Typeform vs Home Care Pulse | Experience Management
Typeform has 839 reviews and a rating of 4.66 / 5 stars vs Home Care Pulse | Experience Management which has 96 reviews and a rating of 4.88 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- Ability to add photos, forms were easy to build and very attractive, love the themes, free version had lots of features.
- I love that TypeForm can integrate with other software in the market. It makes it easy to book calls and qualify clients when I can connect typeform to software like ClickFunnels.
Cons
- Unfortunately the editor is sometimes very slow if you have several logical steps and questions. Furthermore the own integration to Airtable is very bad, we prefer to use paper in between.
- Some of the forms I create can be quite complex and as such the platform seems to slow down accordingly which can be a bit frustrating at times.
Pros
- The report are highly detailed and help us maintain compliance with quality control requirements. I like the way the company has responded to changing needs and situations.
- Mostly, I like the navigation and ability to set the options that matter more to your business. Also, the representatives get back to you in a timely manner when there is an issue.
Cons
- When a client or caregiver gives us bad reviews but then leaves it as anonymous so we don't know who to contact to fix our mistakes or handle the situation properly.
- Sometimes clients/families don't understand the metrics and a 6 or 7 makes the agency look bad.
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