Viewpoint - Spectrum Software

3.96 / 5 (191)

About Viewpoint - Spectrum


Spectrum Construction Software provides complete construction management, combining accounting, job cost and project management software in one cloud-based application. 

Spectrum offers full-featured accounting, document management, and job cost solutions, as well as project management capabilities.  The project management application combines financial data, document management, and project workflow information. It also offers service management and equipment management functionality.

Spectrum’s Web-based design offers mobile access to all of the software’s applications and functionality, as well as a user interface that replicates a browser environment. The Dashboard gives users an at-a-glance view of relevant information and can be customized by each user with apps relevant to their job. This feature is available to employees without requiring a paid seat. For the times when an Internet connection is not available or a specific task needs to be performed, Spectrum also offers unique native apps for iOS and Android devices such as time tracking, equipment management, and Plan Room. 



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic)

191 Reviews of Viewpoint - Spectrum

Average User Ratings

Overall

3.96 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(47)

4 stars

(96)

3 stars

(32)

2 stars

(10)

1 stars

(6)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 191 reviews

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November 2017

David from Broadway Electric Service Corp.

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

November 2017

Full featured software package

As with any large, complex and flexible software package like Spectrum, it can be rather complicated to set up and train users in operating it. We have been overall pleased in using it since we switched back in 2009. During this time our business has just about tripled in size and we do not feel as if we have out grown it.

Pros

Lots of modules available with a fairly robust implementation, continuing active additions of new features and improvements, document imaging allows easy access to attached documents, security rights for employees can be adjusted down to individual menu selections if necessary, customer support is very good and transparent (we are notified if something doesn't work as expected with suggested workarounds - even if we didn't report the issue), and the ability to create custom reports in Crystal.

Cons

While subscriptions for updated US and state income tax tables are available, local income tax tables are not. When a sales/use tax code is entered into the screen, it cannot be marked inactive if it is no longer used (there are some other setups with the same issue). If a report has been previewed or exported in one form (pdf, for example), it cannot be immediately exported in another (such as Excel) without re-running the report. While most reports run quickly, there are some that can take a while and having to wait the additional time for the same information can be frustrating.

December 2018

Lora from Reinicke Athens Inc

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

December 2018

From an AR Perspective

Overall Spectrum is a time saver. It has helped bring project management into the loop of being able to resolve customer issues. The best part is it has allowed me to be able to work from home two days a week for a year now!

Pros

The navigation make it so you can figure out what you need to do next with a minimum amount of training on how to use the system.
The customizable reports are a great asset.
Billing reports are easy to pull together.

Cons

Draw Request is my least favorite in this system. When you open draw request it shows you in the upper right in financials you have previous work. The total schedule of values is NOT showing. If you have amounts in both this period and materials stored the system will not give you a total of combined for the draw. Also when you are in the draw the entire line needs to highlight while scrolling down for the line you need. It gets very frustrating at times.
When something is entered into job cost under the wrong phase, there needs to be a way to change the phase and not have to do multiple entries for negative to to incorrect phase and a positive to the correct phase. That would be ha huge time saver.

April 2018

Mary from Duke Electric Co.

Company Size: 51-200 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

10 years and still going strong

Our go live date with Spectrum was 4/2008. Yes, we've been using the core accounting program for 10 years. We've also added other modules that help us do our business efficiently. Over the past 10 years our company has more than doubled in the number of employees, gross sales and net income. 2017 was the best year in the 70 year history of the company. I can honestly say that Spectrum has played a large role in helping us attain this level of success. With this software, the amount of information that is right at our fingertips is amazing!

Pros

The software is user friendly. There are plenty of help menus if you get stuck. The software is constantly being updated and often the updates are in response to customer requests. The document imaging feature and access to a variety of reports has greatly reduced the amount of paper necessary to run our business.

Cons

The cost is the biggest issue. The annual fee to go to the cloud is several times more than the cost if you provide your own server. Although there are many benefits and additional features that we'd love if we went to the cloud, it's just too much money for a regional independent contractor to spend.

July 2013

Jill from Kerr Contractors


Ease-of-use

3.0

Customer support

4.0

Functionality

3.0

July 2013

I am employed by a large, heavy civil construction contractor in Oregon. I was hired five years ago in the payroll department, and Spectrum was the software that this company was already using. In the past, I had used a construction software called Foundation which was exceptional at job costing materials by piece versus hourly wage. Spectrum's latest upgrade to the new version 14 has had some major changes in the payroll and human resource module, and has taken some time to get used to. I found that the basic data entry screens are easy to use but it's taken more time to locate where the functions are than I had hoped. If our company had invested in having on-site training prior to the upgrade, I believe these changes would've been easier on all of our employees. One of our employees did attend the Seattle conference but she was disappointed that there was not more hands-on learning and training, and thought that our company should have received a team training session prior to the upgrade, as well. Our payroll, human resource, purchasing department, contract administration, and accounts payable departments have all requested additional training with this latest upgrade so that they can use Spectrum with confidence, and complete their daily tasks faster on a regular basis. I am awaiting several changes that our company has requested from Dexter and Chaney's support team via telephone and multiple emails. The human resource module needs some serious work in terms of versatility. I am still hoping to take a crystal reports training class in order to create reports in Spectrum, rather than exporting everything into an Excel spreadsheet and spending hours manipulating the reports to get the outcome that our company required for individual, specialized reports in payroll and human resources. The project management module also has one grave error in changing the appearance, flexibility, and directory for creating and maintaining transmittals. This particular flaw has cost our company a minimum of 5 hours per week in additional office clerical hours just to keep up the creating, sending, and scanning of all documents through transmittals. That's very upsetting to a fast-passed construction company that processes between 75 and 100 transmittals per week! The largest advantage I've seen since this last upgrade is that the system works faster on the Internet and I am able to access Spectrum from home.

