex. With this software, everything is automated. It sends out recurring invoices, tracks payments, and even alerts members about upcoming dues. This feature has significantly improved our cash flow and reduced overdue payments.

CONS

If you are not a techie, you might face some difficulties using some of the features of gymex but, after attending the training sessions provided by the gymex technical support team, things get easier.

Vendor Response

Thank you so much for your amazing feedback. We're delighted to have you on board! We look forward to continuing to support you.

Replied September 2023

Akhilesh

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Easy to use, Cost Effective, and Best in Customer Support

PROS

The Gymex team deserves recognition for their exceptional customer service. Whenever we had a query or an issue, they responded promptly. They are open to feedback and constantly upgrade the software to meet the demands of the users

CONS

I have been using Gymex for the last two years and have not encountered any cons. Overall, I find Gymex to be a great gym software with an array of valuable features

Vendor Response

Thanks for your positive feedback about Gymex. We are glad you find our software easy to use and appreciate the excellent product support we provide. We appreciate your business for well over a decade and beyond! -Gymex

Replied September 2023

Fahad

Health, Wellness and Fitness, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Brilliant Software with Great Customer Support

PROS

Managing classes and scheduling was a headache before, but Gymex has revolutionized this process. The software allows us to easily create, modify, and cancel classes while keeping track of member attendance. It ensures our members can easily book their preferred classes, enhancing their overall gym experience.

CONS

I've been using Gymex for the last seven years and haven't found any drawbacks.

Vendor Response

Thank you for your valuable feedback regarding Gymex Software. We are thrilled to hear that your outlets have already benefited greatly from Gymex, and we look forward to continuing to support you in the years to come.

Replied September 2023

Karishma

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Great Software for Gym and Fitness Centers

PROS

The first thing that struck me about Gymex is its user-friendly interface. The software's interface is easy to navigate and makes it easy to manage member registrations, class schedules, and billing. Even those with limited technical knowledge can quickly adapt to using it efficiently.

CONS

If the integration is done with Google Calendar, it will be great to book appointments and classes.

Vendor Response

Thank you for your valuable feedback. We're glad to inform you that integration with Google Calendar is already in our Development Roadmap & we will update you as soon as we go live.

Replied September 2023

furqan

Health, Wellness and Fitness, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

I am the PERSON WHO SUGGEST Gymex to this plus fitness india

it's been 5 years in the fitness industry i haven't seen any comparison with gymex

PROS

easy to access every information is on dashboard

CONS

online payment option ,and need to look more attractive

Reasons for switching to Gymex Club Management Software

mulitple reason

Vendor Response

Thank you for suggesting Gymex to Plus Fitness India! We're glad you find it easy to access and appreciate the convenience of having all the information on the dashboard. We also value your feedback about online payment options and design, and we'll work on making these improvements to provide an even better experience. Your input helps us enhance our services.

Replied October 2023

Dhananjay

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Best software for club management

Very Good.... We can effectively manage & grow our business with the help of gymex

PROS

Software is full of functionality to manage your club and it's good for sms marketing & WhatsApp marketing

CONS

When payments receipt is generated there is no function to send it directly to customer on WhatsApp... you have to save it first then you can send it on whatsapp

Vendor Response

We appreciate your positive feedback and are thrilled to have you on board. We are pleased to hear that Gymex Software is making it easier for you to run your Fitness Center efficiently. We're glad to inform you that sending bill on WhatsApp requirement, is already in our Development Roadmap & we will update you as soon as will go live.

Replied March 2023

Sushil

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Great Software for Your Business Automation

Overall, I'm very impressed with Gymex software. This software has helped us streamline our operations, improve member satisfaction, and increase revenue.

PROS

The software is really easy to use and one of the things I love about this software is its scheduling features. We can easily schedule classes, appointments in just a few clicks. The software also sends automatic reminders to our members.

CONS

I have used many features of Gymex, but I don’t find any difficulties with it.

Vendor Response

Thank you so much for your amazing feedback, we're delighted to have you on board! We're happy to hear that using Gymex Software has helped you successfully operate your company.

Replied March 2023

Yasin

Health, Wellness and Fitness, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Best Gym Software that I have used till now

The Overall experience is nice because within a few clicks I get all the relevant reports that I am looking out for. The Analysis module is very detailed that helps me to track my business very closely. Gymex software helps me a lot to increase my business.

PROS

The Software is very user-friendly. It’s very easy for me to track my business on weekly/monthly basis. Dataaccessibility is good. They have the best customer support. Because of this outstanding experience I have taken this software for my second center as well.

CONS

As of now the software is pretty good. Whenever there is an additional requirement we inform them & they developed it within the defined timeline.

Vendor Response

Thank you very much for your amazing feedback; we're delighted to have you on board! We are glad to hear you're having a great experience running your business effectively using Gymex Software.

Replied February 2023

Kshipra

Education Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Best Software

I am using Gymex since last 8 years. Overall I am happy with it.

PROS

One of the simple and easy to use software. This makes our daily working at ease. It has so many features that some of them we don't even use.

CONS

I like to create new client, billing, uploading date, reports etc. You can't choose one when you like all the features :-)

Vendor Response

We are so grateful for your review. Thank you so much for taking the time to share your experience with Gymex. We're glad that our clients are having a great experience with us. We look forward to a long-term association....

Replied March 2023

Ramsha

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Perfect Software for Gym Business Automation

It helps me retain members and saves me a lot of time regarding billing and collections. I highly recommend it to other gym and studio owners.

PROS

One standout feature of Gymex is its membership management capabilities. It allows me to effortlessly manage and track memberships, renewals and freezes effortlessly.

CONS

As of now, I didn't face any cons with this software. I like everything about it.

Vendor Response

Thank you for the great feedback. We are glad that you find our software works well for your gym. We look forward to continuing to support you.

Replied August 2023

Gagandeep

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Efficient and secure gym management software that protects member data and streamlines operations

Gymex software is an excellent solution for gym owners and managers looking to automate their operations and improve customer experience. With its user-friendly interface and comprehensive features, you can save time, increase efficiency, and take your gym to the next level.

PROS

Gymex is a very great software and has exciting features, and one of the standout features I like the most is the data security feature provides role-based access controls, ensuring that only authorized users have access to sensitive data. It helps prevent data breaches and unauthorized access to member information.

CONS

I have no cons with any aspect of this product everything about it is perfect.

Vendor Response

We appreciate your amazing feedback and are thrilled to have you on board. We are happy to hear that Gymex Software is helping you manage your business easily & effortlessly.

Replied March 2023

Salman

Health, Wellness and Fitness, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Club/Gym Managemnet CRM Software Review

- I can manage many clubs single-handedly from one laptop with Gymex software.- I can easily make reports through data in Gymex.

PROS

- It is a Friendly User.- The Support team is very kind and supportive each & every time.- The features in Gymex are of a Top notch with each & every detail.

CONS

None, There is no cons in Gymex Software.

Reason for choosing Gymex Club Management Software

Gymex is having very reasonable price compared to other products in the market & the plus point was the team is very supportive & helpful on each & every call if there are any issues or have any questions/queries.

Reasons for switching to Gymex Club Management Software

Fitness Force had issues & glitches on a daily basis & a significant problem in Fitness Force was the Renewal members biometrics & attendance were not happening etc.

Vendor Response

Thank you for your detailed and positive review of Gymex Club Management Software! We're delighted to hear that you find Gymex user-friendly, and our support team is meeting your expectations. We take pride in offering top-notch features and appreciate your trust in our product. Your feedback on our reasonable pricing and excellent support means a lot to us. We're here to assist you with any questions or issues you may have in the future.

Replied October 2023

Shabnam

Health, Wellness and Fitness, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2023

Best Gym Software in Fitness Industry

My experience with them is overall very good. They always help me out if I face any difficulty. They are open to feedbacks.

PROS

The software is easy to understand, the reports are very accurate. It helps to track our business smoothly. They provide timely support. The best part is they add new features according to market trends. I personally like their request approval & automated follow up alerts features the most.

CONS

No Cons. They solve every queries, in the timeline defined,

Vendor Response

We are so grateful for your review. Thanks for sharing your experience with Gymex. We're glad that our customers are having a great experience with us. We look forward to a long-term association...

Replied February 2023

Nilima

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Gymex is the most Secure Gym Software that secures the data and streamlines operations

PROS

As a gym owner, protecting sensitive member information is paramount. Gymex takes data security seriously and employs robust encryption and security measures, ensuring our members' privacy is safeguarded at all times.

CONS

The coupon code feature needs to be added as It would be more beneficial for our gym.

