All TeamPoint Reviews

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Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.

Elise

Facilities Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

Working with Team Point

Overall, my experience working with Team Point has been very positive. The system is easy to use but sophisticated at the same time. The worksheets produce by Team Point are of a high quality. Customer support team have been very accommodating and open to suggestions to improve the system to work well with our processes.

PROS

Clear, user friendly system. The feature I like most about team point is the ability to attach documents, images and videos to individual jobs and also to add contact information for all staff including telephone numbers. Also, the ability to add client specific protocols and export data to produce reports

CONS

Not being able to click on the quote number to take you back into the quote from the schedule.

Reasons for switching to TeamPoint

The company out-grew the software. Whilst great in the past, the system was dated and cumbersome after time. A more modern system was required

Judy

Facilities Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Teampoint review Nov 2023

Very positive. I have used many systems and have implemented and updated other systems as a tester and find this system is very user friendly.

PROS

Ease of use. Clear overview of company activity. Clear communication from developers when change is being made.

CONS

If I am using an option e.g. People and update a record, once finished the option defaults to jobs not the selected option people.

Reasons for switching to TeamPoint

Last system used (Red Zebra) did not provide the functionality required as Defluo grew

Sam

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

Simple to use and great service.

Very good overall. The system is easy to use and the team are always committed to improve the system. This is important to keep driving our own business forward.

PROS

The system is simple to use. It stores relevant information and allows efficient tracking of jobs through to invoice. The team are also very responsive to changes requested within the system.

CONS

Allocation of revenue to a resource is something we are working to improve. It would be useful to report on what jobs each engineer has completed including margin achieved.

Reasons for switching to TeamPoint

Outdated system that wasn’t efficient and didn’t capture correct data.

Debbie

Facilities Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2023

Working with team point

Happy using team point, it is good for referencing all aspects of our business.

PROS

The ease of access and information on current and historical jobs for both the client and us as a company.

CONS

Sometimes it can be slow but maybe that's an us issue and not team point.

Reasons for switching to TeamPoint

Team point is more up to date and allows you to input more information, quotes , notes ect and records all inputs by either myself or colleagues.

Daniel

Construction, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2023

Happy customer enjoy using this system

PROS

I like that its cloud based and you can simply run the whole operation from one website.

CONS

Only cons are the program when an engineer is in multiple teams in one week and the reoccurring old notes which i believe has been resolved plus having to reattached documents for each new job on a site

Reasons for switching to TeamPoint

To get a a system where everything from ordering to programming can be done on one system.

Grant

Facilities Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Defluo Group review

10/10 - really enjoy using this management system daily

PROS

how easy it is to use and understand each section

CONS

difficult to criticise something which works so well.

Edward

Facilities Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Simple design, Easy to use, Dashboards provide great MI

[sensitive content hidden] and his team are very helpful, they are very much 'solution orientated' and understand service businesses which is so important. Highly recommend.

PROS

I've used many systems and TeamPoint is far and away the simplest and cleanest interface. We use it for everything from survey and sales through to stock and contract renewals. It really does do it all. It's easy to find your way around and the team like using it both in the office and the field.

CONS

It does everything we need and everything which we have seen in other systems. We can't fault it.

Chloe

Mechanical or Industrial Engineering, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Outstanding

PROS

Its easy to use, everything you need is all in one place. Even works on mobiles which is great for OOH.

CONS

Nothing, anything we want adding gets added to make our work easier.

Kenyon

Construction, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Field services would be impossible without Teampoint!

Has made a huge impact to my daily work effieciency and given me a much greater ability to respod to our clients' various requirements. Wouldn't be without it now.

PROS

Incredibly versatile, easy to use, visually very impactful. A complete, one-stop shop for all our needs.

CONS

Not really anything that I can think of. Absolutely love using it!

Ruby

Facilities Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2023

Teampoint review

PROS

Quick and easy to use Works for everybody meaning only one system is needed

CONS

Sometimes certain sections can be fiddly to work around

Maisie

Building Materials, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

TP Review

PROS

Very easy to understand and use, when training new staff they pick it up really quickly.

CONS

Can take a long time to load sometimes.

David

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Team point

PROS

Ease of use , very stable and easy for the engineers to understand

CONS

I happy with all aspects of teampoint

Shanice

Environmental Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Shanice's Opinion :)

Amazing. Very helpful.

PROS

Everything, very easy and simple to use.

CONS

There is nothing I do not like about Team point. Very effective way to get work done.

Alison

Utilities, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

2023 review

PROS

Easy to amend schedule and carry out invoicing which are my main roles in my company

CONS

Sometimes there are conflicts when other users are carrying out scheduling

rhiannon

Construction, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2023

Teampoint Reviews

PROS

Easy to use Organised simple layout multiple functions

CONS

Sometimes crashes multiple updates ability to modify

Adam

Facilities Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed November 2023

Teampoint Review Nov 2023

PROS

I use TP with good effect , it covers everything I need as buyer

CONS

N/A - I have no qualms with it if Im honest

Alice

Construction, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Defluo

Very good, easy to pick up on how to use and navigate it.

PROS

Easy to use, good layout.

CONS

Sometimes can be a bit slow.

Deidre

Utilities, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed November 2023

My thoughts

PROS

generally easy to use, a training package would be useful

CONS

format, would work better for me if names were along the top and days/dates down the side

Graham

Environmental Services, 11-50 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Teampoint- A Value for Money Database

PROS

It is easy to use and navigate. It represents a quality system at a very affordable price

CONS

Jury is still out on this. We have not found anything to the fore tgat we dont like. Yet!

Showing 1 - 19 of 19 Reviews