Easy to use, user friendly, great basic reporting and receipting.

The customer service and willingness to help clients reach their intended goals are unmatched.

Many of our donors are connected and it is sometimes hard to keep track of who is related to who.

Good software, amazing customer experience. Iman Bahati is by far the best customer experience specialist I met so far.

The integrations to email marketing, company matching, and wealth screenings are also very simple and easy.

During all of that time they only let me know the state of where things were at if I reached out to them. Each time I was left with no timeline on when the problem would be resolved.

From advice, feedback and just words of encouragement, it overall made the experience worth it. Next, the price CAN'T be beaten.

Love the possibilities with the way everything works together, and the customer success help.

I also really appreciate that they connect you directly with their engineer team when appropriate. It's so helpful to speak directly to engineers whenever there's a technical question or issue.

We are so happy to have found this platform just in time. Our donors love it, our team loves it, and we love it.

Limited customization, limited buttons, etc. That being said you should design your software to ask the user what are you trying to do and then take them through the steps, IE.

Their customer service is top notch—they are always checking in on you to ensure you have what you need to be successful in fundraising.

On the marketing/site-building end, everything flows and looks great. We're a nonprofit theatre organization that's been able to create great sites for fundraising and online performances.

The platform that they provide creates a seamless fundraising process for nonprofit organizations.

Funraise is the combination of all of the best things from the top tier CRM solutions, but its easy to use.

For GivingTuesdayNow, we were able to efficiently and seamlessly build a campaign page and our Funraise rep was very helpful in providing feedback to ensure the page was optimized for success.

All you need to do is handle the important things - like the relationships you are building.

Funraise combines every tool a non-profit organization may need to be successful into one easy-to-use platform, at a reasonable price point.

They truly are your partner - they care about what you do and will help you realize more opportunities.

Great platform, super easy to use and the customer support is fantastic.

The widget to collect donation directly on our website has been wonderful. The campaign page features have been perfectly suited to our needs.

Great platform, lacking quality customer service.

We loved the CROWDFUNDING feature along with the new FACEBOOK integration. We also love how you can set up separate funding campaigns and easily keep track of the progress.

Last year, we applied to several grants that were great and very useful for nonprofits.

I love the depth of the data they have available and the excellent customer service. If there's ever something I have trouble accessing their team will help me get what I need to meet our goals.

Their customer support team is excellent and always promptly responds to inquiries and actively helps to solve any problems we have come across.

The customer service if there's a problem is dreadful.

Extremely difficult to use; insufficient integrations; many customer service reps had poor English language skills.

When linkedin changed their url format I was stuck with over 3000 records with bad url's.

It is somewhat customizable. We like the reporting features, and the ability to incorporate other tools like Zapier to work with InfusionSoft.

Some functionality has been lost in transitioning to keap ownership.

Sick and tired of paying money for something no one can make function and do what I need.

We found this one of the best CRMs in market and application built quality is great.

The fact that we can design the whole campaign on a drawing board like the platform is something that I think everyone should do. It just gives you a good overall view of how we are running things.

The only bad thing is that it has no documentation in Spanish and that it is a bit expensive.

I started with Infusionsoft before it was Keap. Customer service was way better before the were bought out.

Landing pages rarely work and I have had multiple events and lost hundreds of leads during the KEAP take over of Infusionsoft. Now I have too much money invested to make a switch.

My overall experience is fantastic. Infusionsoft is advanced and I applaud the creators for their brilliant and creative minds.

I requested a cancellation of our acccount which, to this day, has not been actioned. I have had to go to my bank to block further charges of my account.

No meaningful R&D, poor support, and no email integration.

Keap has really been awesome so far and I will keep using it.

But it's just things like that that make the platform feel so outdated. For the first couple of years, we felt like the customer support was fantastic.

I don't know much about the pricing, but I have heard that it's a great value comparatively.

It  gives us the ability to help the customer feel secure in their purchase also helps to cover our end if one tries to lie and say they didnt recieve it.

We love Infusionsoft because it is user friendly, intuitive and we have been able to combine our marketing campaigns into the software.

There is a learning curve to understanding how to set up and send emails. It's also hard to manage email contacts.

I am happy with their level of support as well. I would recommend it to someone that is serious about building an online business.

Positive experience and great customer support.

US Dollar

Funraise provides exceptional, friendly digital fundraising technology. State-of-the-art donation management tools centralize fundraising management in one platform, making it easy to create lasting impact with nonprofit-first technology. Experience why organizations like United Nations HCR and National Wildlife Federation trust Funraise to power their fundraising. Start for free and grow your impact.






LongDescription

Recurring Giving

Online Giving

Payment Processing

Online Forms

Activity Tracking

Contribution Tracking

Customer Database

Email Marketing

Mobile Access

Gift Matching Management

Mobile Giving

Membership Management

Fundraising Management

Social Media Integration

Email Reminders

Event Management

Customizable Templates

Receipt Management

Dashboard

Pledge Management

Web Forms

Website Management

Reporting/Analytics

Customizable Forms

Donation Tracking

Summary Reports

Client Management

Donor Management

Campaign Management

Search/Filter

Contact Management

For Nonprofits

Sales Pipeline Management

Lead Management

Interaction Tracking

For Startups

Electronic Payments

Personalization

Recurring/Subscription Billing

Customizable Reports

Ad hoc Reporting

Credit Card Processing

Registration Management

Customizable Fields

Data Import/Export

Email Templates

QuickBooks Integration

Forms Management

Event Ticketing

ACH Payment Processing

Website Integration

Activity Dashboard

Reporting & Statistics

Accounting Integration

Customizable Branding

Contact Database

Campaign Analytics

Third-Party Integrations

PCI Compliance

Alerts/Notifications

Goal Setting/Tracking

Real Time Analytics

Reminders

Real Time Reporting

Campaign Segmentation

Real-Time Notifications

Task Management

Mobile App

Web browser (OS agnostic)

Funraise can create a customized pricing and feature package for you.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Funraise

Live Online

Webinars

Documentation

Videos

Keap (formerly Infusionsoft) is a cloud-based sales and marketing solution that offers customer relationship management (CRM), marketing automation, and e-commerce functionalities in one suite. Keap helps small businesses across various industries streamline sales and manage customer experiences.


Users can segment contacts, track customer interactions, send emails, as well as run campaigns with personalized communication triggers based on emails opened, clicks, and more. Users can also manage e-commerce, from inventory management to payments and purchase fulfillment, set up online shopping carts, track digital storefront activity, send quotes, invoices, and receipts.


The system’s reporting and analytics tools help users run analyses on parameters such as emails, campaign performance, and ROI data. Users can access Keap remotely on Android and iOS devices. It offers integration with QuickBooks, SalesForce, Outlook, Gmail, plus more. 


Pricing is on a monthly subscription basis and includes support via phone, email, and FAQs. 



A/B Testing

Cataloging/Categorization

Lead Notifications

Customer Surveys

Multi-Channel Marketing

Social Marketing

Request Assignment

Lead Engagement

Lead Capture

SEO Management

Data Synchronization

Customer Segmentation

Drip Campaigns

Customer Service Analytics

Responsive Web Design

Referral Tracking

Task Scheduling

Order Management

Calendar/Reminder System

Relationship Tracking

Invoice Management

Lead Distribution

Projections

Knowledge Management

Multi-Campaign

Pipeline Management

Sales Orders

Shopping Cart

Calendar Management

Sales Trend Analysis

Campaign Scheduling

Template Management

ROI Tracking

Email Tracking

Promotions Management

Campaign Planning

Customer Support

Lead Generation

Customer Activity Tracking

Self Service Portal

Subscriber Management

XML/RSS

Pricing and Cost Calculations

Form Builder

Configurable Workflow

Conversion Rate Optimization

List Management

Sales Reports

Sales Activity Management

Real-Time Data

Performance Metrics

Routing

Territory Management

Click Tracking

Shared Contacts

Marketing Automation

Landing Pages/Web Forms

Request Escalation

Lead Segmentation

Workflow Management

Email Management

Source Tracking

Dynamic Content

Keap is available across three pricing plans based on the number of users and contacts.

Funraise vs Keap

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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