IXACT Contact vs ClientPoint

RATING:

4.4

(144)

IXACT Contact has 144 reviews and a rating of 4.39 / 5 stars vs ClientPoint which has 154 reviews and a rating of 4.6 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (144)
4.6 (154)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
February 26, 2024
February 13, 2023
Pros/Cons
  • Pros

  • Comprehensive tools to help me keep in touch with my client base with built in. I like the monthly newsletter and campaigns.
  • I find the system is absolutely amazing for nurturing leads and staying in touch with past clients. The keep in touch coach is fantastic.
  • Cons

  • It does not integrate with zipforms. No closing transaction piece.
  • You must individually remove each month for each client - OMG. Their online tutorials are limited and feeble.
Read all user reviews
  • Pros

  • It gives several options for walking through each step to better help you navigate. It also helps track the amount of revenue from each client before or after they accept your proposal.
  • I love the notifications when the customer opens the proposal and the reports given so that you can learn what they are more interested in about our company.
  • Cons

  • We use our own IDs instead of the automatically generated ones however, every time you exit the proposal and reopen, you have to reenter the proposal ID. It's annoying but not a deal breaker.
  • Also, customization features are a little limited. Not a huge gripe though since this may be a company function more than anything.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos