eCMS vs COINS

RATING:

4.7

(41)

eCMS has 41 reviews and a rating of 4.68 / 5 stars vs COINS which has 39 reviews and a rating of 4.38 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (41)
4.4 (39)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
November 21, 2023
November 29, 2023
Pros/Cons
  • Pros

  • Having the ability to customize reports and letters, as well as track data and due dates, is so beneficial. The CGC staff is certainly worth commenting on.
  • ECMS is updating the software constantly to provide the customer with the best product. The menu options are very organized, giving you the ability to navigate quickly and efficiently.
  • Cons

  • I dislike the length of time it takes to get to a complete resolution on issues that are found in the software.
  • The system need a custom installation and very difficult to try to understand.
Read all user reviews
  • Pros

  • Also, the support team is VERY good. Usually very quick and to the point helpful answers.
  • COINS had a thorough understanding of the construction industry and the product reflects it. COINS has excellent technical support - tickets logged are resolved quickly.
  • Cons

  • I also do not believe that we should have to pay to have a report made or modified, that we are paying the bi-annual license fees and have already paid for the program itself.
  • Specifically for our company it has been hard to manage.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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6 Recommendations
1 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos