I love this product because it can interact with our customers and it so so easy to use.

One of the best tools for prototyping and building conversational software.

The product is very easy and intuitive to use, has a good range of pre-built integrations and with webhooks you can integrate technology with any API enabled software.

They don't have 24/7 support, time zones, I am in the Mid-US,  No live chat support.

I use it now just for simple lead generation inside content marketing strategies and it's working fine.

However, these features do not function properly and when you request support, they are absolutely useless.

I love the flexibility in design, integration, and conditional branching available with Landbot.

You can technically integrate through Zapier, but that's an additional recurring cost that I don't always want to add. In any case, I'm pretty excited about the future of Landbot.

The one thing that has really impressed me about Landbot is how intuitive its Drag-and-Drop workspace is.

Near one month using the pro version and I had not any problem.

Pay for each user and your logo when I have payed.

What I liked the most about the tool is the cost benefit they bring in relation to the quantity of agents / price. In addition to all its ease in all documentation and support.

Scripting is very hard and the HOOK options are limited.

I have built a few for myself as well as for clients of mine and was always super excited with the results.

Attractive front end experience. Prompt and courteous customer service.

It’s is a tool that is useful to a wide range of uses. Still it is up tongue adoption of chestbits frontage general Public that will they’ll the success and survival of such tools.

They are open to help while you are interested in buying, but once you buy, forget it.

It is very easy to build a chatbot due to the great user interface in the backend. The blocks make it really easy to build complex bots that are integrated well into other tools or software.

Great Lead-Gen tool and also great use for customer support. Makes building complex bots very easy and offers a lot of integrations.

It does not have a mobile app so it is hard to manage.

The flow builder is a bit confusing and when the flow is long, it starts to work slowly.

The built-in analytics are super useful for analyzing traffic. Customizability is fantastic.

It has been an amazing resource for acquiring and organizing our leads and the calendar and note taking ability is unmatched.

The most hated part of Zoho is its Customer support , it is very pathetic and sometimes it is very glitchy which makes the CRM unusable.

Easy to use, has a good free tier, innovative, friendly UI and UX, a good product in general, good mobile application.

Easy setup, they have different templates for different industries which is nice, can quite easily adjust it with the Zoho Creator, customer support is great too.

This is such an amazing application and customer support on this product is amazing.

I LOVE THAT WE CAN ACCESS FROM ANYWHERE. WOULD LOVE TO INCORPORATED FOR THE FULL STAFF BUT IS BEING USED FOR CERTAIN STAFF ONLY.

The best is contacts and accounts flexibility. Also seamless integration with Zoho Finance suite, which is very good.

Great product for the price. Easy of use and being compatible with other CRM programs, makes it a winner for our company.

My overall experience has been one filled with struggle and frustration.

I really loved the software and recommended it to many of my customers and they are happy with it for months now.

We've got some problem with the email invitations often sent into the spam folder of our customers... but it's a common problem with other CRM I guess.

It is useful for business purpose as it helps maintaining connection with clients and helps to build great customer relations.

I have used other platforms, however there is something very user friendly about this solution, the customer support team and extremley helpful and on hand to answer any enquiries they are patient.

The integration is really awesome, also tracking the invoices and payment really impressive, just I'm not totally satisfied with​ the interface.

Reporting part is also good as compared to other clients, apart from this it analytics capabilities are also awesome.

You get different answers from different customer representatives and the lack of an account manager is painful. App store is full of apps that barely work or aren't maintained.

The reporting system of this software is the best thing I like most about this software. The format of reporting is the best thing.

Best CRM available in the market, Very easy to setup and use. My clients love using the CRM and very user friendly software tool.

Overall, we are happy with Zoho. They are good people, provide great support, and you can't beat the value for money equation.

It’s great to have such an amazing chat support. Overall I’m loving this database and all of its functions.

I love the free account and so does my team. It’s easy to use (once setup) and customer service has always been great.

This is a very easy to use CRM that helps stay on top of all my contacts. Amazing features for a free crm.

This is absolutely great CRM for a medium and big companies. One of the best clients cards, easy integrations and great solution for sales and marketing.

This is a good software to use for the beginners, support is awesome and compared to other alternatives in the market this is pocket friendly as well.

India customer service that can be hard to understand, the use of CRM platform can be confusing and disjointed.

Misleading information during the trial phase. Always upselling their useless apps through Zoho one.

Highly recommended and nice product for startups especially, who are looking for budget friendly and reliable product.

Great features, great integrations, nice price. Good instructions, and even a full course on Linkedin Learning.

The UI is so confusing that I had trouble discovering the features that I needed.

Sometimes, i can even login to the platform and keep showing an error for the Captcha. Other than that, the email template that are provided is difficult to edit and not many option to customized it.

I primarily use it for business e-mails and internal communication. I love how clean and organized it keeps all of my e-mails, and I love the tabs and how customizable my inbox is.

Reminders are extremely helpful in followups. Campaign analytics are really awesome and gives the best analytics to identify the top leads.

The RingCentral integration is especially great with company wide caller ID that syncs with all Modules and the integration between the Zoho ecosystem is just great.

The calendar is pretty good, it has a very good and constant feedback, graphs and charts are really useful.

We are happy overall with the Zoho experience. It is perfect for us to collect sales data and to see graphically where we are for the year.

It is super user friendly and customizable to fit your needs. It allows you to really connect with your customers - with ease.

US Dollar

Landbot.io is no-code chatbot platform designed to empower businesses to build frictionless conversational experiences. Landbot helps marketing, operations, and customer service teams triple their efficiency and cut operating costs by automating conversations in a human-like way. Anyone can create automated chatbot flows to better engage customers and increase conversion rates on WhatsApp, Web, or Messenger. The company leverages recent advancements in Artificial Intelligence and GPT solutions to help make the chatbot building experience even more accessible


Landbot is available on monthly/annual subscriptions and support is extended via email, FAQs and other online measures.



LongDescription

File Management

Real-Time Analytics

Engagement Tracking

A/B Testing

Lead Notifications

Surveys & Feedback

Site Intercept Survey

Online Forms

Skip Logic

Lead Capture

Automated Responses

Code-free Development

For Developers

URL Customization

Transfers/Routing

SMS Messaging

Progress Tracking

Customer Service Analytics

Human Handover

Sentiment Analysis

For Sales/Marketing

Data Extraction

Lead Distribution

Conditional Logic

Pipeline Management

Customer Database

Query Suggestions

Lead Database Integration

Customizable Fields

Natural Language Processing

Data Import/Export

Randomization

Customer Support

Process/Workflow Automation

Lead Verification/Validation

Configurable Workflow

Proactive Chat

Survey/Poll Management

Question Piping

Product Recommendations

Intent Recognition

Multi-Channel Communication

Contextual Guidance

Question Library

Landing Pages/Web Forms

Question Branching

Lead Segmentation

Real-Time Notifications

AI/Machine Learning

Email Management

Response Validation

Response Quotas

Alerts/Notifications

Reporting & Statistics

Customizable Questions

Website Visitor Tracking

Chat/Messaging

Customizable Templates

Real-time Conversations

Conversion Tracking

Lead Nurturing

Real-time Consumer-facing Chat

Multi-Language

Real-Time Reporting

Support Audio/Images/Video

Customizable Branding

Chatbot

Reporting/Analytics

Lead Qualification

Feedback Management

Customizable Forms

Appointment Management

Data Analysis Tools

Pre-Configured Bot

Drag & Drop

Third-Party Integrations

Survey Builder

Appointment Scheduling

Canned Responses

Live Chat

Mobile Survey

Multi-Channel Distribution

Virtual Assistant

Offline Response Collection

Prospecting Tools

Augmented Analytics

Web browser (OS agnostic)

The product is available on free, monthly and annual subscriptions with access to features as per selected business plans. Pricing starts at $39/month.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

51-200

201-500

501-1000

Landbot

Live Online

Webinars

Documentation

Videos

Zoho CRM is a cloud-based business management platform that caters to businesses of all sizes. It offers sales and marketing automation tools with helpdesk, analytics and customer support functions.


Zoho CRM helps users respond to customers across channels in real-time. Zia, Zoho CRM's AI-powered sales assistant, can predict an appropriate time to contact customers. It scans emails for urgency and can display relevant statistics or documents when performing searches. Users can integrate with G Suite, WordPress, MailChimp, Evernote, Unbounce and other third-party systems. Zoho CRM's software development kits provide tools to build custom functions to add to the CRM.


Zoho CRM is available on monthly or annual subscriptions and support is extended via phone, email, documentation and other online measures.



Commenting/Notes

Third-Party Integration

Rewards Management

Content Delivery

Cataloging/Categorization

Website Analytics

Sales Analytics

Customer Surveys

Forecasting

Multi-Channel Marketing

Business Card/Badge Scanning

User Management

Social Marketing

Meeting Management

Internal Chat Integration

Text Analysis

Product Catalog

Mobile Alerts

Performance Management

Email Alerts

Customizable Reports

Document Storage

Proposal Generation

Access Controls/Permissions

Activity Tracking

Data Synchronization

Customer Segmentation

Drip Campaigns

Sales Pipeline Management

Referral Tracking

Contract/License Management

Task Scheduling

Marketing Calendar

Calendar/Reminder System

Relationship Tracking

Transaction History

Incentive Management

Free Edition  (CRM for entrepreneurs) - Forever free upto 3 Users.

Standard Edition (Sales tracking for Small Businesses) - $14/user/month (billed annually).

Professional Edition (Complete CRM for any SME) - $23/user/month (billed annually).

Enterprise Edition (CRM for multi-level organizations) - $40/user/month (billed annually).

Ultimate Edition (CRM for large-scale organizations) - $52/user/month (billed annually).

Landbot vs Zoho CRM

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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