Sort of stopped using it for customer service.

I checked out the software on a whim, because I saw that it integrated with something else I used. I felt COMPELLED to use it.

The integrations are great and allow seamless imports from all our solutions.

Best Customer Service I Have Ever Experienced - Also a great product.

BlueCamroo has been a great Partner. When we first started working with [SENSITIVE CONTENT HIDDEN] we were charting new waters in our industry.

Also, make sure it handles contacts the way you want it to. We wasted a very long time setting up a competing system only to find out that it did not group contacts by company the way we expected.

I love that I can have emails directly in the program so the details are attached to the client (and that I can forward them there from other inboxes). This can't be beat for a free version.

The screen layouts are well organized and clean, the interface is intuitive and ease of configuration.

Fairly priced, highly recommended CRM for E-commerce.

For the areas that we have started to use, ease of use is a major plus and once you know where each element is - daily use of the platform is smooth.

At first, it was difficult to manage and navigate. The platform has grown significantly since we began using it.

The support team responds very quickly via a built-in ticket system and answer any queries / resolve any issues with little to no delay.

They provided great guidance on how to exceed our customer's expectations as well as include functionality and interface what would scale.

I love that its free and it is very smart to get people to sign up.

Oh, and I like the social-media style interface that makes working in some of the sections seem like checking your FaceBook feed.

The ONLY halfway annoying thing I've found is that a few of the date fields seem to be in non-american order, and I misread the dates. That being said, I'm sure they would fix it if I complained.

The free version is actually useful, especially for a new business. I will pay for additional features eventually, but for now, the free version does what I need to do.

BlueCamroo has been able to accommodate all our requirements and allow us to save money overall. At least once every day or two someone on the team comments on how great BlueCamroo is.

There are a couple of rough edges in the user interface. In several areas, the screen doesn't refresh as it should (I suspect that's a bug that will be fixed at some point).

It has been an amazing resource for acquiring and organizing our leads and the calendar and note taking ability is unmatched.

The most hated part of Zoho is its Customer support , it is very pathetic and sometimes it is very glitchy which makes the CRM unusable.

Easy to use, has a good free tier, innovative, friendly UI and UX, a good product in general, good mobile application.

Easy setup, they have different templates for different industries which is nice, can quite easily adjust it with the Zoho Creator, customer support is great too.

This is such an amazing application and customer support on this product is amazing.

I LOVE THAT WE CAN ACCESS FROM ANYWHERE. WOULD LOVE TO INCORPORATED FOR THE FULL STAFF BUT IS BEING USED FOR CERTAIN STAFF ONLY.

The best is contacts and accounts flexibility. Also seamless integration with Zoho Finance suite, which is very good.

Great product for the price. Easy of use and being compatible with other CRM programs, makes it a winner for our company.

My overall experience has been one filled with struggle and frustration.

I really loved the software and recommended it to many of my customers and they are happy with it for months now.

We've got some problem with the email invitations often sent into the spam folder of our customers... but it's a common problem with other CRM I guess.

It is useful for business purpose as it helps maintaining connection with clients and helps to build great customer relations.

I have used other platforms, however there is something very user friendly about this solution, the customer support team and extremley helpful and on hand to answer any enquiries they are patient.

The integration is really awesome, also tracking the invoices and payment really impressive, just I'm not totally satisfied with​ the interface.

Reporting part is also good as compared to other clients, apart from this it analytics capabilities are also awesome.

You get different answers from different customer representatives and the lack of an account manager is painful. App store is full of apps that barely work or aren't maintained.

The reporting system of this software is the best thing I like most about this software. The format of reporting is the best thing.

Best CRM available in the market, Very easy to setup and use. My clients love using the CRM and very user friendly software tool.

Overall, we are happy with Zoho. They are good people, provide great support, and you can't beat the value for money equation.

It’s great to have such an amazing chat support. Overall I’m loving this database and all of its functions.

I love the free account and so does my team. It’s easy to use (once setup) and customer service has always been great.

This is a very easy to use CRM that helps stay on top of all my contacts. Amazing features for a free crm.

This is absolutely great CRM for a medium and big companies. One of the best clients cards, easy integrations and great solution for sales and marketing.

This is a good software to use for the beginners, support is awesome and compared to other alternatives in the market this is pocket friendly as well.

India customer service that can be hard to understand, the use of CRM platform can be confusing and disjointed.

Misleading information during the trial phase. Always upselling their useless apps through Zoho one.

Highly recommended and nice product for startups especially, who are looking for budget friendly and reliable product.

Great features, great integrations, nice price. Good instructions, and even a full course on Linkedin Learning.

The UI is so confusing that I had trouble discovering the features that I needed.

Sometimes, i can even login to the platform and keep showing an error for the Captcha. Other than that, the email template that are provided is difficult to edit and not many option to customized it.

I primarily use it for business e-mails and internal communication. I love how clean and organized it keeps all of my e-mails, and I love the tabs and how customizable my inbox is.

Reminders are extremely helpful in followups. Campaign analytics are really awesome and gives the best analytics to identify the top leads.

The RingCentral integration is especially great with company wide caller ID that syncs with all Modules and the integration between the Zoho ecosystem is just great.

The calendar is pretty good, it has a very good and constant feedback, graphs and charts are really useful.

We are happy overall with the Zoho experience. It is perfect for us to collect sales data and to see graphically where we are for the year.

It is super user friendly and customizable to fit your needs. It allows you to really connect with your customers - with ease.

US Dollar

The Business Software that combines many essential business services in a single, easily-adoptable and affordable solution.

BlueCamroo is a cloud-based business management platform that provides features such as lead and customer management, team collaboration, task and project management, customer support, time tracking, expenses management, billing and invoicing, social media monitoring, and email marketing. The features are supported by a configurable workflow engine that helps users automate end-to-end business processes. The integrated solution is a fit for small or mid-sized knowledge or service businesses.


BlueCamroo captures and nurtures leads from websites, lists, email, and social networks. Project Management and collaboration help in project delivery, allowing users to share calendars, timesheets, documents, notes and contacts within the system. Email integration saves time and helps keep information centralized in the system. BlueCamroo’s analytic dashboards track sales metrics and allow users to create own reports.


BlueCamroo integrates with third-party applications such as Google Apps for Business, Box, HubSpot, Xero, QuickBooks and online payment gateways. Pricing is per user per month. Support is provided via online ticket system.



LongDescription

Commenting/Notes

Support Ticket Management

Milestone Tracking

Cataloging/Categorization

Project Workflow

Employee Management

Forecasting

Electronic Payments

Internal Chat Integration

Idea Management

Project Templates

Lead Capture

Customizable Reports

Document Storage

Activity Tracking

Progress Tracking

Customer Service Analytics

Sales Pipeline Management

Task Scheduling

Financial Management

SSL Security

Calendar/Reminder System

Invoice Management

Portfolio Management

Project Planning/Scheduling

Project Management

Gantt/Timeline View

Projections

Knowledge Management

Pipeline Management

Customer Database

Resource Management

Calendar Management

Customizable Fields

Collaboration Tools

Activity Management

Scheduling

Data Import/Export

Risk Management

Customer Support

Testing/QA Management

Email Templates

Self Service Portal

Contact Management

XML/RSS

Opportunity Management

Configurable Workflow

Project Time Tracking

Lead Management

Email Marketing

Cost-to-Completion Tracking

Sales Reports

Dashboard Creation

Routing

Territory Management

Vendor Management

Training Management

Issue Management

Marketing Automation

Support Ticket Tracking

Role-Based Permissions

Client Portal

Request Escalation

Social Media Integration

Workflow Management

Email Management

Website Integration

Percent-Complete Tracking

Event Triggered Actions

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Knowledge Base Management

Segmentation

Reminders

Time & Expense Tracking

Reporting/Project Tracking

Customizable Templates

Calendar Sync

Billing & Invoicing

Accounting Integration

To-Do List

Budget Management

Reporting/Analytics

Recurring Tasks

Contact Database

Prioritization

Customizable Forms

Client Management

Quotes/Estimates

Point of Sale (POS)

Purchasing & Receiving

Task Progress Tracking

Third Party Integrations

Appointment Scheduling

Task Management

Mac OS

Web browser (OS agnostic)

Windows 8

BlueCamroo's pricing is built upon a User-Role methodology where users can be assigned multiple roles, allowing them to mix-and-match roles to only pay for what your business (and each individual user) needs.

Pricing can be either Billed Monthly or Billed Annually (with a discount)

The following pricing is USD/User/Month, billed monthly:

CRM - $6
Sales - $25
Projects - $25
Support - $10
Complete - $49

Visit BlueCamroo Pricing  to learn more. https://www.bluecamroo.com/bluecamroo-plans-pricing

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

BlueCamroo

In Person

Live Online

Documentation

Videos

Zoho CRM is a cloud-based business management platform that caters to businesses of all sizes. It offers sales and marketing automation tools with helpdesk, analytics and customer support functions.


Zoho CRM helps users respond to customers across channels in real-time. Zia, Zoho CRM's AI-powered sales assistant, can predict an appropriate time to contact customers. It scans emails for urgency and can display relevant statistics or documents when performing searches. Users can integrate with G Suite, WordPress, MailChimp, Evernote, Unbounce and other third-party systems. Zoho CRM's software development kits provide tools to build custom functions to add to the CRM.


Zoho CRM is available on monthly or annual subscriptions and support is extended via phone, email, documentation and other online measures.



Third-Party Integration

Real-Time Analytics

Engagement Tracking

A/B Testing

Rewards Management

Content Delivery

Website Analytics

Sales Analytics

Customer Surveys

Multi-Channel Marketing

Business Card/Badge Scanning

Surveys & Feedback

User Management

Social Marketing

Meeting Management

Text Analysis

Product Catalog

Mobile Alerts

Performance Management

Email Alerts

Proposal Generation

Access Controls/Permissions

Data Synchronization

Customer Segmentation

Drip Campaigns

Free Edition  (CRM for entrepreneurs) - Forever free upto 3 Users.

Standard Edition (Sales tracking for Small Businesses) - $14/user/month (billed annually).

Professional Edition (Complete CRM for any SME) - $23/user/month (billed annually).

Enterprise Edition (CRM for multi-level organizations) - $40/user/month (billed annually).

Ultimate Edition (CRM for large-scale organizations) - $52/user/month (billed annually).

BlueCamroo vs Zoho CRM

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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