great product which gives the team the adequate data that we need to keep our site safe

easy interface easy to find contractors and review who should or shouldn't be on site

i dont find it difficult at all to use and manage , no issues from me or the team

The benefits of Verature have been brilliant, we have a one stop central Contractor Management system that is adaptable to meet our needs. Support is excellent and implementation of the system has been straightforward.

The system is easy to navigate around making it easy to use for the multiple levels of user IT knowledge in our business. We like that it is cloud based so it can be used on mobile phones. The customer support is excellent, response to queries is very quick and most issues are resolved first time. The administration of the system is straightforward so its easy to add users. The system is flexible which we like, we have had various modifications made to it to meet our needs.

There is very little to dislike, however I would like more reporting options in the standard reports that are in the system. Nothing negative to say at all really.

It's easy to use and a clear/concise system. It helps us to monitor contractors on site as well as upcoming bookings insuring that we have the relevant documentation to allow safe working. As well as automated reminder emails for when insurance is coming up for renewal which our contractors love.

The Verature system does sometimes update and an area may change it's appearance but we are not always notified of these upcoming changes.

I am not sure how it works for other departments but for catering it doesnt really help us. I understand why it needs to be in place for safety reasons etc, but it stops us getting things fixed with clients dont upload their documents quick enough.

For me there isn't any, i understand why we have to have it in place and i guess for knowing who is on site at all times is handy.

That if a company has already been on site, we still get them to add the RAMS before they can visit and we have had to pay out call out charges when they get turned away at the front desk for now uploading the RAMs in time. As i work in hospitality, if our Freezer goes down, we dont have time time to wait for an administrator to upload all the details and then approve it our end, the company could be with us within minutes. there should be a way if the person has already been on site, they can turn up and sign in and all the documents can just be uploaded there and then.

over all this has been a really helpful tool for the safe working of contractors across the site, its email notfication systems is great

the Permit system is great clear and works well on a laptop or tablet based device

lack of ability to provide feed back or portal to request changes

Very good. Very easy to implement with the Target Team, a very responsive support team and a very intuitive and user friendly system. With minimal training, a person can find their way around the system fairly easily.

The support from the Target team is readily available and able to make the requested adaptations at relatively short notice, and promptly, where possible. If not immediately able to implement suggested changes, options are provided for development of the software. I like how adaptable the system is to our needs.

The permissions for users - i would prefer it if specific permission groups were built, with people moved into those groups, instead of individual permissions applied to specific users. It still works well, but would be easier to put similar types of people into similar permission groups, if it was the other way around.

Very good service

Easy to navigate around the system and the expiry dates relating to insurance, questionnaires and return of data is excellent. Very easy to show your peers where we are year to date.

Cost, quite expensive particularly if you want any add ons

Very good

The system is fairly easy to use from the start.The dashboards are well laid out and information under each subject easy to access.

Each contractor area, when going back from some info gathering, means you have to keep scrolling down to the bottom of the page through the workers to get to the info. If you have a large number of workers there’s sometimes a lot of scrolling.

Has good sections but needs improving to be a good project tool

The above is not user friendly or compliant

The above as is not suitable for managing projects

Hugely beneficial tool which is reliable and lows me to achieve what I need to.

Being able to access my dashboard 24/7 wherever I am in the world. Allows me to manage my workload and easily monitor progress.

Nothing substantial so far. The software is intuitive and always evolving.

Overall experience is highly satisfying. It's so easy to use, all staff are happy adopters.

Intuitive user friendly platform and ongoing customer service

i really cannot fault the product, nor the service

Great people to work with and fantastic passion to deliver your vision.

Can be developed and adjusted to end users individual requirements

Very hard to say what you least disliked when you selected the product but perhaps to many options to think about when first looking at what your business requirements are.

We are now much more aware of who is on site, where they are working and who is responsible for them.

When the system works, it works really well. If people have arranged their visit they can arrive and sign in quickly and easily. It's easy to make bookings and add new contacts. The process of doing most things on Verature is quite logical.

The issues we have are more to do with our personnel rather than the software but it is tricky always having to arrange everything in advance (obviously I appreciate that is part of the nature of compliance!).

On the whole it has made contractor management much easier and transparent on Campus which is great.

Easy to use, great for tracking and also for supporting other colleagues too. Great for recording safety information for each project too.

The main thing I believe should be improved is being able to add multiple companies/individuals on one booking. We have many instances where we have an individual working as a sub-contractor on one booking and the main contractor on another project booking resulting in duplication of individuals on the system which is not ideal.

Good

Easy to Navigate around the pages and understand the information presented.

As a team we continue to modify the system to allow ease of use for staff

Overall good, customers support is great so any issues get fixed quickly. Does what we need from it

we can create different projects for all of our events and easily track our contractors progress

we have teething issues with documents not being uploaded, refresh links not sending. Some of our contractors don't think it is very user friendly

Overall verature is a good system to use, and provides a good service sending auto emails to contractors

The software is easy to use and can be tweaked to suit business needs

If there could be an app version of the software to provide easy access

We are more streamlined now due to being able to send out inductions and requires before there arrival

Ease of use when inducting with the table allow more portability

There isn't a dedicated back button. after you have viewed a persons details you go back it looses the filters you had applied

Massive improvement in our contractor control. No contractors can now access or work on site without completing an induction, and without the company submitting RAMS, ELI, PLI and H&S documentation.

Very easy to use cloud based system. Gives great visibility of contractors on site, and we also use for issuing permits for high hazard activities

not the cheapest on the market, but does perform well

Verature is relatively user friendly and intuitive

The software runs quite slowly and often needs manual refreshing

Easy to use, clearly set out.... Contractors can be notified remotely

Would be good to add multiple contractors to one booking (for a project for instance)

great loved the software since its introduction

The system / software is : User friendly The system / software is :Quick The system / software is :Over views The system / software is :Auditing

I cant think of any issues to be negative on the software or dashboard its all really good.

Simple, user friendly, makes business life easier

Easy to use even for beginners without any prior knowledge

Some features are not obvious from a get go

keep track off bookings. Very straightforward and easy to use. Allows you to manage who is onsite for health and safety reasons. simple and effective

I don't like that for FX Plus users it automatically goes onto Falmouth Campus rather than Penryn campus and it was be slower than usual.

It's a positive experience, helping to control all of our exhibitor and contractor health and safety documents.

The software is easy to use and user friendly. It has plenty of features to help keep you in the loop, i.e through tracking statuses. Verature has helpful search features and it's a great hub for keeping documents safely in one place.

That there isn't a huge amount of freedom to change some of the features once they are set.