I love the service it is simple for people to subscribe. On the back in the analytics are amazing and so easy to understand.

Mailchimp is super easy to use and was a breeze to set up. Everything was very straight forward and the user interface is very nice.

I liked that I had never used any type of service like this before and it made it very simple for my husband and I to reach out to folks who were interested in our business.

I like MailChimp and appreciate its ease of use and slick looking templates, also strong reporting and tracking capabilities.

Mailchimp works great for what it is and is price competitive. This is a great option for the budget conservative mind.

Some legit emails get marked as spam. If too many are marked as spam you run the risk of getting your account suspended or at times deleted.

Their ability to evolve in useful ways — mobile app, education program, email to postcards, etc — is what we like most, for sure, and why we stay with and recommend Mailchimp to others.

I love that I can create great looking emails with such ease. It has made a huge difference in my ability to communicate with my clients and two do connected drip marketing.

Mailchimp, is an excellent cost effective solution for sending out mass emails to customers. It has great capability for both the tech savvy and non-tech savvy users.

The customization feature allows you to create colorful and creative emails that are appealing to the eye. The scheduling feature is super helpful to plan out communications.

And allows for an all in one solution. The reporting is as good as it gets, most of their tools are free and the interface is super easy to use for editing purposes.

Customer support was terrible and when i misunderstood how to use the platform they terminated the relationship because of spam.

Mailchimp was very good and allowed my own business to grow and become stable. With a good website and domain making it stand out.

I love the ease of use ability to integrate with various platforms and ability to check daily on our growth.

Mailchimp has been great with keeping in contact with members of the community, providing important updates when needed.

The software is easy to use, it has great pricing and free services to get started. It allows you to see who is engaging in your emails and who is not, great design tools.

We use Mailchimp for all our drip and sales promo campaigns. We are a small company just getting our footing so having such an awesome tool to help us spread the word is a great benefit for us.

The concept is nice for large outreach and marketing emails. I was hoping to use this also as a customer service piece when reminding existing clients of upcoming maintenance.

Mailchimp is the perfect, entry-level system, for people that are just starting out. It is easy to use, great price (including a free version).

It came with free trial which helps to convince my company to use it. It has a great feature  and user interface that helps even any one new to email marketing to start with.

Easy to develop on using API, amazing possibility to up sell products via integrated marketing tools and integrations with e-commerce, brilliant list management features and click tracking.

I was quite frustrated with the fact that I had no assistance at all and it created a bad experience for me as a new user.

This price is outrageous. Also, they do not give you an option to not pay for the features you do not use.

The customization and integration of this software is great. Also, the easy of sending weekly and monthly newsletters is awesome.

Warranty companies that we contract with and we can neatly arrange their locations and jobs for ease of access.

Great value for the money. Smart Service makes running my business much easier and I highly recommend it to anyone in the service business.

Pathetic management and very greedy sales people.

Smart service is awesome. Easy to use and good value for the money you pay.

The ability to upload and store images of customers equipment has been invaluable for insurance claims and warranty coverage and keeping track of model and serial numbers.

I like that it’s mobile friendly and integrates well with QuickBooks.

This is time consuming and causes errors if the new job is not scheduled as recurring.

Easy to use, Tech support is amazing, and the sync between Quickbooks and Smart Service is great.

It is fairly user friendly. I do like the posting and dispatch screens.

Once you get the hang of it, it's pretty intuitive and easy to use.

It doesn't seem to back up what is done after you post a job. You then have vague information available.

The other issue I have is how difficult it is to remove some of the selections on drop down lists that were entered by accident. Even after following the step to do that some of them are still there.

The ease of changing information is good and bad. From an accounting perspective, it is a bit soft on that aspect.

Saving us paper and stress with perfect integration with Quickbooks. Thanks for this great product.

Easy to use and the service is awesome. Any time I need help you are there and always polite.

We use it for scheduling field techs for service calls. Great features, but the designers need to work on the reliability of the program.

Its a good basic software for scheduling and data-basing but need many fixes to be up to speed with competitors.

While it took us about 45 days to fully integrate the software and maybe 60 days to feel like we were maximizing our investment I would say that this software was a great investment.

Overall the product is solid and the Support team is extremely helpful.

Great program for service industry. Customer service is always helpful.

It is extremely easy to use. It is evident that quite a bit of thought went into the design of the software, because the features are useful and informative.

Outstanding Software with Outstanding Customer Support.

The first year, it was difficult flipping back and forth between Quickbooks and SmartService, until we built up a history on our customers.

Many positive features, photo capturing, signatures, notes. I enjoy the monthly webinars that provide/reap new and old features of the product.

The only other bad thing is that it has to work with Quickbooks, which is an atrocious company to have to do business with.

This software and the I-fleet version are great to use. The program is simple to learn, and a great tool for dispatching and tracking technicians time, parts/materials and notes.

Was easy to use I enjoyed working with it. I always had way to keep my accounts scheduled.

Has been fine, had to find a few go arounds for scheduling. I do wish we could get quicker response times when needed.

Scheduling and the ability for the work order to convert to invoice in Quick books.

US Dollar

Mailchimp is a web-based marketing automation service with millions of users worldwide. The application allows users to share newsletters on various social networks and track customer engagements. The application provides tools to create targeted emails, run Facebook ad campaigns, automate follow-ups and monitor campaign progress, among others.

With Mailchimp, users can collect and analyze their email responses. The application offers graphical representations of data and customer interactions in various formats. Mailchimp allows users to design, share and track email newsletters from any location. With interactive drag & drop interface, users can create and share attractive email campaigns. The built-in analytics and reporting functionality allows marketers to monitor customer activities or generate ad hoc reports.

Mailchimp also offers a mobile-based application for both Android and iOS devices. The application works as a shortcut to reach users' email marketing accounts, enabling users to receive campaign updates, add subscribers and remain informed about social media activity.

The solution serves a wide range of businesses, from small e-commerce to big online retailers and is available on a monthly subscription basis.

LongDescription

Real-Time Analytics

Engagement Tracking

A/B Testing

Customer Surveys

Multi-Channel Marketing

Personalization

Social Marketing

Site Intercept Survey

Multi-Channel Management

Skip Logic

Lead Capture

Mass Texting

Activity Tracking

URL Customization

Shared Inboxes

Data Synchronization

Customer Segmentation

Subscription Management

Drip Campaigns

Real-Time Monitoring

Responsive Web Design

Referral Tracking

Multi-Account Management

Real Time Editing

Marketing Calendar

Multi-Campaign

Customer Database

Recommendations

Audience Targeting

Automated Publishing

Geolocation

Customizable Fields

Collaboration Tools

Template Management

ROI Tracking

Data Import/Export

Randomization

Campaign Segmentation

Email Tracking

Email Campaign Management

Lead Generation

Email Templates

Customer Activity Tracking

Subscriber Management

Email Distribution

Content Management

Form Builder

Preview Functionality

Email Marketing

Mobile Access

Social Media Monitoring

List Management

Real-Time Data

Performance Metrics

Mobile Retargeting

Channel Management

Question Piping

Click Tracking

Multi-Channel Communication

Behavioral Targeting

Marketing Automation

Question Library

Landing Pages/Web Forms

Question Branching

Social Media Integration

Behavior Analytics

Customizable CTAs

Workflow Management

Email Management

Dynamic Content

Event Triggered Actions

Response Validation

Activity Dashboard

Response Quotas

Alerts/Notifications

CAN-SPAM Compliance

Reporting & Statistics

Segmentation

Social Media Retargeting

Website Visitor Tracking

Geotargeting

Automated Scheduling

Customizable Templates

WYSIWYG Editor

Team Management

Image Library

Conversion Tracking

Lead Nurturing

Social Advertising

Delivery Tracking

Dashboard

Mobile-Optimized Email

Spam Blocker

Customer Journey Mapping

Real Time Reporting

Support Audio/Images/Video

Reporting/Analytics

Contact Database

Monitoring

Web browser (OS agnostic)

Mailchimp offers multiple pricing plans for their Marketing Platform:

Mailchimp Marketing Platform: 

- Free - $0/per month
- Essentials - $13/per month
- Standard - $20/per month
- Premium - $350/per month
 

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Mailchimp

Live Online

Webinars

Documentation

Videos

The Smart Service mobile app syncs with QuickBooks, allowing users to create and manage customer accounts, schedules, and invoices.  In addition, the mobile Smart Service system expands QuickBooks with work order management, routing, time tracking, inventory, estimates, digital forms, workforce tracking, service histories, and many other easy-to-use features.

Employee Management

Purchase Order Management

Work Order Creation

Payment Processing

For Locksmiths

Time Tracking

Document Imaging

Equipment Management

Dispatch Management

Job Costing

Mobile Payments

Contract/License Management

Task Scheduling

Electronic Signature

Timesheet Management

Recurring Appointments

Chemical Usage Tracking

Job Management

Scheduling

Mobile Signature Capture

Self Service Portal

QuickBooks Integration

Technician Management

Lead Management

File Storage

Smart Service is available for a one time price of $1,599.99. Additional users and mobile users are available at a discounted rate.

Mailchimp vs Smart Service

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