They don't respect the contract but try to use it to bully people who are getting bad services and products into continuing to pay them.

Property base will send you a harassing amount of email invoices.

Unfortunately, the integration of properties and being able to communicate with clients about properties is terrible.

Propertybase is a fabulous company, with amazing staff and great tech for Real Estate.

There is so much on our admin page, that it's difficult sometime s to find what I need. I don't use any of the other pages except admin.

I love how everything is on one place. I can track my progress, complete assigned tasks, and keep up with my contacts in just a few minutes.

After pulling out our hair and paying ridiculous sums of money to have Property Base customize our experience, half of the processes work. Those that work are awesome.

This means that, for those specific fields and functions, you have very, very limited control of what you can edit, not even the title (at the very LEAST, we should be able to change the title!).

We have been working with you for almost 2 years and I have no idea why.

After a few days somebody on their end figured out that it was because they only mail to 10,000 addresses- unless you pay them another ridiculous bundle of money.

I like the fact it's built on salesforce and it's reliable. I also like that it's very scalable software.

The only thing that was offered was to PAY money for a one-time setup fee. We will not be renewing and so far just threw money out the window.

The system is very easy to use, user friendly and set up well by Carpenter. I like the drip campaigns.

There are applications you can purchase that will integrate with your system to help manage email marketing campaigns or even upload multiple business cards from your mobile app to save time.

Workflow Management Tailored to Your Business. Integration with other Real Estate Solutions.

It was fantastic for the first 5 years cause we did everything ourselves and salesforce platform is fantastic.

We are generally very happy with PropertyBase, it has helped our company become more efficient and better at record keeping. The Customer Support Team is the best asset to the program.

Nothing but heartache and lost time, money and energy.

Ultimately I think you could say it was buggy at best, and totally worthless in other areas. Eventually I got to the point (6 months in) where I just realized we needed to cut our losses and move on.

I've had fairly good luck using this program - it's nice to have everything we use in one place.

It is an extremely powerful, best in class CRM platform which you can then bolt on best in class for other needs. However, don't expect out of the box perfect functionality.

This software is very user friendly and simple to manipulate every detail. The mobile app is great because it has everything I need being a Licensed Real Estate Agent.

Has tons of great tools and features. Great follow up capability to interact and monitor customers and clients.

I found the way to navigate through the software a bit confusing. It's not the most intuitive interface to use on the back end.

I love the ease of sending drip campaigns and single campaigns. The ability to use hyperlinks is also extremely helpful.

I have been treated well, my only complaints are the above mentioned.

No transparency into spam-tagged phone numbers & replacements. More than 50% of replaced numbers come back already as spam, waste of our money.

Convoso has a really cool workflow automation that has elevated my productivity quite a bit and I'm definitely profitable.

I felt that from planning to live strategy it went swift, accurate with attention to detail and training to ease the transition.

The thing I like the most is that it is user friendly, easy to use, no complications, just straight to the point get the calls and dispose them correctly.

They have a team dedicated to driving your success, and have helped us improve in all dialing KPIs from our previous dialer.

The business has been able to set up quality appointments in less time. Reporting is a good tool.

Also, Convoso tech support is 2nd to none. Tech Support is easily accessible, all issues are resolved efficiently and even done with a smile.

It has lead management, a fully integrated PBX,  tons and tons of features that help optimize your operation and minimize the need for a admin to run it. It pretty much runs on auto pilot.

This allows me to make smarter decisions with Real Time Analytics that Track Agent and list profitability.

A lot of times bad updates causes glitches that affect our performance.

What I like the most about the convoso is its very easy to used , we were not having any problems in contacting our clients since it is reliable and options were given and can easily to be found.

SENSITIVE CONTENT] and [SENSITIVE CONTENT] are head and shoulders above the rest and should be models to learn from in the onboarding process. Love you all and thank you very much.

The software increased our contact rates 3x which increased overall sales 3x. In addition, the reporting dashboards allowed us to vastly improve a number of efficiency and agent behavior issues.

Our campaign has very specific needs and the software struggles to customize to our needs. In example, Reporting is restricted to dials when we need records as well.

There would also be times that there's a delay. You might hear a phone call ending , you just need to click reconnect.

The price is a bit expensive but its worth it.

I love that is very user friendly. I can make contact with a lot off people in a shorter time frame and navigate the system with ease.

Cost and performance tracking, improved speed to contact, decreased lead spend, increased revenue.

The cost is above average for the sector and the deployment was one of the worst. Seems to be worth it however.

Awesome support, technology unparalleled and a strong emphasis on compliance and future AI and automation.

The best part of the software is the ease to move and manipulate the data to help drive performance.

Dialer is great and flexible system very easy to used contacting clients. And customer service is good on technical help.

This product was easy to use and implement for my new business. The customer support team has always been helpful, and the sheer levels of thought put into designing this software is amazing.

Worse system i've ever used, spent thousands of dollars setting this system up and nothing but constant issues and bugs that never get fixed.

Have always had solid customer service and technical help at will.

More complex configurations in Convoso are either limited or not possible.

Being able to track our costs and conversion ratios better than ever before. Also our speed to contact seems to lead our peers evidence by speaking to lead companies and verify time from post to dial.

I love how flexible the system is and that a lot of changes don't require an engineering background to apply.

Cost and a single integrated solution rather than a patchwork of tools.

Calls come in smooth most of the time and wait time is just right. It is easy to use and since its a web based tool, just log in at any browser, hit availability and you are good to go.

Kudos to amazing internal staff who helped me assimilate to my new surrounding and control panel mighty fast.

I've had some small difficulties with accessing the dashboard.

The only inconvenience we experience at times are network related & they are so rare we barely notice.

The dialer is great, We had better connect rate with our lead however, some of the API integration and functionality on the list are still not fixed.

The price for the extra features cost more than replacing the DID. The scam likely feature is not where it needs to be and it does not justify the cost.

US Dollar

Propertybase is a cloud-based global real estate platform suitable for real estate brokerages, enterprises and teams of all sizes. Core features include a configurable CRM, IDX websites and back office management.


The Propertybase CRM allows users to manage leads and contacts via lead routing, drip campaigns and other automated processes. Property listings, photos and other information can be integrated with various multiple listing services (MLS) and stored in the CRM. Propertybase websites can be built for brokerages or agents and include a content management system (CMS). Paperless closings, secure transactions and a brokerage intranet are available with the back office module. Users can view all activity and progress via Propertybase’s detailed reports and dashboards.


Propertybase integrates with multiple applications like Dropbox, dotloop, BombBomb and DocuSign.


Services are offered on a monthly subscription basis billed annually or quarterly. An online help center offers tools for troubleshooting, and dedicated support teams are available.



LongDescription

Real Time Analytics

Property Management

Lead Capture

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Data Synchronization

Drip Campaigns

Referral Tracking

Task Scheduling

Electronic Signature

Listing Management

Lead Distribution

Pipeline Management

Customer Database

Calendar Management

Customizable Fields

Template Management

Data Import/Export

Email Tracking

Lead Generation

Email Templates

Contact Management

Configurable Workflow

Lead Management

Email Marketing

Transaction Management

Sales Reports

Agent Management

Real-Time Notifications

Workflow Management

Email Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Segmentation

Reminders

Customizable Templates

Client/Property Matching

Lead Nurturing

Interaction Tracking

Website Management

Commission Management

Reporting/Analytics

Contact Database

Lead Qualification

Appointment Management

Client Management

Drag & Drop

Pipeline Reports

Third-Party Integrations

Appointment Scheduling

Task Management

Campaign Management

Document Management

Pricing starts with required user range bundles.

Our pricing includes the Force(.)com platform license. No additional licenses from Salesforce(.)com are required.

Email/Help Desk

FAQs/Forum

Knowledge Base

11-50

51-200

201-500

501-1000

1000+

Propertybase Salesforce Edition

Live Online

Webinars

Documentation

Videos

Market Dialer is a cloud-based call center platform with a host of integrated features focusing on the needs of small and medium-sized businesses and proven to increase both user efficiency and call volumes.

ShortDescription

Convoso’s all-in-one contact center platform generates and converts leads faster using multiple communication channels. The cloud-based solution offers multiple dialing modes (predictive/power/preview) along with two-way texting,  outbound emailing, smart voicemail drops and Dynamic IVR to pre-qualify leads automatically.


As a cloud-based solution, Convoso’s Contact Center solution is accessible over the internet through servers maintained by Convoso. 


The solution supports customer-centric industries, including insurance, travel, debt settlement, education and more. It helps users manage call volume, sell products or services, conduct market research and qualify sales leads. 


The predictive dialer helps users predict agent availability and maintain the pace necessary to ensure maximum call volume. Dynamic IVR automates customer flows so that maximum customer queries are solved through automated and human-like responses and the rest of the queries are routed to the appropriate agent.



Propertybase Salesforce Edition vs Convoso

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