Wonderful, we love that Centerpoint is constantly trying to improve and that they have goals and are putting in the work to meet those goals.

Prior to Centerpoint we were using several different software's along with several paper systems. Centerpoint made it possible to replace our paper folders and keep our files organized online. We're also able to keep better track of our leads and ongoing jobs. The team at Centerpoint has also been so friendly and helpful. [sensitive content hidden] is always very quick to respond to our questions/issues. [sensitive content hidden] is a great listener and trainer and works hard to personalize our training and software to match our specific needs.

It was difficult to understand everything that CenterPoint was capable of at first. We wanted to use Centerpoint to its fullest potential, but we were unsure how to do that. I think a written example of an in-depth workflow would have been helpful. (Including how to "pass" an opportunity back and forth between different team members during the sales portion.)

Great people - always have a response to an issue I can not complain really

Customer service to help implement the product- and the transition between reports to work orders - all good stuff

Having to learn a new system coming from FCS and Jobba everyone dreaded the 3rd change

Field tech use and data transfer from the field.

Not designed for office use for field dispatch. Maybe would be OK if you have one man / crew going to one job each day.

When we started doing roof service at SHC, I had to make my photo heavy roof condition reports in a word processing program. This resulted in large file sizes that even after compression, would take multiple emails to send to a customer. Not only does Centerpoint save me countless hours in inspection time and report generation, our customers can now access the report 24/7 through the portal.

We used a couple of other programs before settling on Centerpoint Connect. None of the other programs can even compare with the capabilities, customer service, and continuous improvements of Centerpoint.

There isn't much I don't like about Centerpoint. The team at Centerpoint is constantly improving the program. Most of the issues I have had have been corrected or made better over the last couple years.

Great product that is still growing in usage and great staff.

Easyt to use for the pwer of program. THe staff at Centerpoint.

Ties to ownership by another roofing contractor.