Difficult at the beginning if you have no knowledge, you'll often have to figure out on your own and spend hours learning something. And also it can be a bit pricey for some small companies.

The company I am with now uses AEM, and anytime I get frustrated with not understanding how to do something, I remind myself of the alternative.

Overall good app with lots of feature but the app is a bit pricey.

AEM makes it easy if you want to migrate from other platforms. Its cross channel content customization options are awesome and takes care the digital experience for all type of users is best.

The ability to rapidly create and maintain pages and the integration with Target makes for a great testing platform.

The latest version cloud version also seems a little unstable. Seems to have connectivity issues from time to time.

Helps to keep track of your web based marketing initiatives. Can be cumbersome and awesome.

Very costly and you need a ton of instruction to learn it; but, overall high participation by end-users.

From the viewpoint of the user, you do not have to crop images, that is done automatically for you which projects the image under the best light for a better imapact.

AEM supports multi-channel publishing & it easily integrates with Adobe Analytics & Adobe Campaigns.

Very user friendly and easy to catch on to. AND you can more easily use with other Adobe products.

It is so incredibly easy to use and really is a wonderful compliment to the Adobe suite of products.

Wonderful invention with so many useful features.

I like the simple GUI of this products it's easy to use and available on trial period. You can use it free of cost with limited function also.

Using AEM from 2 years and its pretty good CMS tool.customer service is really great and they are pretty quick and knowledgeable. I have also attended the adobe training which is also good to have.

In short Adobe Experience Manager allows me to properly organize all my digital assets into one specific location with an ability to view them accordingly.

Granting rights to write onto the form you output is difficult. It does not work with some iOS platforms.

I really like the way in which it helps me to drag and drop out files according to my wish within a single location.

AEM is not an easy program to install or to administer, not if you are going to go beyond an all-in-one server. The configurations are headache inducing, and the documentation isn't always current.

To set up an online business - this is one of the best tools which can be used since most businesses are now going online - I would highly recommend Adobe Experience Manager.

It's modular design, and it's ease of integration with both other Adobe products as well as other third party products makes it unique.

It is very easy to use by business persons. It also has good integration with other Adobe products.

Permissions take a lot of effort to lock down and authors could potentially do prod damage.

As with most products that pack a ton of functionality and features, AEM is not always the easiest CMS to work with.

This is a powerful use when once you get used to it is very efficient.

Though it is a bit expensive to low level businesses, it makes it the best web content management tool for big businesses.

I hope Adobe comes with a solution with minimizing the features and price to accommodate low level business.

Adobe customer support is good. Stuff like compaction , reindexing , purging can be more automated rather than running them frequently.

It's a bit intimidating  at first. There are a LOT of features and it can be hard to know where to start.

This professional software has so many useful key elements that help in the engagement of the mind and body in the best way.

Learning how to use the software can be incredibly frustrating.

I use it on day to day basis. I found nd it difficult to work on  system where it is not installed.

Adobe Experience Manager is one of the best content management system for building enterprise level websites.

A Sophisticated tool that is easy and quick to develop and addresses digital marketing needs, super easy to use for a marketer.

The level of customization and development capabilities are best in the business. We run everything on through AEM.

Most of it works most of the time. Some of it is quite useful.

Even for those calls that pertain to an established matter, the notification system is poor and you have no way to keep track of these calls separately. Also LEAP has no integrated calendar.

The platform is attractive and simple, extremely affordable when compared with other similar SAAS modalities.

We have been using Leap for over two years and have been very impressed with its features. It takes care of our needs in our law firm and is super easy to use.

Does not work easily for litigation or family law practice.

Customer Support is excellent from [SENSITIVE CONTENT. Very good support from other members of the team too.

Every technician I have every worked with, and I ask questions to them almost as often as if they were in my office sitting with me, has a comprehensive knowledge of the entire software.

Billing aspect is not very intuitive; also the subtle differences between British English and American English can get somewhat annoying.

