Additionally, when you need them, they're there. From the top of the organization down, this is a great group of people.

There are so many ways to cut social data in the tool, and features like word clouds and geography are fantastic visuals to share in reports.

This really is my only complaint about the platform, although this wasn't even an available feature when we first started using the platform.

I like the range of features and filters that Netbase offers in order for my agency to get the more medical focused data we need.

There is a real community feel where users of Netbase share use cases and help each other. Customer service is amazing even from the other side of the world.

I have seen grown my business with the best social analytics solution.

I loved the capabilities to easily navigate the platform without being a boolean pro. Their Audience 3D tool is also amazing for segmentation (but a bit costly).

Netbase also stopped offering data to Facebook pages due to privacy issues, which is unfortunate since a lot of patient discussion stems from Facebook support groups.

The amount of data they access is impressive, but more impressive is the level of service they provide to their clients.

The social listening can be iffy due to API restrictions. Sometimes posts are missed or delayed.

We are able to quickly build queries in Boolean or assisted format and quickly dive into conversation insights. The customer service is AMAZING.

NetBase's overall dedication and efforts towards improving the system, releasing regularly scheduled product release updates. Superior customer service and always so very knowledgeable.

Netbase is so easy to use, you can also choose whether or not you want to use Boolean which is great. They are constantly releasing new product features.

Most social listening tools are a query-based set up, so if you miss a keyword there's potential you might miss something.

A lot of the time, a topic can be 80% neutral, which makes analyzation difficult. Customer service - when you run out of hours, you can no longer get help, which is frustrating.

This past fall, I placed our agency's social intelligence solution under review. My criteria for selecting a product included historical data, features, functionality, budget, and support.

I've used many social listening tools, but NetBase has been by far one of the most intuitive and exemplary solutions.

Boolean format odd, difficult to use in window; Firehose loading slow; Instagram underdeveloped.

Not only is the tool laid out in a simple, easy to view template, and perfect for all our social listening needs, the reps are great with anything questions we have and always willing to help.

This tool is easy to use and has great UX. The offerings that it does have are nice.

Amazing NLP, Easy Query Writing, Data Accuracy, Great Customer Support.

I've found NetBase to be the perfect tool in order for me to be successful at social listening and analytics.

I highly recommend getting plenty of hours of customer service. It is more useful than you know.

Netbase is a great and flexible tool which enables quick and easy analysis to get a snapshot understanding of current topics, brands or themes and is easily accessible and user friendly.

Setup was very complicated on our side, they have difficulties to setup with simple CSV.

Now we can accurately tell in which products we are the cheapest and strongly invest in them, given the fact that conversions significantly increase at better prices.

We've been working with netRivals from the very beginning (2016) and we cannot say we have any complaints about its service and features.

Not ready yet to compare competitor's prices with/without freight charges. Not ready yet to compare competitor's prices after coupon redemption.

The interface is very user-friendly, there are plenty of useful features with new features being added on a regular basis, and the customer service is exceptionally phenomenal.

Easy to use, good overview of a product and its price history.

Integration was great and the ever evolving and expanding options on offer are excellent.

He has looked at how we use Netrivals and has suggested great ways to improve our workflow and get the most out of the software.

They are always looking for a way to help. They take our feedback seriously and continue to improve the product in a way that makes complete sense to the end users.

Useful to check all the price variation, the platform is easy to use.

Almost no learning curve. Productive tool from day 1.

Something very interesting is that you can define the rules that best suit your market and your profit margin.

I helped to implement netRivals in a European multinational company, at the beginning I did not know this service but I was impressed with the usefulness and simplicity of the implementation.

Good experience, customer service responds quite quickly as well.

We have always had a positive working relationship with Netrivals and they are always available and keen to help.

It helps you make better-informed pricing decisions that boost your sales and revenue.

It's one thing to have a great system in place, which Netrivals does very well. The key factor making this company great is the people that help us with our requests.

Overall I'm more than happy with every aspect and would highly recommend Netrivals to any business that wants a thorough view of the market through pricing analysis.

US Dollar

NetBase is a cloud-based social media analytics tool for small, midsize and large brands and marketing agencies. Primary features include social media monitoring, brand health monitoring, campaign performance measurement, dashboards and reports.


It monitors posts from social media and captures what people are saying about brands. It can understand sentiments behind written text through its Natural Language Processing (NLP) engine. This allows the system to reveal consumer information such as attitude, willingness to purchase and needs.


The built-in dashboard presents data in the form of charts, graphs and heatmaps. It also allows users to customize reports and deliver them to email accounts. NetBase LIVE PULSE helps users find the most shared images, spot emerging trends, engaging posts and influencers.


Support is offered via email and over the phone. Other help options include documentation, FAQ, video tutorials, webinars and knowledge articles.



LongDescription

Real Time Analytics

Engagement Tracking

Multi-Channel Marketing

Social Marketing

Multi-Channel Management

Mobile Alerts

Influencer Tracking

Customizable Reports

Customer Segmentation

Brand Tracking

Charting

Multi-Account Management

Sentiment Analysis

Campaign Tracking

Competitive Analysis

Configurable Alerts

Audience Targeting

Social Listening

Social Performance Management

ROI Tracking

Contact Management

Influencer Relationship Management

Social Media Monitoring

Multi-Channel Data Collection

Impact Measurement

Real Time Data

Performance Metrics

Multi-Channel Communication

Benchmarking

Social Media Integration

Real-Time Notifications

Behavior Analytics

Artwork Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Data Visualization

Reputation Management

Faceted Search/Filter

Demographic Data

Conversion Tracking

Response Management

Keyword Tracking

Dashboard

Press Monitoring

Customer Journey Mapping

Alerts/Escalation

Real Time Reporting

Customer Engagement

Reporting/Analytics

Influencer Discovery

Customer Profiles

Monitoring

Campaign Analytics

Trend Analysis

Social Promotion

Competitor Monitoring

Lead Attribution

Keyword Filtering

Campaign Management

@mentions

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

51-200

201-500

501-1000

1000+

Quid

In Person

Live Online

Webinars

Documentation

Videos

Netrivals is a cloud-based solution that helps eCommerce and retail sectors analyze competition prices, letting businesses optimize their product prices as per market trends. Key features include profitability analysis, forecasting, price monitoring, and reporting.

Netrivals’ dynamic pricing module allows businesses to evaluate and determine product prices based on a set of predefined rules and pricing strategies, saving a default profit margin on products. Users can utilize price monitoring and intelligence tools to gain visibility into price analysis results via figures, percentages, graphs, or color codes and detect patterns to improve sales/revenue. Additionally, the centralized dashboard lets users generate detailed reports and receive alerts on changes in competitive prices.

Netrivals comes with an application programming interface (API), which lets businesses integrate the platform with several third-party eCommerce platforms such as Magento, PrestaShop, Shopify, and more. Pricing is available on request and support is extended via phone and other online measures.



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