ClientPoint vs Pipedrive

RATING:

4.6

(154)

ClientPoint has 154 reviews and a rating of 4.6 / 5 stars vs Pipedrive which has 2958 reviews and a rating of 4.54 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (154)
4.5 (2958)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 13, 2023
May 15, 2024
Pros/Cons
  • Pros

  • It gives several options for walking through each step to better help you navigate. It also helps track the amount of revenue from each client before or after they accept your proposal.
  • I love the notifications when the customer opens the proposal and the reports given so that you can learn what they are more interested in about our company.
  • Cons

  • We use our own IDs instead of the automatically generated ones however, every time you exit the proposal and reopen, you have to reenter the proposal ID. It's annoying but not a deal breaker.
  • Also, customization features are a little limited. Not a huge gripe though since this may be a company function more than anything.
Read all user reviews
  • Pros

  • Very good CRM tool that helps visually track and display the growth of leads and opportunities in a company.
  • Pipedrive's free plan is great, you can get a good idea of whether the product is for you without actually spending a penny.
  • Cons

  • The worst part about the Pipe Drive platform is that you cannot customize the platform as much as you could with an enterprise level platform.
  • There is no key information once Pipedrive is down of who you can contact for support. I don't like the Lead section it really just sits there quite useless to us.
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Pricing Range
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$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos