AddressTwo vs Instatus

RATING:

4.8

(48)

AddressTwo has 48 reviews and a rating of 4.75 / 5 stars vs Instatus which has 27 reviews and a rating of 4.78 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (48)
4.8 (27)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
June 25, 2018
February 28, 2024
Pros/Cons
  • Pros

  • Great reporting and ways to use lists and tasks. Easy to keep visibility on projects and reassign.
  • The customer service is excellent, the task list is crucial to our sales life.
  • Cons

  • It took a while to adjust to the new interface and I lost some data in the software.
Read all user reviews
  • Pros

  • Instatus is incredibly easy to use and setup, while also having the ability to take a deep dive into customization.
  • The free plan is very generous compared to other tools with unlimited subscribers and a free API.
  • Cons

  • When we looked at our subscription, it was not in USD. We asked if it could be changed to USD and we were told to cancel and then given a URL to resubscribe to make the subscription be in USD.
  • While I get that they need to make money, it is a small bit of an inconvenience.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos