All Materio Reviews

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Haley

Design, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed January 2023

Loving Materio - just a few minor improvements needed!

Your customer service is exceptional! Thank you! We understand the need to not have a phone number but often feel the ability to quickly explain things is lacking. Since its a new software, we sometime just want to pick up the phone and explain it rather than type and hope you get it. We think you guys are doing an awesome job and need to find a way to get your name out there more!! None of my designer friends know about you guys, but would LOVE you! Here to help however we can - we are big fans!

PROS

It is obvious your team knows the industry and has studied it significantly - kudos to you guys! You have met a serious need in the design world. I can't speak for construction, but as far as the interior design world is concerned, you have met our needs and we will forever be clients of yours. It is visual and intuitive. We understand you are new and will constantly be improving but what we appreciate most is the ability to communicate with your team and the QUICK updates you often integrate based on feedback. The design world has always needed a software that can do it all, all the while being easy enough to understand for clients and for people that are visually driven.

CONS

After months of use, I still don't understand the estimates vs live projects feature and not sure if/when that would help us. We adopted Materio about halfway through a project - a project that has a very large budget and isn't so attuned to going over or under, just as long as it is justified. I don't need change orders so to speak - just a way to give a "estimated" budget but then if the client chooses a sofa that is $30k more than expected, then it's not a change order, but just a decision and he sees that reflected in the total. I lost sleep once we "invited" our client to see everything because I felt like we couldn't see his settings or fully understand what he saw. We want an easy way to send him furniture options but doesn't need to be notified if he chooses something higher than he initially planned for. He'll be able to see that when he chooses option A or B.Example: Our client expects to spend 2.1 with us for his project. (That is zero construction, just design) (Some of that is time billing, some is furniture, bath hardware, art, etc) He may spend 1.8 with us in the end. A few thousand to him here and there doesn't matter so we want to show him: here is your budget and here is what you have paid us to date and here is what is left. ALL ON ONE PAGE - He has made the comment, he wants to log in quickly and see what kind of liquid cash he needs on hand for the coming months so a "remaining balance" so to speak would help.

Reasons for switching to Materio

Our main accountant has not switched (he still uses IVY) because when I mentioned Materio, he didn't know of you guys. He would love you Materio much more, he just needs to be aware of you. We hate IVY and have been looking for a new product for years and you have met our needs. We have basically been trying you guys out before telling our friends/colleagues/accountant and we definitely will tell them. You guys have been awesome!

Vendor Response

Haley, thank you for the thorough and thoughtful review! We are honored to have you as "clients for life" and hope that we continue to earn that job each day. Thank you for the use case around your client — I will have the research team reach out to schedule a call to learn more. Also, we are working to implement video comms with our support team in hopes that this will be even better than the phone. Thank you again for the honest review.

Replied January 2023

Edwina

Furniture, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Fantastic software for designers.

The support is Amazing!!! It all just makes sense and is a huge help in every way!

PROS

The organizational features and that it links to Quickbooks! It is life-changing!

CONS

The time tracking option is not on the mobile app

Reason for choosing Materio

For the floorplan feature and Quickbooks.

Reasons for switching to Materio

For the features it offers and that it works with Quickbooks.

Vendor Response

Thanks for the kind review, Edwina! I'm so glad you're open to recommending Materio. We have time tracking in the mobile app on our roadmap - I will be sure to escalate this feature request to the product team!

Replied February 2024

Miah

Design, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

Simple to use for interior designers

As an interior designer, staying organized with a million decisions that need to be made is difficult. The organization within Materio has made it easier to get decisions approved and keep the project moving. Working with a residential construction team, it has been difficult to get them on board with using Materio, when they've always worked with pencil and paper. I think the features are there, and Materio is awesome at constantly improving, but the whole team needs to be on board with learning and utilizing the software for it to be optimally efficient.

PROS

I like the organization of the scope page and selections page. The checklist when you start a new project is great. I like being able to organize all files and details within each line item. Clients like seeing the scope page with the budget detailed out. The product clipper is great and easy to use. Clients like having a say with the suggestion feature, and being able to comment on individual selections.

CONS

I don't love the "open, awaiting approval, confirmed" tabs. This causes confusion for the cilent, when they are expecting to be able to see an item for approval, but I have to send the item and notify them via email each time an item is ready. I think a simpler solution would be to individually turn visibility on each selection on/off, off when you are still working on the item, and on when it's ready for the client to view.

Vendor Response

Miah, thank you so much for taking the time to write a clear and thoughtful review! We really appreciate it. Regarding the selection workflow suggestions, we'd love to talk about that over a research call and will reach out directly. Thanks again!

Replied January 2023

Kayla

Design, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

c2s Materio Review

We've loved using Materio & couldn't do our day to day work without it! Thankful for their customer service as well - anything that we've asked as far as development goes, they're on it and within days. Highly recommend this product to any designer or contractor in the biz!

PROS

We find that Materio is a crucial piece of our puzzle. Being a small company that's continuously on the go, it's important for us to stay updated & mobile throughout the day. Materio also provides us with a great end-user experience for our clients: a one-stop shop for everything they need from a bid, to designs, all the way through completion.

CONS

We feel as though Materio has many of the features that we'd need. However, we know that they're working hard to build out their budget/management tools, change order features, etc in order to stay up with the ever changing construction industry.

Vendor Response

Thanks for taking the time to review us, Kayla. We are thrilled to be part of your team's puzzle for so long now! As you know, our team is always here to listen and are working on those adjustments and product optimizations daily!

Replied January 2023

Caleb

Construction, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Great Platform

Great! Materio is such an asset to our team

PROS

From concept through construction, we are able to keep everything in one place and use the software to communicate to not only our team and our subcontractors, but also our homeowners. Several of our repeat clients have commented how much more user friendly the platform is compared to the previous program we were using. The more familiar I become with Materio, the more we use the software, the better I feel like our team overall is becoming.

CONS

There are a few things that we have noted that have been minor hiccups, but the Materio team has been very responsive and easy to work with on improvements.

Reasons for switching to Materio

We didn't use our previous software to it's full capability and were paying far more per month for a less organized program that did not offer quite as much to our team and our clients.

Vendor Response

We're so glad to hear your team is getting better as you use Materio! Thank you for the kind words. Regarding those hiccups, we are always here to learn and listen and continually optimize!

Replied November 2022

Nile

Design, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

Materio - The software we didn't know we needed.

Materio has captured a part of my design process that had previously been completed using various software programs. Materio has allowed us to streamline our process and organize the project while still effectively and comprehensively managing all of the details.

PROS

What I love most about this software is it is inclusive of the entire design process. It covers the project from start to finish. It allows established designers to integrate their processes, and new designers the ability to implement one.

CONS

There's nothing I like the least but having the ability to produce (in PDF format) more of the functions, Materio offers digitally would only expand the software's functionality for our business.

Vendor Response

Nile, thank you for taking the time to write a review for Materio! We love to hear that we are replacing various other systems for your process using our platform. Regarding the PDF export functions: we are working on more robust exports and can't wait to show them with you!

Replied January 2023

David

Architecture & Planning, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Materio is the Construction Management tool I've been searching for!

As a small and relatively new design/build firm that is human-centered, we had been unable to find a good project management tool fit--many of the well-known tools are too bloated with features that we'll never use, a few are too light on features, and the vast majority put data first rather than people first. Materio is a game-changer for us!

PROS

Materio takes a radically different and far more sensible approach to construction management by putting the plans (floorplans, for example) front and center. In other words, whereas the foundation of typical construction management tools is data (i.e. spreadsheets,) the foundation of Materio is the plan itself, and data is layered on top of the plan, either literally or figuratively.

CONS

Materio is still quite new, so there are small hiccups for us in terms of figuring out certain things, but so far, we are delighted with it.

Vendor Response

David, thank you for taking the time to provide a thoughtful review of our software! We are delighted you've found the tool you've been searching for! As a newer company, we are always trying to improve—looking forward to growing with you.

Replied January 2023

Arick

Architecture & Planning, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

The more you use it the better it gets

I'm still exploring, but would like to turn my scope of work into items I can schedule.

PROS

I love the complete integration of the entire team, between the site, office, and clients this puts all the key players in connection which aligns with our business premise.

CONS

Since I can estimate labor by unit I wish I could enable the function to do so.

Reason for choosing Materio

Seemed to fit right with my company, ease of use, team collaboration, client client-facing interface were great. It only took me 3 days to determine that I was on board.

Vendor Response

Thank you, Arick for the stellar review. We love to hear that it didn't take long to know Materio was the right fit :) We'd love to learn more about your desire for scope and scheduling and will have the research team reach out.

Replied October 2023

Alan

Construction, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

The client is visual

I like it

PROS

This is the Way project specifications and client selections were meant to be presented. Delete your clunky spreadsheets and welcome to the future.

CONS

Do you need more color options for pins on the plans

Reason for choosing Materio

Visually enticing

Reasons for switching to Materio

The other software was too confusing

Vendor Response

Thank you for taking the time to review, Alan! We are honored to be able to help you keep projects organized. If you ever have more feedback you can always reach out to our help center.

Replied January 2023

Travis

Construction, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Materio Review

PROS

All of the selections from light fixtures, cabinet plans, plumbing fixtures are all easily found on Materio which is very helpful when working on multiple projects.

CONS

I wished Materio had a to-do list for each job. It would be helpful when finishing a job.

Vendor Response

Hi Travis, thanks for your review! The to-do list is on our roadmap. Thanks for using Materio.

Replied March 2022

eo

Construction, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

Great overall program

Very pleased

PROS

Very user friendly and visually appealing it Gives homeowners with even basic software experience the ability to stay fully aware and involved with thier projects with out extensive or time involved training

CONS

It could use a bit more complete takeoff aspect along with the plan marking side for bidding. It's got a solid base which allows for a good management and bid presentation platform but would benefit greatly for a true takeoff platform like a stack or square and it has all the ground work for it

Vendor Response

Thanks for writing a review! We are so pleased to hear you value Materio for our user-friendly approach and visual project management. As a research-driven company, we'd love to learn more about your takeoff desires or walk you through additional training on what exists now to make sure you're using it all.

Replied January 2023

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