Law Ruler Software vs Oracle Cloud CX

RATING:

4.8

(43)

Law Ruler Software has 43 reviews and a rating of 4.79 / 5 stars vs Oracle Cloud CX which has 16 reviews and a rating of 4.34 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (43)
4.3 (16)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
December 13, 2023
November 23, 2022
Pros/Cons
  • Pros

  • It will offer your firm the ability to capture a new client as quickly and professionally as any other law firm out there. The next revolutionary aspect to Law Ruler is its text integration.
  • The system itself is easy to use which helps since our staff is all virtual now because of covid.
  • Cons

  • The current lack of Onedrive integration is the only thing I have found missing. I understand this is being added.
  • Didn’t integrate incredibly well with our other case management program.
Read all user reviews
  • Pros

  • Oracle CX is a great product for interacting with our customers, giving them a good face of our company. It has lots of reports and lots of powerful tools to use.
  • Amazing powerful tool that makes CX and CRM management so simple and easy to use in any company of any size.
  • Cons

  • The program seems to crash on occasion, and it can run slow at times but other than that I don't have any other issues with it.
  • It's a difficult software at first but I've gotten used to it and nowadays I don't trade for any other.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos