All Tremendous Reviews
1-25 of 180 Reviews
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Hayley
Computer Software, 2 - 10 employees
Used less than 12 months
OVERALL RATING:
5
Reviewed July 2022
Simple to use, great customer support!
Ashley
Verified reviewer
Electrical/Electronic Manufacturing, 5,001-10,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Great Gift Card Platform!
Tremendous is a huge improvement over our previous vendor for everyone on both sides of the gift card process. The set-up and training were easy. We get great customer support. We are getting better redemption rates and less complaints than with our previous vendor. The platform is so easy that my entire team is now enabled to order gift cards for themselves and do not have to go through an admin.
PROSTremendous is easy to use from both the perspective of the person ordering the gift cards and the recipient. There is no cost or fees to use Tremendous. You can make great looking custom emails with as many mail merge fields as you would like to easily send custom emails to many recipients at once. You can also add other actions like redirecting to a web page or video after the recipient claims. There are tons of gift card options and you can even limit them to a few options to fit your campaign. Finally, the best thing about Tremendous is that they can collect W9 tax info from your recipients that received large denomination cards so that you can easily issue 1099s at the end of the year.
CONSThere are few things that I really dislike about this platform. In fact several enhancements that I asked for or suggested were built and implemented in just the first few months of working with them! One dislike is that the recipients gift cards links are susceptible to theft if the email is compromised in some way and ends up in the wrong hands.
Reason for choosing Tremendous
Ease of use and they were the only platform I could find that included W9 collection and would not have to use a 3rd party.
Reasons for switching to Tremendous
Tremendous was easier to use, had a better process for W9 collection, and had better emails than our previous vendor.
Rishikesh
Market Research, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Excellent tool for sending incentives or vouchers for market research studies.
The overall experience is very good and wonderful. We like all the features of it, and use it almost weekly or monthly to send vouchers for completing our surveys. We have been using it in our organization for the past couple of years and are very satisfied with the overall usage. The bank transfer or wallet recharge feature is also very very smooth and very fast.
PROSThe ease of setting up an email campaign, customization of campaigns, and sending the vouchers to our customers/ respondents is the stand-out feature. Additionally, various voucher options are available, and the tracking feature of the incentives sent to various respondents is a huge benefit. We haven't started using the API function but from the reviews read we feel that this will make the incentive process much smoother. You also find almost all countries and voucher options on tremendous. Much more than the ones other competitors provide.
CONSThere is nothing that we don't like about Tremendous. The one thing that we want is if the vouchers are not getting utilized then after expiry how may vouchers has expired we want to know that number. Also, there is no feature of sending multiple vouchers in one batch file to multiple respondents from various countries using different templates, so one please add this feature.
Reason for choosing Tremendous
Same as mentioned above in the previous comment. No other reasons other than that.
Reasons for switching to Tremendous
They lacked features that were provided by Tremendous. They have limited voucher options and limited country options available. Also, they have complicated their product by introducing too many different sub-tools for each specific option. Unlike tremendous it has only one tool and one way of sending vouchers. In Xoxo, if you have to send an email with a voucher link then the option/tool used is different and if one has to send an online voucher without having a voucher link and directly the voucher code in the email then one has to use another tool or option. That way it is very complicated.
Susan
Market Research, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed June 2022
Review Tremendous Gift Cards
I enjoy using tremendous because it is easy to use and easy to read. I have been alone in attending to the the front desk a lot especially when we have been and it really helps to see what I am doing and make sure that I have done it correctly.
PROSWhat is upmost to me is that it is easy to read and to fill out all information for gift cards . It is easy to read and double check on what you have done or go back and see from a much later time what has been done.
CONSI have noticed that if I am in the middle of making a gift card and have to stop to answer the phone or handle a customer sometimes there is a glitch in showing the finished information of the gift card and I have to wait at least 30 min's to 1 hour for the information to show up. That has happened to me several times over the course of several months but yesterday it happened 2 or 3 times.
Reason for choosing Tremendous
Easy to use and easy to read
Truman
Education Management, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed January 2024
A simple solution to a complicated incentive process
Tremendous is a great platform for sending bulk gift cards. It has various applications, including marketing rewards, employee bonuses, and more. Personally, I use Tremendous to send payments to participants in my academic research studies. Before using Tremendous, I had to individually send gift cards to participants. This was a tedious process because I had to make sure that I was sending the desired gift card, with the appropriate amount, to the right email. Tremendous has revolutionized and completely simplified this process for me. Now, I simply collect participants' email addresses and copy these emails to Tremendous' rewards template. I then fill in the column for the reward amount. I then upload the template to my account and send out the reward. Simple as that. Tremendous allows you to select just one gift card or as many as you want (they literally have hundreds of gift card options). After you place an order, Tremendous will send individualized emails with a link to gift card recipients. Using the link, the recipient will be able to choose their desired gift card from the options you selected. In addition to the ease of sending bulk gift cards, Tremendous also makes it easy to track which participants have received their email and to resend an email in the case that the participant cannot find the reward email. In all, I highly recommend Tremendous!
CONSSometimes it can be difficult for participants to find their reward email. For example, Gmail usually filters reward emails to the "Updates" tab.
Brian
Verified reviewer
Market Research, 1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
The best respondent experience
I have really liked it overall. It helps meet a critical business need, in an easy way (it makes your life easier, rather than harder).
PROSIt's really easy to integrate it with programmed surveys. It makes the respondent incentive/honorarium fulfillment very easy.
CONSIt can sometimes be time consuming to filter through all the different fields to get to your particular campaign.
Meg
Information Technology and Services, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Amazing tool!
I've brought Tremendous into multiple organizations now, and I cannot express enough how easy and beneficial it is.
CONSIt would be nice if there were more local gift card options, but that is more of a nice to have than something I do not like.
Reason for choosing Tremendous
Ease of use and customization - You can be up and going the same day!
Cindy
Market Research, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Office Manager
Our experience has been very positive. The Customer Service Team is excellent.
PROSThe ease of processing batch payments of incentives.
CONSI have not run into any cons. This is a well articulated product that needs no improvement.
Reason for choosing Tremendous
We did not consider the alternatives. Tremendous has all the flexibility we need. We signed with them at the end of the presentation.
Maria
Telecommunications, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2023
Works great for what we need
So far so good! I'm pretty happy with the software. I think I had to reach customer support once, and it was taken care of immediately.
PROSStraight forward to use and meets our needs. Very easy to hand out compensation to participants.
CONSIt's not the easiest to view (I use it on desktop). I often have to slide the view, and I feel like there's a lot of wasted white space that could be better used.
Elise
Information Technology and Services, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Tremendous for Employee and Customer Appreciation Needs
Tremendous is the perfect platform for international gifting and rewards. There are numerous options for rewards, or you can allow the recipient to select their reward. In addition, implementation was seamless and cost-effective.
CONSNo cons at this time. The only improvement I would recommend is having the open/redeemed status visible from the Order History page.
rayna
Health, Wellness and Fitness, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed December 2023
tremendous is really tremendous!
i love the options and variety tremendous has to offer
CONSi cant think of anything i like least about tremendous because I have had nothing but good experiences with them
Brian
Computer Software, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Great product, easy to get started
The best part is how easy it is to sign up and set up a customized campaign to start distributing gift cards/donations.
CONSNothing. It's honestly been great so far. I love the option to send donations.
Kimberly
Construction, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2024
Easy to Use!
Very easy to use and we had no issues. Our clients has no issues redeeming the giftcards either
CONSThere is nothing that we did not like about Tremendous
Kris
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Tremendous is Tremendous!
I really enjoy using Tremendous. We ask our customers to send us feedback, complete surveys, leave reviews, etc. It's a big ask for a busy customer to take 10-20 minutes out of their day to help us. We find that with a small gift card, we can show the customer how much we appreciate them. But also - we can incentivize their behavior and get a higher response rate. Feedback is so important to our product-led growth company, and by sending a gift card via Tremendous, we can thank our customers and get more quality responses. Our product has improved based on our user feedback incentivized by gift cards sent via Tremendous. It's helped us share our product roadmap and create an amazing app. We couldn't have done it without Tremendous. Thank you Tremendous.
PROSI love Tremendous. I use it daily and will use it at future jobs too. It's so easy to use. I send gift cards to our customers daily. We send gift cards if users complete surveys, or leave us a review, or if they provide helpful feedback. Sending a quick $10 gift card is easy as pie with Tremendous. It takes 30 seconds. We set up different campaigns for many countries. We have users all over the world, and they support so many countries. If they don't support a country (rare) we can still send a charity gift card.
CONSThere isn't anything I dislike. I love Tremendous. It's a simple, straightforward app and isn't cluttered with unnecessary features.
Jason
Market Research, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
My Opinions
Excellent, never had any issues with obtaining information if there was an issue.
PROSI like that they give their recipients a choice of money, prepaid cards, gift cards and charity donations.
CONSYou can't a physical card for all vendors.
Reasons for switching to Tremendous
Better offer and better product.
Lauren
Higher Education, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
So Easy to Use; Great Customer Service
My experience with Tremendous to date has been fantastic, and I would recommend it to anyone who is looking for an easy, user-friendly, and flexible way to send rewards to employees, clients, customers, etc.
PROSI work with an academic research team that often does focus groups, interviews, and surveys, for which we compensate respondents for their time and assistance. Tremendous' platform makes distributing rewards pretty effortless and quick, and the instructions and templates provided are straightforward. The available customization of the language and graphics that accompany each type of award I send is so user-friendly and convenient, and I can save each template I make so that I don't have to reinvent the wheel each time I want to distribute the same category of award in the future. Tremendous allows direct uploads of CSV files which makes compiling lists of multiple recipients very easy. Additionally, their multiple options for payment/funding make it simple for me to work with my accounting team.
CONSI don't have any complaints at this time.
Patricia
Market Research, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
great customer service and easy to use
Tremendous has made paying out incentives super easy and streamlined.
PROSTremendous is super easy to use. We can easily add new teams when necessary with completely separate dashboards and add new projects to existing dashboards. You can transfer balances between teams and projects easily. Anytime I can't figure out how to do something our account manager is fast to respond or jump on a call. They set up regular meetings for us to make sure we're getting the most out of the product and optimizing where possible.
CONSWhen I create custom fields on incentives for certain projects its hard to find the analytics to those specific things.
Lyca Marie
Computer Software, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Easy to navigate, Straightforward, Excellent tool to send rewards internationally!
My overall experience with Tremendous was superb and just amazing! It's very straightforward and easy to use. Our team likes it because of your international coverage and it gives us so much ease. This platform is highly recommended and it's just exceptional for me.
PROSTremendous is very easy to use. We can send out rewards quickly without any hassle. In addition to that, their wide range of payment options just makes a huge difference, plus the amount of countries they covered in giving rewards is just amazing. They also have a great selection of gift card partners and their pricing is super great and reasonable. We have really enjoyed using this platform also because it helped us a lot in giving our products an outstanding recognition. Moreover, I personally love the fact that Tremendous is user-friendly and their system is very much reliable. Furthermore, our team loves Tremendous and this has been our go-to platform for sending rewards. Overall, this is such a life saver!
CONSHonestly, there's nothing that I don't like about this platform the fact that I also did not encounter any issues while using it.
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
variety of options and great support team member
When the client was not able to receive the gift card or having issues using the gift card. The Tremendous Support Team is always there to help you within minutes or an hour. It really helps us to send updates on what's going on with our client's gift card.
PROSWith Tremendous they have a large list of options. They have anything from Uber Eats to Walmart to Amazon, and many others as well! Easy to navigate and user-friendly.
CONSThe only feature that I'm concern about, is when we check the order history it doesn't indicate what gift card that we purchase.
Reasons for switching to Tremendous
Some of the gift cards that our client is looking for is not available in Tremendous.
Jeannette
Information Technology and Services, 1,001-5,000 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Tremendous is so simple to use!
I have a better organization of incentives all in one place as well as being able to give my colleagues access to the records. I enjoy the ease of use, and how easy it is to add funds into my account.
PROSThis platform has really simplified my incentive accounting system and has allowed incentive distribution to become much easier! The recipients now have a choice of what type of an incentive that they would prefer instead of me manually sending them one type of a gift card. I also like the fact that other members of my team can have access to the dashboard in my absence. No chance of overriding a spreadsheet! It is also great to be able to track just what type of incentive that a participant has chosen, as well as to be able to re-send the initial email to the participant in case they missed it.
CONSThis platform has really simplified my incentive accounting system and has allowed incentive distribution to become much easier! The recipients now have a choice of what type of an incentive that they would prefer instead of me manually sending them one type of a gift card. I also like the fact that other members of my team can have access to the dashboard in my absence. No chance of overriding a spreadsheet! It is also great to be able to track just what type of incentive that a participant has chosen, as well as to be able to re-send the initial email to the participant in case they missed it.
Reason for choosing Tremendous
Ease of use!
Joe
Executive Office, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Tremendous is ... Just That.
I have used this software hundreds of times in the last year. I work for a global company and to be able to send egift cards across the globe has been a time and life saver. Tremendous has many vendors they work with to insure a recipient can find a vendor to redeem a gift card. But wait, there's more. An international Visa card can also be redeemed for countries with less vendors to choose from. Checking the catalog beforehand will insure your gift is a success. Tremendous has made my life as an executive assistant so much easier when it comes to gift requests.
PROSThe ease of sending out rewards and egift cards makes Tremendous worth it's price in gold. Easily sent, easily verified, easily tracked. And the customer service is the best. I receive help and guidance in a timely manner and they have always been clear and concise and extremely helpful.
CONSThe only drawback sometimes is that a rewards email to the receiver can sometimes be mistaken for spam. But that problem is easily fixed with proper titling of the reward or a pre-email letting the recipient know it's on the way.
Milos
Professional Training & Coaching, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Overall, positive experience
It helped us a lot to stream out the process of incentivizing our members and improved our reputation.
PROSEase of use. Ability to customize rewards. Customer support. Pricing. Reporting.
CONSFor some countries, there could be more rewards available. We are working with global experts and sometimes (rarely) we don't have an option to reward them via tremendous.
Anonymous
5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Tremendous a simple user's review
Tremendous is EXTREMELY user-friendly to use. Excellent customer service. It can also be integrated to the CRM platform being used providing easier use and has a wide array of rewards available WORLDOWIDE!
CONSNot really liked the least per se, but more on the accessibility of the chat feature. It might be my browser's cache not entirely sure though. Still, you can always reach out to their client support email albeit very easily so they can address your concerns on the spot!
Brenda
Market Research, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Easy To Use Platform
What I like most is that the platform relatively self-explanatory. I was able to start using it with ease the first time I was introduced to it. It also keeps a good record of all the incentives that have been administered and is easy to search through records.
CONSNot much feedback here except there were a few times that there was a delay in the platform administering virtual rewards.
Illia
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Easy to use, wonderful UI, amazing customer support!
Tremendous has an easy-to-use interface. Most of the features were found by browsing around the site, and within minutes I was able to find the features that I was looking for and was able to figure out where the different options resided.
CONSI honestly can't think of anything I don't like about Tremendous.