Rezerv

RATING:

4.8

(11)

About Rezerv

Rezerv is a management software for service-based businesses to build branded websites & apps in a snap – with no coding required. Catered for boutique fitness studios, gyms, yoga studios, fitness center, and freelancers. Its comprehensive business management solution encompasses a range of features including scheduling and bookings, class management, packages and memberships management, integration with local payment methods, loyalty program, spot booking, group booking, shareable packages, family account, and seamless integration with ClassPass.

Rezerv Pricing

Contact Rezeve for a demo.

Starting price: 

$29.90 per month

Free trial: 

Available

Free version: 

Not Available

Add outlet

Rezerv Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Rezerv

1 - 5 of 11 Reviews

Yasica

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Please Improve the features

It’s quite good and helpful. I can enter the database so easily & it’s worth for money

PROS

It makes my database organized and easy to use

CONS

The feature needs some improvement ( can’t change the qty of item , can’t add rhe discount )

Joey

Sports, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Efficient supportive team, easy user friendly interface

They listen to clients’ needs well, and so far (7 months in), they have been improving their system every single month which helps makes the booking process for clients and scheduling process for admin smoother. Appreciate this hard work a lot.

PROS

Company ran by honest people who are always quick to reply to any issues we face and to rectify issues. Hope this continues as they grow bigger..

CONS

More refining needed on automated reminders & still some glitches here and there, but am still happy with it so far. Nothing too serious that hinders my business operations.

Reasons for switching to Rezerv

Supported them from the start, but prices kept increasing yearly with no promises being kept despite multiple assurances + timeline given to me by them. Over time, they begin to outsource their helpline and it was less and less personal and issues kept getting swept under the rug.

Michelle

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed March 2024

Rezeve Review

Overall experience is great. The team is consistently revamping their offerings and are working on improving their product. Customisable features are not available yet.

PROS

Customer Service is responsive and the features are not complicated. Ability to use Rezeve as a booking platform & website builder is great.

CONS

Features are not very customisable. Website design is more or less fixed. Some lags in the system sometimes.

Dzianti

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

Rezeve was the best solution for our gym management at an affordable price.

For the price that we are paying and always feeling like we are the only gym they service, we are very happy with the choice to switch to Rezeve so far. Highly recommend to any size of gym/martial art business. Currently using for 2 outlets and 1 more in the near future.

PROS

The customer service is 100% the best we have ever encountered. Solutions are given almost immediately. Plus just being with them for slightly more than 6 months, there have been several feature updates (and more to come). They really listen to your business needs and cater to your preferences.

CONS

Certain features that we already had on Glofox that are not available on Rezeve just yet such as an online store on the website, push notifications on app, fpx payments (but have recently been available)

Reason for choosing Rezerv

Price

Reasons for switching to Rezerv

Price and customer service (on Glofox due to time difference it would take almost 48 hours to get an answer on any issue)

Jade

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

The best booking and payment platform

[sensitive content hidden] and the team are amazing, from the moment I had an intro call, he was available and showed me everything they offered. At first it was the price that attracted me as well as the fact it’s a local biz, and then when I commenced setup, I was blown away at the service they offered. The team continues to help me, with any issues (they are highly customer driven) Platform-wise- the setup was so easy and the team are always just a message away. It is easy to use and I can’t wait for the app launch.

PROS

The Rezeve team have created a fantastic platform that is not just affordable but user friendly and that looks great too. I love their attention to detail and super fast response, they have the best customer service! They have also added in several features that I requested to make my operations run more smoothly.

CONS

There is nothing I dislike because the team have rectified every issue that I have flagged.

Reasons for switching to Rezerv

Terrible service and it was very expensive