The ability to find information quickly- there is a very intuitive guide to pull state and federal laws and download into a chart format for what is applicable to your organization.

I have not come across anything in the system that I don't like. It is very thorough.

As stated above, we are a multi-state employer and we implemented HR Hero to help us keep up with the myriad of laws and regulations governing our workplaces.

I really like the state by state chart builder feature. As a multi-state employer this allows me to keep up with changing laws in the various states and ensure we are compliant. The webinars and training are invaluable to me and my team. Their up to date content on COVID-19 has helped us navigate the pandemic in this unprecedented time, too.

Policy templates and documents would be a helpful addition to the handbook builder, but overall we can generally find the information and news we need to provide guidance to our leaders and our HR team.

This easy to use product provides all HR pros, no matter the level, with the ability to research, document and deploy initiatives such as ethics training. Pros know it is important to provide relevant content. With HR Hero, you may choose the off the self or customizable methods.

Being able to establish due dates outside of 30 or 60 days would increase the flexibility of the tool.

It can be hard to locate content through general searching. You will need to read quite a bit to receive the data points you require.

The reporting capability, the ability to pull mandates by state, knowing there is one resource that captures all of these details.

I would like to see more topics listed under the state report builder.

HR Hero is like having an HR compliance guru in your pocket. It is a valuable resource, with comprehensive templates, articles and sample policies, all of which are customizable. The Handbook builder is intuitive and easy to use. We also subscribe to their Employment Law Letter for our state, and it is invaluable and a great tool to use to train supervisors!

I cannot think of anything! It is easy to use and has the information we need. I just love that it alerts us when a law has changed and our policy might need updating.

Credible, reliable, easy to use.

The State Law Chart Builder and FLSA Tools are invaluable. The quality of responses from Ask the Expert are completely credible and reliable. The customer service is excellent.

The training programs within the platform need to be updated. In fact, adding a library of on-line training to the portal would be a huge value.

I personally love working with HR Hero and find it a very helpful tool that our team uses on a daily basis.

We work with clients that have a variety of HR needs due to their size, industry, and location. HR Hero provides us with the resources we need to service our clients and ensure we are keeping them in compliance. I find the handbook and job description tools most useful and use them on a weekly basis.

Although rare, there are time that certain tools are down and do not load. I believe this is usually due to updates being made on the backend and in these instances customer service is usually very helpful in providing a resolution and/or confirming when the issue will be resolved.

Really wonderful service that allows on demand access to all policies for our employees.

Managing state compliance and policy updates is made very simple by the system and allows us to have confidence that our policies are up to date.

I would love to be able to log prior versions of policies in the system for audit purposes but the easy work around is to download a dated version after every update.

It has been easy to use and refer to.

This is a very helpful tool for myself and the managers to use. It allows me to stay up to date with the federal labor laws in the three states we operate in, use the handbook builder, research employee issues, and deliver great trainings to our teams.

I wish there was a more cost effective way to use the handbook builder for multiple sates.

Overall is a great initial research tool for State and Federal Law comparison and provides some preliminary information on specific general topics but for in-depth Compliance research and updated Workplace Poster research we need to go to the State and Federal sources.

The ease of creating charts to compare/look up State and Federal Employment Laws by subject is super user friendly. The charts are easy to understand and I like that it shows the legal code as reference for additional research into the specific law.

The topic specific tool does not contain the more in-depth information that is part of my day-to-day research. Sometimes I am required from a Compliance standpoint to delve into the inner workings of a situation and must go to the State and Federal source for information on uncommon scenarios. This program does not go in-depth enough and the state workplace poster links were outdated really quickly.

A quality product that is very instrumental in human resources' succeess.

The many features offered are instrumental in providing invaluable information relevant to the human resources professional.

Please add more market information on more jobs/positions in healthcare.

I like that I can look up various state legislation information and also some good best practice information on various topics within HR, all in one platform. I like that the info I find can be trustworthy vs doing a blind google search.

The search functionality is not as robust - maybe I am missing something but I feel the filters are too granular? Or perhaps I just need another training but... when I am looking for things on the fly, it isn't as intuitive and I end up combing through more info than I need.

Very positive. I am a long time client.

I like how easy it is to access the information when you need it including the training materials and the state by state laws.

Wish the Training Today had a chat function for service.

I love using HR Hero for day to day resources such as templates, best practices and state compliance. It is so useful for comparing industry standards, business language and etiquette. HR Hero provides accurate and current business resources for the everyday laymen and professional.

I love the handbook builder product; it is valuable for employers who don't have a legal department or resource. The builder is essential for providing an outline and guidance for small employers to provide a great roadmap to manage employee's expectations in the workplace.

The search feature would be great if it would search in a tiered format.

i like the break down of the state information

the job description system and I wish there was more COVID state specific guidance

Love that I have everything I need in one place. Been with BLR for several years now.

I truly appreciate that we were able to create a database that we can utilize to store employee information. We were also able specifically research for information in one-state since our employees are only based out of one state.

Honestly, I have not found anything that we do not like about HR hero. Sometimes it can be finicky with finding some information I need, but with a little research, I always locate what I need.

I still feel that this purchase was an excellent choice and can be used by the majority of our team on a regular basis..

This is a one stop shop for HR Materials that are recent and relevant. It is saving me time and money (indirectly) by being able to access materials I need to run my business.

It wasn't as easy to use the Employee Handbook template as I thought it would be because we had already captured some information. I had expected something a bit more user friendly with the transfer of data to and from this feature. The formatting was helpful, but to engage the team in content review, the back and forth with this feature was actually a bit time consuming. It also took a few tries for the team members to get access to the tools. I believe we are still working on one addition.

HR Hero keeps me abreast of all current HR-related issues and provides helpful feedback.

I'm satisfied with this product. I wish there was more training and development software and the job description tool provided more options.

I reference the materials mainly for employment compliance matters as an HR consultant to many clients.

The hotline to ask questions. The training materials is a great feature.

There is a time lag when scrolling to different topics in the training tabl

Safety records, communication to the team, multi location.

Information at the fingertips and generating user records.

Most setup resource links are in prior revision and explanation details important for setting up the system are missing. This requires the phone calls and implementation teams to be more closely involved.

The content is well rounded and answers questions in a straight forward manner.

When clicking on link to an article, it brings me to a sign in page. When I sign it, it does not send me to the article I wanted. I have to go find it again.

Terrific!

I use for state and federal laws for small businesses. Great information and very detailed so I can share with CEO CFO or HR partners.

Not sure. I haven't been able to take advantage of all that the platform offers.

Handbook, job descriptions, salary data

Integration was easy- need to use the product more.

Policies and Procedures examples would be helpful.

very happy

Great for mutli states. I love that when i am pulling a topic for multi state compliance i can run it on a excel chart for easy sharing.

there is not least. i like all of the features

How easy it is to use the state law builder. Saves a lot of time in research.

Sometimes I feel it can be difficult to find sample policies or other items when doing a overall search.