---
title: "IXACT Contact Software Reviews, Demo & Pricing - 2026"
description: "Review of IXACT Contact Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/crm/ixact-contact-profile/"
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---

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IXACT Contact

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Overview

[Reviews](https://www.softwareadvice.com/crm/ixact-contact-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/ixact-contact-profile/alternatives/)

# IXACT Contact Review

From $45/month Free trial 1 plan

Wondering if IXACT Contact is right for your organization?

Our Contact Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

IXACT Contact

4.4

[(145)](https://www.softwareadvice.com/crm/ixact-contact-profile/reviews/)

Pricing

Starting at $45.00 flat rate per month

### About IXACT Contact

IXACT Contact is a real estate CRM solution designed to support realtors and their specific needs. As a web-based system, IXACT Contact is accessible from any internet connection and also offers a wireless sync option. With the system's two-way constant wireless sync, realtors can view current contact information, calendar appointments and tasks on the go.

IXACT Contact helps real estate agents build and maintain lasting relationships with current clients, new prospects and referrals by providing a real estate-specific contact management system that not only maintains complete profiles but also prompts users automatically to keep in touch. These reminders can prompt users towards targeted outreach, like targeted email campaigns or follow up calls.

The system is fully web-based, which is useful for realtors, who often spend a lot of time on the move and may be at different locations throughout the day. All of the data is easily accessible through a web browser or a synced smartphone. The system is also Mac OS compatible and is fully supported by Safari, so it can be used on the iPad as well.

Perfect for small real estate teams sharing client and prospect information,...

IXACT Contact is an easy-to-use solution that helps businesses manage leads, sales opportunities, transactions and contacts.

Do you work for IXACT Contact? [Manage this product listing](https://www.g2.com/products/ixact-contact-real-estate-crm/claim_requests/new?auto=true)

Wondering if IXACT Contact is right for your organization?

Our Contact Management Software selection experts can help you in 15 minutes or less.

## IXACT Contact User Interface

## Popular IXACT Contact Alternatives

Main Product

IXACT Contact

4.4

[(145)](https://www.softwareadvice.com/crm/ixact-contact-profile/reviews/)

Ratings Breakdown

-   4.12Ease of use
-   4.43Value for money
-   4.48Customer support
-   4.16Functionality

Pricing

Starting at $45.00 per month

Get Price

Alternative Product

[HouseJet](https://www.softwareadvice.com/crm/market-maker-profile/)

4.3

[(402)](https://www.softwareadvice.com/crm/market-maker-profile/reviews/)

Ratings Breakdown

-   4.38Ease of use
-   4.11Value for money
-   4.32Customer support
-   4.32Functionality

Pricing

Available upon request

Get Price

Alternative Product

[CINC](https://www.softwareadvice.com/product/71237-cinc/)

4.1

[(249)](https://www.softwareadvice.com/product/71237-cinc/reviews/)

Ratings Breakdown

-   4.16Ease of use
-   3.70Value for money
-   4.23Customer support
-   4.16Functionality

Pricing

Starting at $1000.00 per month

Get Price

Alternative Product

[BoldTrail](https://www.softwareadvice.com/product/435596-BoldTrail/)

4.4

[(565)](https://www.softwareadvice.com/product/435596-BoldTrail/reviews/)

Ratings Breakdown

-   4.10Ease of use
-   4.26Value for money
-   4.22Customer support
-   4.31Functionality

Pricing

Available upon request

Get Price

Alternative Product

[TOP PRODUCER](https://www.softwareadvice.com/crm/top-producer-profile/)

4.0

[(323)](https://www.softwareadvice.com/crm/top-producer-profile/reviews/)

Ratings Breakdown

-   3.77Ease of use
-   3.84Value for money
-   4.08Customer support
-   3.87Functionality

Pricing

Starting at $129.00 per month

Get Price

Alternative Product

[Lofty](https://www.softwareadvice.com/crm/chime-profile/)

3.8

[(128)](https://www.softwareadvice.com/crm/chime-profile/reviews/)

Ratings Breakdown

-   3.87Ease of use
-   3.90Value for money
-   3.44Customer support
-   3.88Functionality

Pricing

Available upon request

Get Price

## IXACT Contact Pricing and Plans

IXACT Contact has one plan. IXACT Contact's Integrated CRM and Email Marketing Solution is $45.00/mo billed monthly.

Free trial

IXACT Contact's Integrated CRM and Email Marketing Solution

$45.00

flat rate, per month

This plan is billed monthly.

IXACT Contact's Integrated CRM and Email Marketing Solution plan includes:

-   Automated Monthly E-Newsletter
-   Concierge Setup Service
-   Mobile App and Google Sync
-   Powerful Email Marketing
-   Responsive Agent Websites
-   Robust CRM
-   Unlimited Phone Support

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### How does IXACT Contact pricing compare to alternatives?

IXACT Contact's starting price is $45.00/month. Explore how its pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| IXACT Contact4.4[(145)](https://www.softwareadvice.com/crm/ixact-contact-profile/reviews/) | $45.00 /mo | Available | Not available | 4.4 |
| [HouseJet](https://www.softwareadvice.com/crm/market-maker-profile/)4.3[(402)](https://www.softwareadvice.com/crm/market-maker-profile/reviews/) | Free | Available | Available | 4.1 |
| [CINC](https://www.softwareadvice.com/product/71237-cinc/)4.1[(249)](https://www.softwareadvice.com/product/71237-cinc/reviews/) | $1,000.00 /mo | Not available | Not available | 3.7 |
| [BoldTrail](https://www.softwareadvice.com/product/435596-BoldTrail/)4.4[(565)](https://www.softwareadvice.com/product/435596-BoldTrail/reviews/) | Pricing available upon request | Not available | Not available | 4.3 |
| [TOP PRODUCER](https://www.softwareadvice.com/crm/top-producer-profile/)4.0[(323)](https://www.softwareadvice.com/crm/top-producer-profile/reviews/) | $129.00 /user/mo | Not available | Not available | 3.8 |

IXACT Contact4.4[(145)](https://www.softwareadvice.com/crm/ixact-contact-profile/reviews/)

* * *

Starting price

$45.00 /mo

Free trial

Available

Free version

Not available

Value For Money

4.4

-   [HouseJet](https://www.softwareadvice.com/crm/market-maker-profile/)4.3[(402)](https://www.softwareadvice.com/crm/market-maker-profile/reviews/)
    
    * * *
    
    Starting price
    
    Free
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.1
    
-   [CINC](https://www.softwareadvice.com/product/71237-cinc/)4.1[(249)](https://www.softwareadvice.com/product/71237-cinc/reviews/)
    
    * * *
    
    Starting price
    
    $1,000.00 /mo
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    3.7
    
-   [BoldTrail](https://www.softwareadvice.com/product/435596-BoldTrail/)4.4[(565)](https://www.softwareadvice.com/product/435596-BoldTrail/reviews/)
    
    * * *
    
    Starting price
    
    Pricing available upon request
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.3
    
-   [TOP PRODUCER](https://www.softwareadvice.com/crm/top-producer-profile/)4.0[(323)](https://www.softwareadvice.com/crm/top-producer-profile/reviews/)
    
    * * *
    
    Starting price
    
    $129.00 /user/mo
    
    Free trial
    
    Not available
    
    Free version
    
    Not available
    
    Value For Money
    
    3.8
    

## IXACT Contact Features

-   Popular features found in Contact Management
    
    Calendar/Reminder System
    
    CRM
    
    Customizable Fields
    
    Lead Capture
    
    Prospecting Tools
    
    Sales Forecasting
    
    Sales Pipeline Management
    
    Segmentation
    
    Shared Contacts
    
    Tagging
    
-   More features of IXACT Contact
    
    Activity Dashboard
    
    Activity Tracking
    
    Alerts/Notifications
    
    Appointment Management
    
    Appointment Scheduling
    
    Calendar Management
    
    Calendar Sync
    
    Campaign Management
    
    Client/Property Matching
    
    Commission Management
    
    Contact Database
    
    Contact Management
    
    Customer Database
    
    Customizable Branding
    
    Dashboard
    
    Data Import/Export
    
    Data Synchronization
    
    Document Management
    
    Email Marketing
    
    For Real Estate
    
    Goal Setting/Tracking
    
    Interaction Tracking
    
    Lead Generation
    
    Lead Management
    
    Lead Nurturing
    
    Lead Qualification
    
    Listing Management
    
    Marketing Automation
    
    Mobile Access
    
    Pipeline Management
    
    Property Management
    
    Referral Tracking
    
    Reminders
    
    Reporting & Statistics
    
    Sales Reports
    
    Search/Filter
    
    Social Media Integration
    
    Task Management
    
    Third-Party Integrations
    
    Website Management
    

## IXACT Contact Integrations

Microsoft Word

Integration rated undefined from -1 review

Meta for Business

Integration rated undefined from -1 review

Twitter/X

Integration rated undefined from -1 review

Microsoft Outlook

Integration rated undefined from -1 review

BombBomb

Integration rated undefined from -1 review

Microsoft Excel

Integration rated undefined from -1 review

See all 8 integrations

## IXACT Contact User Reviews

## IXACT Contact customer ratings

- Overall rating: 4.4/5
- Total reviews: 145

### Rating distribution

- 5 stars: 80 reviews (55%)
- 4 stars: 50 reviews (34%)
- 3 stars: 9 reviews (6%)
- 2 stars: 2 reviews (1%)
- 1 star: 4 reviews (3%)

### Secondary ratings

- Ease of use: 4.1/5
- Value for money: 4.4/5
- Customer support: 4.5/5
- Functionality: 4.2/5

---

### A great CRM for new or seasoned agents!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 1001-5000 employees
- Product usage: 3-5 years · daily
- Reviewed: August 2018
- Review source details: This review was submitted organically. No incentive was offered

My experience has been a great one! I use the platform every day with the letters I use for marketing and the tracking of my business and reminders. I love that the system keeps copies of my emails in the notes to each client along with my notes. The website moves fast and all the information I am looking for is at my fingertips in a few clicks.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

From day one in 2013, I have loved the ease of use. Set up was easy with all the help offered by Ixact. The APP works great and most of the features on the website are available are on the APP.

#### Cons

With the launch of the new Ixact Contact website this year, there are no cons. Ixact has made it a mission to always listen to its subscribers and make enhancements and find additional services at a great value.

---

### Time management saver

- Overall rating: 5/5
- Reviewer: Martin M.
- Industry: Real Estate
- Company size: Self-Employed
- Product usage: 3-5 years · daily
- Reviewed: August 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

For me and my business it’s the best fit!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Love the monthly news letter. Great Canadian content. Love the ease to customize monthly or just let it go out.

#### Cons

Anything I didn’t like I suggested as ideas for upgrades. They have implemented changes.

#### Vendor response

We are so happy to see this awesome feedback from you, Martin!

Replied December 2020

---

### Excellent Features, Poor Customer Service

- Overall rating: 2/5
- Reviewer: Verified Reviewer
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: 1-3 years · daily
- Reviewed: October 2021
- Review source details: This review was submitted organically. No incentive was offered

This has been frustrating and expensive on my side and clearly Ixact is not prioritizing the issue. I dropped them from 2 stars to one since it's been a week since I last asked for help on a new round of deletions (after tech said the problem was fixed) and have not heard back. I’ve recommended Ixact to other brokers in my local association and now I’m publicly warning everyone away. It’s a shame – I’d think this would be an easy fix but I’m also thinking it’s not being looked at closely enough.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 1/5
- Functionality: 1/5

#### Pros

For how I run my business the Ixact Contact systems works very well. The ability to annotate client communications with prospecting updates is very nice and the "Keep in Touch Coach" lets me have reminders pop up at specific intervals for specific clients depending on how often I want to be in touch. The ability to customize "Activity Plans" to track transactions or client interactions is also very useful.

#### Cons

Starting this past summer Ixact has been deleting my contacts randomly and for no apparent reason. Since Ixact syncs with my Google Contacts it’s deleting them in Google, too. One day I have a contact in my phone or Gmail system and the next I don’t. I’ve spent hours talking with various Ixact tech people and no fix is working. They even suggested it was something on my side – possible but highly unlikely - and they’ve also said things that make it clear others have this same issue. I manage my tech well and the deletions are very specific to Ixact. I’ve asked Ixact tech to review logs and show me what’s happening but they’ve not done so. As a result, I’ve also spent many hours rebuilding my Gmail/Google contacts so I can function normally. I’ve stopped the sync between Ixact and Google now permanently to stop the problem, but that means I need to double enter contacts if I want them in both systems.

---

### This was IXACT(ly) what I needed!

- Overall rating: 5/5
- Reviewer: Tricia T.
- Industry: Real Estate
- Company size: 11-50 employees
- Product usage: 1-3 years · daily
- Reviewed: July 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Their customer service was great while exploring the option of using this product, easy to set up, easy to use, I can't complain. I truly have had a great experience with this product.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I have used old CRM's in the past and this one far surpasses them. It is easy on the eyes, user friendly and easier to navigate. you can customize your goals and track your progress along the way. The touch follow-up system helps retain my past clients in a meaningful way. Birthday and special date reminders help me create connections with my clients. The monthly newsletter is an added hands-off touch. Great product and am glad I made the switch!

#### Cons

Since setting up the system I have not had any problems and cannot think of anything I would like to change. All in all a great product!

#### Vendor response

So great to hear your awesome feedback, Tricia!

Replied July 2020

---

### Best CRM and Touch Product on the Market

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Real Estate
- Company size: Self-Employed
- Product usage: 3-5 years · daily
- Reviewed: August 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Fantastic Investment

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This CRM has all the features needed to stay in touch with your current, past and future clients. Its easy to learn and highly effective. It doesn't over task you for functions not necessary for Rain Maker. You can goal track, track you income and future income opportunities with easy. I highly recommend you implement this CRM as soon as you get into the business.

#### Cons

There are still functions that I'm not using, so that's my fault not your fault.

#### Vendor response

Thanks for your great feedback John!

Replied December 2020

---

### CRM FOR REAL ESTATE AGENTS

- Overall rating: 5/5
- Reviewer: Ken M.
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: 3-5 years · daily
- Reviewed: August 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We have used it for several years and like the updates that have been made and ease of overall use.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is easy to set up and use on most platforms. The newlsetter is a lead generator. task reminders arecrucial to my business and Ixact performs well in this area.

#### Cons

finding information can be slow and the app and computer screens are somewhat different.

#### Vendor response

Thanks for your feedback Ken!

Replied December 2020

---

### Great CRM

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Real Estate
- Company size: Self-Employed
- Product usage: 1-3 years · daily
- Reviewed: August 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

This CRM is the best I've ever used. And I've gone through a few that I was never really happy with. This CRM is easy to use and keeps me on task.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

This product is easy to use. The mobile option makes this great for keeping up with my tasks while on the road.

#### Cons

Some features that you can get on your desktop version are not currently available on mobile version. Setting KIT's or Activity plans for example.

#### Vendor response

Hi Santina, Thank you for your great feedback. We are working on improving our features, down the road, so please be on the lookout for new updates! :)

Replied December 2020

---

### Love this app!

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Industry: Real Estate
- Company size: 2-10 employees
- Product usage: 1-3 years · a few times a year
- Reviewed: May 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Excellent

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Functionality: 3/5

#### Pros

Ease of use and capturing from other platforms

#### Cons

It can at times be complicated. That's why 4 stars not 5

#### Vendor response

Hi Jim Thank you for your awesome review! We hope to give you a hand with any issues you are facing. Please give us a call at 1-866-265-6990 so our Customer Support team can help you out. Thank you!

Replied May 2021

---

### Does the job!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Real Estate
- Company size: 1001-5000 employees
- Product usage: 1-3 years · weekly
- Reviewed: July 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It's great, I hope they continue to develop features on easy usage and more campaign marketing. Also social media options.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Data base is easy to use and I can upload excel spreadsheets. Duplicates can be managed as well. Next I will be purchasing the IDX website service.

#### Cons

Wish customer service would help navigate questions better with walking us through issues. Need to add more newsletter options the header options are limited and not very modern, too big. Needs more client touch options.

#### Vendor response

Thanks for the great review, Hina! Please try reaching out to our customer support team again with any questions you may have along the way. Our goal is to better serve you so that you can take advantage of all of the benefits our CRM has to provide! :)

Replied August 2020

---

### Good value for the money

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Industry: Real Estate
- Company size: 11-50 employees
- Product usage: less than 1 year · daily
- Reviewed: August 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

As a relatively new realtor, I needed to find software that had the options I wanted. I also needed one that I could afford. IXACT was recommended by a fellow realtor in my office. I tried free CRM software, but you really did get what you paid for: clunkiness, fewer options, and inability to customize. IXACT is worth the cost.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

IXACT has a good user interface and offers many options to track clients and communication with them. I also purchased the Social Media service, and that has been a great way to keep my name out there through postings on Facebook, Twitter, and LinkedIn.

#### Cons

Having many options is a good thing, and also a bad thing. You have to wade through all the options to find and figure out which options work best for you. I’m still in the early phase of using IXACT, so this may become easier as time goes on.

---

Showing 1 - 10 of 145 Reviews

[See All Reviews](https://www.softwareadvice.com/crm/ixact-contact-profile/reviews/)

## IXACT Contact Popular Comparisons

[HouseJet vs IXACT Contact](https://www.softwareadvice.com/crm/ixact-contact-profile/vs/market-maker/)[CINC vs IXACT Contact](https://www.softwareadvice.com/compare/1872-ixact-contact/vs/71237-cinc/)[BoldTrail vs IXACT Contact](https://www.softwareadvice.com/compare/1872-ixact-contact/vs/435596-BoldTrail/)[Lofty vs IXACT Contact](https://www.softwareadvice.com/crm/chime-profile/vs/ixact-contact/)[Pipedrive vs IXACT Contact](https://www.softwareadvice.com/crm/ixact-contact-profile/vs/pipedrive/)[Wise Agent vs IXACT Contact](https://www.softwareadvice.com/crm/ixact-contact-profile/vs/wise-agent/)

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