July 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2018

I am the administrator for Spectrum in our company and overall the Experience has been very good!

Ease of administration and our accounting team rarely has any issues with the software

Pros

The support team is amazing. They are extremely helpful and are good at fixing the annoying bugs and getting to the root causes of our problems. The accounting and hr side of the software works extremely well and I have very few if any complaints or issues that I have to fix or call support for.

Cons

The project manangement side of the software was never really completed so its less than impressive. But I think on the positive side since Viewpoint has purchased Spectrum I think that integrating it with their Team software will make a huge difference in this section!

Response from Viewpoint of Viewpoint

Replied July 2018

We think our customer support team is amazing, too. Thank you! You¿re absolutely right about our project management focus moving to the Viewpoint Team platform, which is now integrated with Spectrum and has a product development roadmap that will open up a lot of new PM functionality to Spectrum/Team users.

November 2018

Joseph from National Glass & Metal Co., Inc.

Company Size: 51-200 employees

Review Source


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

5.0

November 2018

Spectrum 14.24

Like all programs that have a significant number of features, the more your staff learns about the software the better the ROI. The user interface has a lot going on and can be overwhelming at first. However, there is a logic to it and once learned a diverse array of features can be accessed quickly.

Pros

The ability to access many features from one screen.
The connectivity of features on screen. For example, if a job is displayed, all of the customer information is available as well.
No need to add software to each workstation, software runs within a browser (I've used Internet Explorer, Chrome, Firefox and my cell phone browser, I understand other browsers are supported as well)
All reports can be emailed right from the display screen.

Cons

Many of the reports must be customized to meet user needs.
Some features are not located in an intuitive place.
Financial statement writer is basic and pretty weak.

July 2018

Karen from Jim Smith Contracting Co, LLC

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

We have been with Spectrum since 1997 (when it was Forefront). This software is a workhorse!

Ease of use and great support!

Pros

I like how easy this program is to use. If I can't find the report I need, I can easily export to Excel or Crystal Reports. The document imaging module saves us time when we need to review invoices or other documentation later. When I have issues, the support team is right there and usually can fix the problem while we are on the phone. It is rare for us to have an open ticket.

Cons

There are some differences between modules. When you exit a previewed report, some take you back to the site map while others take you back to the report page so you can adjust and run again if necessary. Consistency would be nice. It isn't a big deal, it could save a few steps.

Response from Viewpoint of Viewpoint

Replied August 2018

You have truly seen the evolution of the software, going all the way back to the Forefront days. Wow! Thank you for your support through the years, Karen. We really value your partnership.

November 2017

Lesley from McCarthy Improvement

Company Size: 201-500 employees

Review Source


Ease-of-use

4.0

Customer support

3.0

Functionality

3.0

November 2017

Four years and counting

Pros

I have been using Spectrum V14 since it was released. I like the apps on the Site Map and the shortcuts menu. I train our project manager and project engineers on this software regularly and these two areas I think get used the most by our people. I promote these areas on a regular basis and encourage everyone to use the ones we have already created and also create their own.

Cons

My wish list would include a link to Outlook for ease of obtaining and maintaining a list of current contacts. Also, RSS feeds hardly ever get used, but links to actual websites would be a better feature. Also, insurance tracking feature is confusing when working between the vendor and the job-specific side. It would be very helpful if the Help Menu broke down the available features related to insurance and how each one can or should be used.

April 2018

Joan from Turnagain Marine Construction

Company Size: 11-50 employees

Review Source


Ease-of-use

3.0

Functionality

3.0

April 2018

Mixed feelings

Create a book, something that can be highlighted, tabbed, notes written into it. Offer training in more cities, and more affordably.

Pros

Easy to check status of payments, see and print POs, look at phase codes, relatively easy to enter pay applications.

Cons

For someone without a strong accounting background, the sequence of required events is not intuitive or readily apparent. Help queries turn up too much or too little, and don't help with that sequence of events. Can't create new reports without learning a whole new program, one that we hired people specifically to do at a previous job because of the complexity. Email reminders before trigger events would be nice (an email a month before a subcontractor's COI is set to expire, for example, instead of just holding up payment when an invoice is being processed). An app for field engineers to be able to create POs on their iPhones would be an awesome feature, but I don't know of any plans to add it.

August 2018

Michelle from The Raymond Group

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

August 2018

Construction Software

I am a project accountant and have been a Spectrum user since 1996 when it was called ForeFront and this is the only construction software I've used. Overall I find the software easy to use. I've participated in training led by Spectrum trainers and their help and advise is invaluable. The ability to export data in different file types for analysis - exporting to excel file, data only is one I use regularly. We're also lucky to have an IT software support specialist with extensive Spectrum background who is able to provide SQL reports for those times when the standard reports and exports don't give us enough flexibility with the data for analysis.

Pros

Most processes in Spectrum are intuitive for the user.

Cons

As a long time user of Spectrum, we have a heavily customized Job Cost Report. It's becoming more difficult to accommodate our custom needs as new versions are released.

April 2018

PAULA from PIEPER HOUSTON ELEC

Company Size: 201-500 employees

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

Don't fix what isn't broken

Spectrum has continued to grow their products. They have a superb support department. The staff is fairly consistent with not a lot of turn-over. You get to know the people behind the scenes and build relationships with them and their network.

Pros

My favorite thing about Spectrum is that it continues to grow with our business. We have been Spectrum users for 25 years. In these 25 years Spectrum has been on the cutting edge of technology. We continue to get value from the updates and software collaborations.

Cons

My least favorite thing is it takes too long to get updates. I would like the easy updates to come out once a month. I realize this is not cost effective, but typically if there is anything I am disgruntled about it will show up in a future quarterly update.