Vendor Response

We are so grateful for your review. We are glad that you find our data security system works well for your gym. We are excited to continue serving your growth and development, and We are pleased to inform you that the coupon code feature is already on our Development Roadmap, we will update you as soon as it goes live.

Replied September 2023

Prajwal

Education Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Gymex Management software Feedback

PROS

1) Software is easy to use2) Options can be modified as per business requirement3) Report monitoring of each and every staff on a day-to-day basis is easy4) Very good for Admin and Sales Work

CONS

There is nothing to dislike or least like.

Vendor Response

Thank you for sharing your experience with Gymex. It's much appreciated! We are delighted to hear that our clients are pleased with our services. Looking forward to a long-term association...

Replied March 2023

Kunal

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

A perfect software to manage my gym

The customer support team is excellent. They are always available to answer any questions I have and help me resolve any issues I encounter. Overall I enjoyed every bit of this software. There were times when I had trouble with my gym clients. Now I am getting my schedule online with the help of this software.

PROS

Gymex software is easy to use and has all the features I need to run my gym efficiently. The dashboard gives me an overview of all the important metrics like membership growth, attendance rates, and revenue.

CONS

After using its services, I didn't find any kind of cons in this software.

Vendor Response

We are so grateful for your review. Thanks for sharing your experience with Gymex. We're glad that our customers are having a great experience with us. We look forward to a long-term association...

Replied March 2023

Dhwani

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Great Gym Software In Fitness Industry

Overall, I have been using Gymex gym software for several months now, and I must say it has completely revolutionized the way I manage my fitness journey.

PROS

The class scheduling feature is a game-changer for both gym owners and members. I can easily view upcoming classes, reserve my spot, and even receive reminders before the class starts.

CONS

There are some bugs that readers encounter, the support staff is efficient in resolving them. However, it would be ideal if these bugs were permanently resolved to reduce stress on the personnel.

Vendor Response

Thanks for your amazing feedback about Gymex. This valuable information helps us to keep improving the system for your business and others. We look forward to continuing to support you.

Replied August 2023

Maroof

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Im using gymex since last one year, it is the best software for fitness industry

one of the best software for fitness industry,

PROS

this software has cover up each and every detail and options you can imagine, there are almost every option one can need in a fitness industry

CONS

till now there is nothing to be not to like it

Vendor Response

We appreciate your fantastic feedback! It's wonderful to hear that you've been using Gymex for a year and consider it the best software for the fitness industry. We've designed Gymex to be comprehensive, covering all the necessary details and options for fitness businesses. Your satisfaction is our priority, and we're thrilled to learn that you haven't found anything to dislike about it. Your support and positive comments inspire us to continue providing top-notch service to the fitness industry. Thank you for choosing Gymex!

Replied November 2023

Salim

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

One of the Best Gym Management Software

Overall, I highly recommend Gymex software to any gym owner looking to improve their operations and enhance their member experience. It is a powerful and flexible software that has helped me to save time, increase revenue, and streamline my gym's operations.

PROS

One of the things I like most about this software is its flexibility. Additionally, the software's reporting capabilities are very strong, allowing me to analyze data and obtain valuable insights into my gym's performance.

CONS

While the software offers a lot of features, it can take some time to learn how to use them all. Also, users may face difficulties, but the customer support team usually responds and resolves any issues quickly.

Vendor Response

Thank you for spending the moment to leave an amazing review for Gymex. We are pleased that you had a positive experience with us, and we appreciate your kind feedback. We look forward to a long-term relationship...

Replied March 2023

Harshali

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Great Software for Swimming and Gym Management

Gymex software is a reliable and feature-rich solution that offers a seamless and efficient management experience for all fitness center owners. It streamlines operations, enhances member engagement, and provides valuable insights to drive business growth.

PROS

Gymex simplifies the management of memberships by providing a centralized database that stores all member information. It allows for easy member onboarding, tracking attendance, and managing member details, such as contact information, payment history, and membership preferences. With Gymex, you can easily monitor membership statuses and generate reports to analyze member trends and engagement.

CONS

Although the software has many features, learning how to utilize them all can take some time. Additionally, users might experience complications, but the customer care staff usually replies and handles any problems fast.

Vendor Response

Thank you for the great feedback. We are glad that you find our software works well for your gym. And we look forward to continuing to support you.

Replied August 2023

Showing 1 - 25 of 28 Reviews