Google Docs vs Pimberly PIM

RATING:

4.7

(28161)

Google Docs has 28161 reviews and a rating of 4.71 / 5 stars vs Pimberly PIM which has 30 reviews and a rating of 4.43 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (30)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
June 10, 2024
June 11, 2024
Pros/Cons
  • Pros

  • We love the fact that we can create documents that we can share with other community partners and know that it is safe and confidential if needed.
  • I love using Docs and being ensured that my work is not going anywhere. Being able to pop in and pick up on projects from home, on my phone, tablet etc is super nice.
  • Cons

  • I am concern about security and data breaches. If your data will be leaked or someone else gets access to your document, it will be a disaster.
  • Sometimes I feel some other party may have access to your files, or restricted access can be breached especially when you see more scary news.
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  • Pros

  • They have promptly addressed any issues we’ve encountered and provided guidance on best practices, ensuring that we get the most out of the system.
  • While it is not the cheapest on the market, the functionality available is very competitive for the price point, and even ahead of some providers who charge more.
  • Cons

  • 4 years later, I am disappointed to say that they fell way short of that sold vision and roadmap, with development dates continually extended until they then finally removed deployment/live dates.
  • They time and time again set themselves up to fail, this is not just seen at account manager level, it has been witnessed by us at Director level - it starts at the top.
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Pricing Range
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$
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos