Hard to get a comprehensive understanding. User guide talks alot about the functions but not the set up and connections between functions.

We struggle with the multiple emails and slow process to get questions answered.

LV has a group of forward thinkers and appear to come up with quick and easy solutions for text and e-mail. They are very dependable, do not go down as previous dialing solutions have.

The software is constantly upgraded and new features are added, making it an industry leading solution.

Sometimes, there are errors and technical difficulties.

By providing an easy to use interface and opening up almost all features of the system directly to the user, you truly are in control of your own call center.

Best value, better user interface than any I've seen.

This has provided tremendous benefits in terms of efficiencies as well as visibility to the overall operations of the Call Center.

The product works good but if you are having any problems with it don't expect to get a solution for the help desk.

Their customer service and support staff are top-notch.

Livevox is a user friendly tool and has good transperancy.

Software very intuitive with great reporting and call management systems.

If your not using LiveVox, your wasting your time, money and manpower. No other dialer compares.

The customer service we have received has been some of the worst customer service I've ever experienced in the industry. The actually help desk is terrible.

The connections between the capability is somewhat confusing and non intuitive. The inability to use the base without incorporating to the entire echo system is the most frustrating.

The software is easily scale-able as our organization grows and they were very proactive to assist clients with Work from Home solutions when Covid hit.

Staying compliant in these Litigious times has put us at ease and really reduced stress for all of my crew. I believe they have the ability to be the #1 dialing solution for the collection industry.

Customer service is over seas and very difficult to deal with.

LiveVox is an excellent partner and offers great support and feedback on how best to leverage their software.

LiveVox has been an excellent partner allowing us to advance our business and reach record revenue.

RueBaRue has done an outstanding job at simplifying so many different tasks that have taken up so much of my time.

My experience has been that if there is anything I come across that I don't understand or have difficulty with, RueBarue is so quick to respond and offer assistance.

One business problem this software helps solve is lost information sheets in property. It also allows guests to review instructions prior to arrival and to ask questions ahead of time.

The links provided to guests to view close by restaurants and attractions directly from Google are amazing.

I haven't found anything I don't like about it yet.

The email scheduler is a little rudimentary, only allowing for text and no design or photos.

The customization allowing personalized guest books specific to each property for each gives us the ability to provide hyper specific information at scale and on an automated basis.

Guest communication is our favorite feature. Easy to use and very simple integration to the system we already use.

RueBaRue has opened the door for us when communicating with guests. It is an easy to use product.

Previously, there wasn't a way to determine if a property guide had been sent to a particular guest, but Nars has solved this problem.

We've created amazing automated messages that have streamlined our business to the point that we save hours and hours a week, allowing us to run our business more efficiently.

The only negative was my fault for not getting my information in to populate the guides and information. Once I finished on my end we were up and running in no time.

Easily integrated with OwnerRez, all guest information loads seamlessly between the platforms. Extremely user friendly and the development team are open to ideas or suggestions from the field.

I like that the platform can be customized to match my company marketing, colors, logo , etc. The ability to create custom guides for each location is great and showing the distances is awesome.

The communication part is sort of confusing - when more than one of us are getting the texts we can't always tell the other person answered them already.

Guest communication has significantly improved.

I love the look of the product and what information I can supply my guests with. It's easier to use and set up was very easy.

Fantastic customer service to help with setup and any issues along the way. They just jump right on the phone to help you.

Ruebarue is one of the first technologies we have purchased that all the promises from the sales pitch came true.

In addition, using RueBaRue has eased our workflow tremendously with automated texts and communications with our guests, and effortlessly integrates with our Streamline Reservation Software System.

The destination and property guidebooks can be as general or as comprehensive as you need them to be.

Easy to use and customize. The functionality to make each guide unique is so easy.

We have found the customer service to begreat as well as the easy to use loading of info onto the app.

The set-up was so easy and well supported by the team.

The customer support is top notch and has made our decision to go with RueBaRue one of the better ones we've made.

LiveVox (Nasdaq: LVOX) is a powerful, next generation contact center platform that powers more than 14 billion interactions a year. They seamlessly integrate omnichannel communications, CRM, AI, and WFO capabilities to deliver exceptional agent and customer experience while reducing compliance risk. With 20 years of cloud experience and expertise, LiveVox’s CCaaS 2.0 platform is at the forefront of cloud contact center innovation. At the foundation of it all is their embedded CRM - one central hub for all of customer data and interaction history which enables agents to facilitate personalized two-way conversations through a single agent desktop. Customer account information and full interaction history are presented in one view, enabling seamless customer messaging from one channel to another. And, with their pre-integrated practical AI capabilities, it's simple to offer 24/7 automated customer support across channels. LiveVox’s platform allows companies to augment live agents plus generate powerful analytics through their WFO suite enabling a dynamic 360-degree view of everything happening inside your contact center helping to improve both performance and compliance. 

LongDescription

Call Transfer

Personalization

Document Storage

Sales Pipeline Management

IVR/Voice Recognition

Automatic Call Distribution

Calendar/Reminder System

Voice Mail

Auto-Dialer

Blended Call Center

Lead Distribution

Communication Management

Call Recording

Call Logging

Customizable Fields

Call Center Management

Call Disposition

Batch Communications

Progressive Dialer

Template Management

Data Import/Export

Call Routing

Email Distribution

Text to Speech

Contact Management

Outbound Call Center

Content Management

Lead Management

Email Marketing

Mobile Access

List Management

FCC Compliance

Survey/Poll Management

On-Demand Communications

Call Scheduling

Inbound Call Center

Call Scripting

Phone Key Input

Shared Contacts

Multi-Channel Communication

Marketing Automation

Queue Management

Multiple Scripts

Workflow Management

Predictive Dialer

Email Management

Caller ID

Campaign Specific Caller ID

Computer Telephony Integration

Segmentation

Real-Time Chat

Chat/Messaging

Conversion Tracking

Interaction Tracking

Manual Dialer

FTC Compliance

Alerts/Escalation

Power Dialer

Reporting/Analytics

Contact Database

Batch Processing

Feedback Management

Voice Customization

Preview Dialer

Call Monitoring

Third Party Integrations

Call Tracking Metrics

Task Management

Live Chat

Campaign Management

Callback Scheduling

Prospecting Tools

Search/Filter

Compliance Management

Knowledge Base Management

Customer History

Automatic Outbound Dialer

24/7 (Live Rep)

Chat

51-200

201-500

501-1000

1000+

LiveVox

In Person

Live Online

Webinars

Documentation

US Dollar

RueBaRue is a leading provider of innovative guest communication software for vacation rental home managers. Our software works in tandem with leading vacation rental software, enhancing the guest experience your company provides after your guests book a home. 

Our product helps you create digital guestbooks customized for each property, local area guides to the best restaurants, attractions and activities, guest surveys, Google business reviews and revenue-driving extended guest stays. With SMS/text automation, you can send guestbooks, surveys, welcome letters and much more automatically on a date and time you choose. Guest text messaging facilitates instant communication between guests and your team, leading to speedy problem solving and stellar guest reviews. 

RueBaRue software helps you save time, streamline operations, increase you revenue and please your guests. Guest text messaging, a popular time saving feature, can cut guest calls and emails by 50 percent. Alerts lets you text guests instantly in the event of a hurricane, road construction or a power outage. By integrating with popular vacation rental software, RueBaRue lets you create individualized guestbooks and curated local area guides in seconds and eliminates the need to import guest reservations manually.  

RueBaRue listens to our customers and is constantly on the lookout for solutions to the problems vacation rental home managers face. Since launching in 2016 with just one product -- local area guides -- we've blossomed into a dynamic, multifaceted platform focused on every aspect of guest communication. We've got new features for you on our back burner and can't wait to roll them out in the near future. 


Guest Communications

For Vacation Rentals

Guest Experience Management

Reservations Management

Tiered pricing ranges from $5 to $10 per property per month.

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