Revising bills after pre-billing is difficult and not intuitive. Applying retainers at the time of billing and having the bill show the retainer applied to that bill does not work.

Billing & time keeping is great & synchs with iphone - love that. Being networked with my staff & being able to login from anywhere is great.

Customer service is great and the account managers are always available and knowledgeable.

When information was transferred from our previous TimeMatters software, it was garbage. Not usable and so incomplete it makes no sense.

I have tried to cancel my contract and they will only cancel my contract if I pay out the full 3 year contract renewal.

Leap is easy to use and navigate. I have had a wonderful experience and I would reommend it to anyone, especially to legal practitioners.

Little complicate to use , also had problem  with backup power mechanisms.

Company is awful to deal with and appear only concerned with money.

But it is COMPLETELY worth it. Having our entire firm run from LEAP and its Microsoft integrations has made the COVID work from home transition incredibly easy and, likely, at least semi-permanent.

Good experience and the product keeps improving over time. Support team is very responsive and knowledgeable.

Difficult to navigate, too messy and reconfigures other software programs on my computer. Have it, pay for it, don't use it,  customer service contact is virtually non-existent.

The access via any computer and my iphone to documents, calendar, etc is amazing compared to what we were using before. I love that chat support is available all day.

If there is ever a question, the support is outstanding. The chat is so easy to use, everyone is so professional, patient and friendly and know their stuff.

The fact that my billing has increased by 30% because the system facilitates capturing every service provided to the client makes the investment well worth the money.

A lot of issues importing our information from PCLaw to LEAP. And the billing has been a real struggle for us.

The ability to have the whole firm working in a matter simultaneously is great. The integrated billing options are extremely helpful.

I love the one software for all of needs of our firm. The software is easy to use.

Integration with Outlook and other Office software is very convenient (Microsoft Word is another story, but LEAP's integration is great).

No mention of system requirements. It looked like a good system.

Lack of customization options for invoices with direct payment.

It is excellent to keep all your documents in one place on each matter and if you are in court, the phone app is a must.

Oh, their help desk people are completely incompetent. When I asked to be forwarded to someone to cancel, he hung up on me.

We could not be without out it. It's very user friendly and the help guides are very useful too.

I love the time keeping and fillable forms. It helps me get everything done faster and maximize my billable time.

We have benefited both in productivity, risk management and increased revenues from better capturing time.

Leap has a very good document library which is why we initially selected leap. However, this is probably the best feature.

You see the problem! we learnt the hardway. There is no adequate reporting - so you want to find out how many files you have with a particular supplier/referrer.

Seamless integration, ease of use, data capture, style, management of files are all excellent.

Ease of use, simple access to all files loaded in system, ability to change file types based on matter.

Overall, this has been a good product and the support team has been very responsive.

Glitches occasionally, no direct phone number for customer service.

This is stuck in outlook and in the matter. So if i leave - and i have 100 files, thats 800 tasks that no one can access - they will have to troll through the file and set the tasks again.

I had seen some other reviews stating this, but I thought that wouldn't happen to me, after all the contract does state it is a 6 month money back guarantee. Unfortunately, I was wrong.

We have experienced poor funcionality and it is exceptionally rigid in its operating requirements.

It has been a very hard transition  - It is not for our type of law firm - billing is even more difficult and takes way more time than it should.

US Dollar

Adobe Experience Manager is a cloud-based content management solution designed to help businesses create websites, mobile applications and web forms. The artificial intelligence (AI)-enabled platform allows content creators to create, manage, and deliver marketing content to customers using machine learning algorithms. 


Marketing teams can utilize the natural language processing technology to automatically encapsulate text for small screens and design channel-neutral content to reuse it across multiple channels. Adobe Experience Manager enables content designers to create, modify or publish web pages using in-context WYSIWYG interface and drag-and-drop functionality. Additionally, administrators can use the template editor to create targeted email templates by adding predefined components including text and images.


Adobe Experience Manager comes with an application programming interface (API), which facilitates integration with various commerce and fulfillment platforms. Pricing is available on request and support is extended via documentation, community forums and help center.



LongDescription

File Management

Commenting/Notes

Analytics

Third-Party Integration

A/B Testing

User Management

Document Storage

Access Controls/Permissions

SEO Management

Customer Segmentation

Video Management

Electronic Signature

Approval Process Control

Document Capture

Asset Sharing

Collaboration Tools

Content Library

Full Text Search

Template Management

Content Publishing Options

Data Import/Export

Offline Access

Email Templates

Asset Library

Content Management

Form Builder

Email Marketing

Social Media Integration

Forms Management

Workflow Management

Email Management

Image Editing

Alerts/Notifications

Reporting & Statistics

Asset Categorization

Customizable Templates

Mobile App

WYSIWYG Editor

Multi-Language

Website Management

Metadata Management

Customizable Branding

Asset Lifecycle Management

Reporting/Analytics

Monitoring

Website Publishing Options

Drag & Drop

Third-Party Integrations

Task Management

Campaign Management

Document Management

Search/Filter

Design Management

Mobile Access

CMS Integration

File Transfer

File Conversion

Version Control

Configurable Workflow

Filtering

Video Support

Activity Dashboard

Image Library

Tagging

Watermarking

File Storage

Forms Creation & Design

Document Classification

Text Editing

Engagement Tracking

Secure Data Storage

Electronic Forms

Activity Tracking

Brand Management

Customizable Forms

Multi-Channel Distribution

Digital Asset Management

Data Capture and Transfer

Audit Trail

Information Governance

Compliance Management

Document Review

Archiving & Retention

Indexing

Real-Time Analytics

Multi-Channel Marketing

Lead Capture

Drip Campaigns

Responsive Web Design

Real Time Editing

Customizable Fields

Campaign Segmentation

Lead Generation

Contact Management

Lead Management

Web browser (OS agnostic)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

51-200

201-500

501-1000

1000+

Adobe Experience Manager

In Person

Live Online

Webinars

Documentation

Videos

LEAP is the legal practice productivity solution designed to help small to mid-sized law firms improve efficiency, productivity, and profitability. LEAP leverages best-in-class technology to help law firms with practice management, legal accounting, document assembly and management, and legal publishing all in one integrated solution. With key features like pre-configured matter types, email and calendar management, automated court forms, instant time recording, legal billing, and trust accounting, LEAP helps lawyers run successful law firms.

LEAP helps users save time and increase productivity. LEAP users get access to thousands of court forms that lawyers regularly use, in all areas of common law, at no additional cost. These forms can also be automatically populated with client and case information, helping you save time, stay compliant, and eliminate clerical and grammatical errors.

The LEAP Mobile App scans documents directly to your electronic file, instantly records time on calls made from your cell to a client, and even allows you to draft and file a motion. Everything done on the mobile app is instantly synced across all your devices and to the central electronic file in LEAP. With a single login across all devices, your law firm staff will have access to the latest matter data, client information and files, anywhere, anytime.

LEAP securely stores all of your data in the cloud. It is powered by Amazon Web Services and delivers a world-class solution with 99.99% uptime on all your devices. Adobe Acrobat Reader DC, Xero, Quickbooks Online, Microsoft 365, Zoom, and Microsoft Teams seamlessly integrate with LEAP giving you the power to work securely, streamline team collaboration, and continue using the systems already in your law firm.

Switching to LEAP is easy. The LEAP support team is here to support you every step of the way. Get personalized training and support face-to-face, or, on-demand with LEAP University. Your staff will also have access to thousands of articles in the LEAP Knowledge Base or speak to us on live chat. LEAP helps lawyers run successful law firms.

The LEAP legal practice productivity software solution and local support teams are available in the United States, Canada, Australia, United Kingdom and Ireland.

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