All Jamf Now Reviews
1-25 of 48 Reviews
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Chris
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
Great for Small Business Device Management
I am incredibly happy with this system. I have met the developers, sales people, and other technical support teams while at the JAMF User Conference 2018 in Minneapolis before, and they are just a fantastic, honest, and high quality company. Their products are stable, reliable, and top notch.
PROSI love that this software allows you to manage so many aspects of Apple devices. I have been a Jamf Pro admin for years, and when they offered Jamf Now for free for three devices, I was on board immediately. It allows you to set security policies from denying the use of a camera if you are in a sensitive area, to can a personal iCloud account be used on a business device. Setting WiFi profiles is easy, and enrolling the device is simple. This is a great solution for small business, churches, and even families that want to have a higher level of control of their devices than just Apple stock services.
CONSAfter using the full capabilities of a full Jamf Pro system, there are many features that I would like to see integrated into their Now product. Jamf Now is not intended to be as complex and Jamf Pro is, but there a couple of things such as the ability to setup a WiFi profile to support connecting to an enterprise network. Right now you can only setup a PSK network. Not a big deal, but something that would be nice without having to upgrade you plan.
Reason for choosing Jamf Now
Long term experience and expectations of a high quality product which they deliver.
Reasons for switching to Jamf Now
Both Jamf's reputation, experience using them, and the want to have a hosted system that where policies were not limited to being changed when the device was on my own personal network. They only charge $2 per device per month after your first three free.
Helen
Mental Health Care, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2019
Jamf Now is a dream!
Jamf Now walks you through connecting your Apple Business account with the Jamf Now MDM server. Since this is set up, we can unbox, unwrap, and power on a device that auto-enrolls into the Jamf Now MDM server. There’s no need to plug in and apply settings through Apple Configurator and risk users trying to delete installed profiles. Also- setting up the blueprints for your different devices and levels of access is so simple. It takes seconds to apply updated settings to a device.
CONSI’ve had issues using the activation bypass code working correctly on a few devices. Not a huge deal, but annoying at the time. And locking of iPads once someone has turned it off and it’s in lock mode.
Reason for choosing Jamf Now
The simple UI and device set-up. The other systems were more complicated and time consuming. Jamf Now is more affordable price point as well.
Michelle
Construction, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed March 2024
Used to be really good now you cant get thought for support they dont keep up with microsoft updates
It started great. Now it's beyond terrible. They have junior untrained people working at Jamf Now. And that is if you can even get ahold of them. If you do chances are they cannot help and will need to create a ticket which can take days to get an email from someone if they contact you at all..... It has become a joke.
PROSI liked that the platform was pretty easy to use. However, the biggest reason I went with them is that they always answered the phone and a tech would help.
CONSThe customer support no longer exists with Jamf Now. They do not answer the phone and have split up their team so you need to call Jamf pro which is where they sent anyone with knowledge. When they answer they will not help you since they are not with Jamf now. so basically you are on your own.....
Jared
Airlines/Aviation, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Just Buy It
My company had little management over 25 iPads. When I was hired as the iPad Admin, I knew that we had to do something to manage the devices and also protect our assets. After comparing several products jamf came out on top. It is easy to use, easy to manage and budget friendly. If you are looking for a solution look no further.
PROSEase of use cost design overall look and feel hands free deployment
CONSAt the lower tier we are currently enrolled in there aren't many diagnostic options.
Reason for choosing Jamf Now
My company had little management over 25 iPads. When I was hired as the iPad Admin, I knew that we had to do something to manage the devices and also protect our assets. After comparing several products jamf came out on top. It is easy to use, easy to manage and budget friendly. If you are looking for a solution look no further.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
When you want the job to get done - use JamfPro
When you are going more deeply into scripting, there is almost nothing that cannot being done in macOS
PROSI like the way Jamf Pro is connected to a strong community: When you do have an issue or want to get something special being done and you do not know exactly how, Jamf nation is the place to go. Many very helpful and competent Jamf Admins are gathered there and they always know hot to get things done.
CONSsometimes it is a little click - choose - click - choose - click and so on...
Reason for choosing Jamf Now
It is the market leader.
Rick
Verified reviewer
Construction, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Easy and simple way to manage Apple devices in the workplace
I can’t rate Jamf Now highly enough; it’s been the perfect solution for our small business to make deploying new devices easy and maintaining a robust management system for our clients.
PROSJamf Now made implementing Apple products into our small business really easy and very simple to manage for us, meaning that we don’t have to worry about spending ages setting up new computers when they arrive and can focus on the things that make the business successful. Jamf Now is really intuitive and user-friendly and everything from setting up email accounts, WiFi networks and user privileges can be done before the device even arrives at the office (or to a remote worker if delivered directly to them). Our staff can just turn on their device and it’s all set up & ready to go!
CONSI honestly can’t think of any cons for Jamf Now; I can’t rate this service highly enough!
Reason for choosing Jamf Now
Jamf Now was shown to me the business team in my local Apple store and I fell in love with it instantly!
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
I Love Jamf Now
We finally could kill our outdated Google spreadsheet once we deployed Jamf Now, and for that I am eternally grateful. We also had a couple of thefts in the months following deployment and were able to remotely wipe the machines.
PROSJamf is the industry leader for enterprise Mac management, and it's clear why. Deployment is simple and quick, and it does everything you would expect from a basic asset management application for (typically) much less than competitors. It's no Jamf Pro, but that's okay from a non-flagship product.
CONSIt is pretty simple as far as features go, and I would love it to inherit even just a little more from Jamf Pro.
Reason for choosing Jamf Now
Familiarity, cost, ease of use.
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Awsome product for small to mid-size companies
Overall, I liked the whole package. moreover having the ability to use "Single App Mode" enables us to limit access to specific devices which is an excellent experience for users.
PROSThe best part about the product is having an overview of all Assets, then being able to push OS Updates in a glance of time.
CONSsome functions are a little limited which will be more potent by combining with jam Pro.
Joevanne
Verified reviewer
Consumer Goods
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
Great product overall
Jamf is very cost effective and extremely easy to roll out. Deployment of solution only took us half a day. The product has been a life saver and given us control over our Mac environment.
CONSThere have absolutely no issues with Jamf. I have used the solution at several different organizations and the product has been seamless to implement and issue free.
Brian
Verified reviewer
Education Management
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2017
Moved from Airwatch and have been very happy JAMF.
JAMF offers a great platform. It is easy to maneuver with little difficulty and train other staff as needed.
CONSIt can be costly, depending on the number of devices but willing to sacrifice cost for enhanced features, service and support.
Anonymous
201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed March 2021
Really poor software and service
Jamf barely supports this software and it shows. This software's features are
PROSThe interface is clean, was easy to setup, good email notifications about certificates needing to be rotated.
CONSWe didn't expect this software to provide a lot of functionality and chose it because it was cheaper than more full featured products (including Jamf's Pro product), but this solution could not even do the bare minimum we purchased it for. It constantly failed to automatically enroll computers though we have confirmation from Apple they were being properly sent by ABM. Computers weren't checking in. Their software was installing corrupt profiles on our computers that weren't removable. Their customer support always provided "wiping the computers" as the best solution to any real issues, which is unreasonable to ask.
David
Education Management, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed March 2021
Very disappointing, and much less than it claims to be.
I've been working in IT pretty much my whole adult life, and Jamf Now reminds me of the kind of unreliable software that was common decades ago. It is not stable or reliable, and Jamf Now is almost no help when we have a problem. Changing our MDM is going to be a hassle, but we're preparing for the process right now.
PROSWhen Jamf Now works, it is adequate. We can deploy our basic software to our devices most of the time, and once deployed, they usually update correctly. And in theory, Jamf Now has the features that we are looking for.
CONSJamf Now feels like mediocre software from 25 years ago, but with better graphics. It is unreliable, badly documented, and has very poor customer support. Many of the features we would like to use, like customizing the software for each student and adding particular apps to small groups, simply don't work. The number of hours that we have wasted trying to get Jamf Now to work properly is shocking. The best way we've found to solve problems has been to find other customers who have had the same problem and have found a solution - Jamf Now staff has not been much help.
Miguel
Marketing and Advertising, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Jamf Now is a great tool to manage mobile devices fro Small companies and schools
As a management tool for our devices, JamfNow has done a great job and we have been able to keep track of our inventory and keep them updated.
PROSWe liked how we can control, manage and update software in our devices, this way we could keep everything updated and secure.
CONSThere are some limitations that we have been having with Jamf Now that are available in its upgraded version of JamfPro, we think they could add more features.
Joshua
Biotechnology, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
FUNCTIONALITY
4
Reviewed March 2019
A Small Business Dream
JamfNow has a intuitive, easy to navigate interface. It is relatively easy to find the functions I need, and it was easy to find resources online for things I couldn't figure out on my own. Our business has the need to manage multiple iPads, which are used in the field. JamfNow gives us the security we need with company assets on potentially stolen property. As far as I am aware it is the best software available for mobile device management becuase it is specifically designed to communicate with the core Apple operating system.
CONSAbsolute pain in the neck to set up. Quite a few calls into Apple Enterprise support, and the first iPad I tried to add to MDM got locked and had to be taken to the local Apple shop to be reset. However, once you set up the backend, adding new devices is easy. I was able to walk someone through the steps of adding an iPad to our company JamfNow over the phone.
Jorge
Plastics, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2021
The MDM you are looking for
I am very happy with Jamf Now as our Mobile Device Management platform.
PROSThe thing that I like the most about Jamf Now is that it is very quick to make everyday changes, has a very simple and intuitive interface that isn't too busy, and it just works very well for a company of our size (medium sized).
CONSSometimes app installations may become stalled, but you can easily check out which devices are having any problems and you may re-install the app once more to address the issue.
Jan
Non-Profit Organization Management, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
OCCK's Review
I would highly recommend this product for use with mobile devices. I am not an IT person and have been able to use it with little help and it is nice to know help is only a phone call or chat away.
PROSI like that once a blueprint is developed I can tweak it and apply it to devices and randomly push out apps to certain devices very easily.
CONSUnfortunately I had trouble with my apple push notification and ended up having to start all over so I am still in the process of restoring over 100 devices.
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Outstanding, Understandable MDM
As an IT provider, I manage dozens of Apple device deployments. Jamf Now allows complete oversight of all devices in the organization from a single browser window.
PROSOutstanding tools to deploy Apple devices securely within your organization. The platform is highly reliable and easy to understand; powerful enough for IT while understandable to the C-suite.
CONSInability to seamlessly upgrade to their more advanced product, Jamf Pro. But I know they're working hard to find a solution...!
Neil
Insurance, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
There is no step three!
As the company has grown there was a need to manage the deployment centrally and Jamf Now has allowed this to happen at low cost to the business. Fortunately their team have been the biggest asset, on hand to answer any questions that we've had and it's allowed us to stay on stop without needing dedicated resource.
PROSSimple and easy to use. As the company has grown there was a need to manage the deployment centrally and Jamf Now has allowed this to happen at low cost to the business. Fortunately their team have been the biggest asset, on hand to answer any questions that we've had and it's allowed us to stay on stop without needing dedicated resource.
CONSIt's perfect! Whenever there have been limitations, there was always support on hand to help!
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2017
Been using Jamf|Now for more than a year (~75 devices)
Automated security policy enforcement. Applications management via the VPP. Basic inventorying.
PROSHighlights: Clean UI, easy to use, good price, and great customer support. Employees also like it because it doesn't feel too "big brother" compared to other products. Also, client software is necessary to install or run.
CONSMissing some important (to us) features, but they're working on them. Our wishes include better notifications, a generic notes field, and the ability to configure the conditions under which a device is flagged as needing attention.
Nick
Construction, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Satisfied with Jamf
Completely satisfied and will continue to use. I've actually attracted another friend into using the software with their company.
PROSI like that I can keep all of my field units in check and can push apps to them when needed. I can also see when the unit was last checked in, I can change passwords/unlock devices. Also, I can disable the unit if need be.
CONSI think the yearly updating of the tokens. I wish it was a little more user friendly seeing as though I am not an IT person and someone who has to re-figure out how to do it every year. I wish it could be as easy as pushing a button saying, "nothing has changed from the previous year."
Reason for choosing Jamf Now
N/A
Jessica
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2022
Pretty good I’d say
I like that it had a ton of options and flexibility for restrictions etc.
CONSIf you use this with apple business manager the managed apple ID’s are a pain because even though Jamf let’s people download apps if you allow it, apple overrides that. Also, there’s a lot of times that Jamf is being slow and doesn’t sync right away. Wish you could track phones without putting them In lost mode.
Anonymous
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Best way to deploy VPP tokens during your lunch hour
I use JamfNOW for a Bushel of side clients that need to deploy VPP Token apps on iOS. This is a great low cost solution for small business.
CONSlinking Users appleID's for Token distribution is not as clean as I would like it but I can't really complain.
John
Construction, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Great MDM for the not so techie Admin
I had nothing but a positive experience with Jamf.
PROSIt was really easy to setup and manage 60+ devices having no prior knowledge.
CONSI've been using Jamf for over two years now and I haven't had any issues.
James
Retail, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Excellent way to manage multiple Apple devices
Jamf Now was the easy choice for our iOS MDM program and once I got the Apple Business Program set up and connected to Jamf Now, it was supper easy. I am in it every week now making additions and tweaks to my blueprints to help our end users. The fact that it can lock down so many of the areas that were security concerns for us was HUGE! I only have three apps loaded on each device, nobody will be streaming any music, checking any videos or social media or anythign else. They can access the files and apps I give them access to and that's it. Highly recommend working with Jamf Now!
PROSThis software is so user friendly once you figure out how to use it. I went form exploring MDM for Apple iOS devices to deploying over 30 iPads in two months.
CONSThere is a bit of a learning curve when you first start but their excellent support helps keep you on the straight and narrow. It is intimidating just thinking about how you could possibly mess up an expensive device but their FAQs and setup videos are indispensable.
Reason for choosing Jamf Now
Jamf comes highly recommended by friends that already use MDM and being a bit of an Apple geek, I have seen them online and in publications I read/follow frequently. After looking deeper at their offerings it was an easy choice.
Logan
Real Estate, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Makes life so much easier
Very good. So easy to implement and it has always worked. I would recommend this software to anyone who needs to manage apple devices for a low cost
PROSVery easy to use and implement. Keeps track of all of our mac products with ease. I can lock and wipe devices remotely if they are stolen. So easy to install and set up security features. We used mac os server before for device management but this is so much easy to manage. We don't have to worry about it going down. If the internet is up, everyone can work on their device.
CONSI wish we could change passwords for individual accounts on devices but I realize this is hard with just as simple device manager. Also I wouldn't have to change the password for the admin account on devices every 3 months (company requirement) by logging into the device. I would love just to do this through my jamf account.