Therefore, I don't use this feature which I regret. Another challenging area is the lack of  integration with my point of sale software, EposNow.

Aside from their easy integration, I really appreciated their re-targeting capabilities, customer recognition and rewards, and their check-in system.

Easy to setup and get started and price was reasonable.

Outstanding Product for Restaurants, Built to Scale.

Overall, Tapmango has been a great asset for my business.

Rep. has been fantastic - always quick to respond and extremely helpful. They put a huge emphasis on customer service and it really shows - if I need something they will get back to me within 2 hours.

So easy to easy to use and customers love it. Frequent and loyal customers love the fact they get rewards.

I reached out to complain to support and the response was blaming my customers. UX never blames the customer, but in this case the customer was blamed).

We were always sent back to a video. Even contacting the support line via chat was often frustrating.

For me and my wife it came down to ease of use. We'd researched some of the others, even had the chance to test run others in Dallas.

I would definitely recommend this loyalty program to business. I personally think it’s one of the best ones on the market.

Customers don't have to opt in through a text message. As a result, I have found that most customers give fake numbers.

I hope you get the flaws fixed as this was the worst decision I have made in 18 years in business. Signed: No saving this account.

The customer support is amazing, always available when you need them.

Personally, I have enjoyed learning the software and developing a deeper understanding of how the integration works.

All of this value for no more cost than our monthly service fee. They do not take a percentage there is no more fees.

What I truly like about Tap Mango as a small business owner is the software's automation. I have been able to save time on determining CLTV, tracking, and rewarding my clients.

Biggest reason why I went with Tapmango was users were able to self-checkin. It has a basic integration with square calculating rewards for my staff.

I would recommend Tapmango to any restaurant owner looking to improve their bottom line, increase loyalty, build an ecosystem, and boost their technology arsenal.

Customer service has always been sapaticular. Ive been really happy with the tech help.

They have been amazing to work with from their initial sales approach to their constant customer service through this process.

Customer service has been excellent. Our dedicated manager is fantastic he has helped us every step of the way in setting up the system and has continued to advise us regularly.

Great Service, wonderful customer service at a valued price.

My experience has been awesome. We were in a kind of plateau trying to come up with ideas how to improve our business during Covid times.

Then the potential customer has absolutely NO idea what to do from there.

For our business, we have seen a marked improvement in revenue since starting the program. The customers love it too.

This is a difficult question, there is just too much to love to pin point what I love most.

I have seen an increase in customers, new and returning, with the ease and features of this program. I am amazed at what this offers for me and to my customers.

Its easy to use and very convenient. I love the key chain card they supply with a QR code to easily distinguish different loyalty accounts.

Amazon is a very detailed, organized, easy to use gathering for worldwide companies and individuals to market, buy, sell, and offer comparisons and options with ease.

Poor migration capabilities (from EU to IN datacenter).

A lot of options to accomplish my Customer Relationship tasks, easy of use and customization option according to my needs.

It can connect with hundreds of other apps and software through API feeds. This is very important to me when I need data to be sent in various places.

Overall it was a good experience. Hoping to use in the future again.

Zoho is easy to use and it creates user friendly profiles that are perfect for mamaging a small or large business.

Customer service is terrible, hidden fees, confusing.

Overall very good experience, works as advertise with good customer support as needed.

Zoho CRM PLus is the best software, you should go for.

Zoho has it all- simplicity, features, organization. I like how they integrate all features and still stayed simple and easy to use.

For example, I wanted it to add filters and other applications and found it quite difficult to do so. If I can add those additional features, it would cost me.

What I like most is that it does pretty much everything important Salesforce does but at half of the price.

Awesome software that is available free of charge. This software allows businesses to organise their lead data very easily.

We have used Zoho for over 5 years, and have also tried other CRM's during that time. We keep coming back to Zoho as it provides the best overall solution.

Amazon has been a typically used online shopping, shipping and entertainment option I’ve used daily for years. It’s easy to use, enjoyable, and well designed.

I like the far reaching functions of the many Zoho softwares that can be integrated together.

I absolutely love the pricing structure. Its very affordable, even for micro businesses.

The ease of implementation and user interface. Features are impressive.

This software is a very complete CRM tool. That's quite good, after a meeting for example, to save and keep all the information related to the person/company you met.

The overall experience is Excellent, as it is very easy and convenient and budget friendly.

Also, they provided excellent customer service and didn't seem to care that we were a relatively small client.

Easy to use - essentially it appears as a less expensive & simpler version of Salesforce for more users and administrators.

Online Sales Platform Which Makes Online Shopping and Inventory a Pleasurable Experience.

Very positive overall - a reasonable and solid alternative to the 'big' CRM's out there - Salesforce & HubSpot.

There is little to complain about this software as far as my experience goes.

Have had some problems syncing data and customer support has been pretty bad.

Lot of features for tracking, collaboration, metrics, monitoring, help desk, support.

It's very customizable, so that makes setup a little difficult to learn at first.

As the Marketing Manager, I am always pulling reports from the various sales territories. I really like the feature that I can save the categories for my report, and run them as needed.

Very useful to keep all the data in the account so to be able to share them with the other components of your team.

The support is terrible. You wait forever to chat with someone who can't answer basic questions, and you have to wait for them to relay your question to someone up the line.

One of Zoho CRM Plus's top features, SalesIQ aids with live chat and visitor tracking. The email blaster is a great function because it speeds up bulk emailing.

I like the fact that ZOHO always adds new functionality to ZOHO CRM. I also like that it is integrated with all its key software like Books, Campaigns, Projects, and a host of other apps.

US Dollar

TapMango is a cloud-based customer loyalty platform that assists retail stores and restaurants with rewards and promotions management. Key features include customer experience management, survey creation, mobile ordering and voucher management.


The application’s marketing portal enables users to manage campaigns and send promotions and offers to customers via SMS, push notifications and email. Customers can use the mobile application or in-store tablet to share images on their social media channels and add Yelp/Google reviews via automated surveys. Additionally, marketers can store customer information, define flexible reward structures and allot redeemable points to customers.


TapMango comes with an open API and facilitates integration with third-party POS applications such as Clover, Square, Lightspeed, Shopify, Mindbody, Vend, and more. It is available on monthly subscriptions and support is extended via phone, email and other online measures.



LongDescription

Real-Time Analytics

Text-to-Win

Rewards Management

Customer Surveys

Shortcodes

Multi-Channel Marketing

Surveys & Feedback

Electronic Payments

No-Card Loyalty System

Status Tracking

Order Entry

Text Analysis

Kitchen/Menu Management

Mobile Alerts

Customizable Reports

Automated Responses

Mass Texting

Activity Tracking

Customer Segmentation

SMS Messaging

Dispatch Management

Drip Campaigns

Real-Time Monitoring

Scheduled Messaging

Referral Tracking

Order Management

Sentiment Analysis

Credit Card Processing

Transaction History

Incentive Management

For Customer Referrals

Knowledge Management

Multi-Campaign

Communication Management

Customer Accounts

Customer Database

Online Ordering

Gift Card Management

Customizable Fields

eCommerce Management

Campaign Scheduling

2-Way Messaging

Geographic Maps

Template Management

Live Tracking

ROI Tracking

Data Import/Export

Campaign Segmentation

Promotions Management

Campaign Planning

Mobile Coupons

Email Templates

Multi-Location

Customer Activity Tracking

Contact Management

Customer Experience Management

Email Marketing

Mobile Access

Multi-Channel Data Collection

Survey/Poll Management

Real Time Data

Performance Metrics

Routing

Mobile Keywords

Membership Management

Referral Templates

Multi-Channel Communication

Client Portal

Social Media Integration

Real-Time Notifications

For Restaurants

Message Personalization

Real-Time Updates

Email Management

Visual Analytics

Activity Dashboard

Alerts/Notifications

SMS Marketing

Reporting & Statistics

Predictive Analytics

Segmentation

Data Visualization

Reminders

Automated Scheduling

Chat/Messaging

Customizable Templates

Food Delivery Dispatching

Dashboard

Multi-Language

Discount Management

Ratings / Reviews

Real Time Reporting

Loyalty Cards

Customizable Branding

Reporting/Analytics

Polls/Voting

Contact Database

Customer Profiles

Web browser (OS agnostic)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

TapMango

Live Online

Webinars

Documentation

Videos

Zoho CRM Plus is a unified customer experience platform that helps users bridge the gap between their sales, marketing, and customer service teams and deliver an exceptional customer experience.

The software combines sales automation, intelligent chat bots, visitor tracking, customer service, email marketing, project management, customer surveys, social media, built-in AI, and unified analytics—all on one platform.


Real Time Analytics

Engagement Tracking

Access Controls/Permissions

Collaboration Tools

Churn Management

Workflow Management

Community Management

Widgets

Feedback Management

Customizable Forms

Drag & Drop

Social Promotion

Negative Feedback Management

Gamification

Content Creation

Third-Party Integrations

Live Chat

Campaign Management

A 30-day free trial is available, after which Zoho CRM Plus is priced as follows:

$57  per user, per month billed annually OR
$69 per user, month-to-month

TapMango vs Zoho CRM Plus

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Product Demo & Screenshots

Advisor Recommendations & User Awards

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