Oracle Cloud CX
About Oracle Cloud CX
Oracle Cloud CX Pricing
Contact Oracle for pricing details.
Free trial:
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Free version:
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Most Helpful Reviews for Oracle Cloud CX
1 - 5 of 16 Reviews
Samuel
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Could not be happier with Oracle CX
Very positive, have loved every minute of working on Oracle CX.
PROSAmazing powerful tool that makes CX and CRM management so simple and easy to use in any company of any size.
CONSDaunting interface when you first launch Oracle, but you quickly overcome this.
Daniel
Retail, 5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2019
Smart, Quick and Simple Retail Solution.
Deeper look into our business. Great for tracking inventory, building customer profiles, and easy to use!
PROSOracle CX retail solutions has brought our company a much smarter, comprehensive, and cutting edge look into our business. Easy to explain to team members, great for looking into inventory, and automatic promotions on transactions are just a few of the perks of Oracle.
CONSThere are some occasions that there are some hiccups with starting up the software, but it usually is an easy fix.
Stephanie
Higher Education, 501-1,000 employees
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed October 2021
Inefficient
I enjoy data entry and data management. I liked the ability we had in CX.
CONSIt is extremely hard to teach major gift officers how to use this software, it's much more technical than our team was willing to work with.
Anonymous
5,001-10,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed November 2020
Oracle for ECommerce
I work for an ECommerce company and I use Oracle Cloud every day. I set up new items so we use it to add our skus and manage our vendor agreements and purchase orders. Oracle Cloud makes this very accessible and easy to undergo this process.
PROSI like the the user face and setup of the program. It makes it easy to use and access the functions you need. I work in ECommerce and we use the program a lot for managing vendor agreements and accessing Purchase Orders.
CONSThe program is a bit slow and lags quite a bit. It took me a while to get used to moving at the pace it goes. Other than that, I don’t have many complaints.
Krishnamurthy
Information Technology and Services, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
A secured tool for data management
Easy to use and explain to team members and it does it's job.
PROSOracle cloud is a secured tool and easy user experience. Could teach easily beginner about the usage. Amazing data entry and data management tool.
CONSBoring interface and graphics can be improved in latest versions. Everything process looks same and user can be confused upon using as time goes.