Marq vs Oracle Cloud CX

RATING:

4.6

(279)

Marq has 279 reviews and a rating of 4.56 / 5 stars vs Oracle Cloud CX which has 16 reviews and a rating of 4.34 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (279)
4.3 (16)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
October 10, 2023
November 23, 2022
Pros/Cons
  • Pros

  • I enjoyed the templates provided and the ease of use. The selection of categories and templates was extensive and varied.
  • I like the integrated feature to make flyers and produce in .pdf format. It's nice to have a simple to use, built in feature for creating nice flyers to print out and leave at homes.
  • Cons

  • I feel that even with the premium account, that these options are limited.
  • Rearranging page order was not easy—need a bigger interface to drag and drop. Not enough fonts, sometimes glitchy.
Read all user reviews
  • Pros

  • Oracle CX is a great product for interacting with our customers, giving them a good face of our company. It has lots of reports and lots of powerful tools to use.
  • Amazing powerful tool that makes CX and CRM management so simple and easy to use in any company of any size.
  • Cons

  • The program seems to crash on occasion, and it can run slow at times but other than that I don't have any other issues with it.
  • It's a difficult software at first but I've gotten used to it and nowadays I don't trade for any other.
Read all user reviews
Pricing Range
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$
$
$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos