I use this application several times a week to work from remote healthcare settings and have had an overall good experience.

Once set up, it runs solid. Management of vm's is fairly easy, and the portal to access them is easy to use.

Using Citrix allows for sharing of most confidential data with confidence. Citrix when paired with two stage security is one of the best software suites on the market.

Has been a very productive and good learning experience to work with Citrix Virtual Apps and Desktops.

It is difficult to log in once the virtual desktop is locked.

The web interface is easy to access and easy to use.

It has very good end user experience, secure and fast connection.

Easy to install and easy to use tool. Very helpful for business to share and view documents and get sign off of the Products.

It is easy to use and helps in connecting fast to the virtual desktops.

It provides the ability for true hybrid architectures when combing on-prem with Citrix Cloud (cloud.com).

Once you log in, has easy access across its multiple applications. Has excellent customer support if problems arise.

The MS office programs integrated smoothly as well. The local resource demand was minimal so we were able to keep a local mirrored data file that only strengthened our data protection efforts.

It makes everything else crash and is difficult to use.

The desktop virtualization tool is great. Our company has several servers and accessing them via Citrix reforces the security recommendations.

Love the ability to remotely connect to my work computer using this software on my computer at home. It’s easy to use and functions as if I’m on my desktop computer at work.

I really enjoy the functions and the capabilities of this software and I believe you will as well. The customer support is amazing and it's definitely worth the money.

I can access a bunch of server apps from anywhere. It's pretty easy to use, too.

It allows you to perform failovers overs the host which helps you avoid downtime and provides a high SLA. Best and recommended software for virtual desktops and application.

Its easy to use, it saves you a lot of money, time, space and maintenance. Perfect for multitasking schedules.

I should also talk about the seeming inability to run six printers in the business in a consistent way, these are ticket, receipt and document printers essential any retail showroom.

The need to use the internet explorer browser to run the plugin turns out to be the downside of the service as this makes the process slow.

Overall is the best for virtualized your applications and desktop instead of going with physical. Its and cost space effective and ease of access.

The software is sometimes slow to let me into my work network and can get overloaded. It can be difficult to install correctly on another PC.

Great tool for big institution to minimize software cost and to secure the data/ info.

Extremely difficult setup, also difficult to add new machines to the machine catalog.

Great cost-effective solution to manage large operations within the server, having every employee log in to their own virtual desktop. Excellent security and reliability.

Its easy to navigate to, the tabs and icons are well thought of and is highly integrated.

It has a good interface. You can reach your workstation/hyper computer from your laptop wherever you are.

The best feature of this program is that it’s very secure. We use it for a wide range of sensitive customer related task.

Excellent solution to work during these days of quarantine. It is fast, reliable and offers a good security.

Our internet speed and signal is as good as it gets in our location, so we know we have the best chance of success there.

At first I was a little skeptical as I had not worked with many other hosted companies, however in a very short time my uneasiness went away.

This company is very easy to work with. Response times are almost immediate and they are great at follow up.

While technicians are always pleasant to deal with and willing to help, I find that it usually takes many calls in to get issues or changes or additional lines set up.

It cost us a lot of time to implement this software. There are still things that aren't working well right now.

It's easy to use and very intuitive. The call reception and software is a wonderful tool that helps our team complete daily tasks.

I have heard that the supervisor view uses a lot of RAM, and therefore is prone to freezing up or not working as it should; however, I have not experienced this personally.

We think ultimately the company and product didn't head in the direction we were lead to expect and deadlines were frequently overstated and missed.

I'm sure it would work great for some users and companies, but it didn't entirely meet our needs or expectations. Ultimately, both sides agreed it was best to move on.

There are few to no dropped calls, and when paired with a skilled operator, it provides a great customer service experience.

The design is not very intuitive; it takes a while of using the software to understand how to use it. It also lags sometimes, which *can* cause calls to bump from one agent to the next.

Overall, the experience has been great. The call center functionality is wonderful and there are a slew of features available for most environments.

Easy to use, instant update all features and functionally makes call handling easy. All over Quality of software is awsm.

When I was taught by provider they explained everything almost too thorough and it confused me.

Queue is simple and easy for agents to use, accessing custom reports on demand through Broadworks is very helpful.

We like how much easier it is to do everything on the computer instead of the phone. Thank you for providing a software solution that is easy to use and makes the process simple and trackable.

Everything is spelled out clearly and compared to other software, I am always glad to see something that makes it quick and easy.

The support team at Evolve IP is very good and usually resolves cases within an hour.

The support from Evolve IP is really industry best as every person I have had the pleasure of working with has been competent and extremely helpful.

The website was very bad for most of the time we used it. They did upgrade it toward the end of our time using them, but it still fell short of other platforms we tested or what we now use.

I like the fact that users can easily see their stats for the day. I also like that you have a section where you can store contacts.

One of the best Phone systems you can get for the money.

Overall it was simplified and it is now easy to teach. It's a very up to date and useful.

Overall, we had hoped for a better product. Everything works, but not the way we want it to work.

Very User Friendly,  Amazing Support , Not many distrubtion of services. Guaranteed uptime SLA's as long as you have uptime on Internet.

Unfortunately, the company can't solve all the problems at once. One last thing: the user interface, for call agents and adminstrators aswell, looks outdated.

The tools available help us monitor our call service very efficiently. Creating our top priority an easy task, which is making our customers happy.

The tool set for administering ECS is extremely difficult to navigate. It seems to be built on older technology.

US Dollar

Citrix DaaS is a cloud-based and on-premise virtualization solution designed to help businesses enable secure and remote access to Windows, Linux and web applications and ensure desktop delivery from multiple devices over any network. Features include multi-factor authentication, real-time monitoring, session watermarking and password management.


The solution enables administrators to protect applications by setting up access permissions and policies based on location or device of employees. With the HDX technology, users can ensure timely delivery of multimedia and graphics-based applications over a slow or fast network, avoiding VDI lag times in the process. It also helps team members interact via audio, video and other collaboration tools.


Citrix DaaS offers integration with Microsoft Azure, Amazon Web Services, Microsoft App-V, VMware vSphere and more. It is available on monthly subscriptions and support is provided via phone and documentation.



LongDescription

Application Management

Access Controls/Permissions

Active Directory Integration

Policy Management

Single Sign On

Disaster Recovery

Remote Monitoring & Management

Server Monitoring

Compliance Management

Filtering

Configuration Management

Activity Dashboard

Reporting & Statistics

Authentication

Service Level Agreement (SLA) Management

Desktop Virtualization

Alerts/Escalation

Multi-Device Support

Reporting/Analytics

Desktop/Application Virtualization

Monitoring

Remote Access/Control

Third-Party Integrations

Search/Filter

Admin Console

Citrix DaaS offers four pricing plans, as follows:

Citrix DaaS Standard: $10 per user per month
Citrix DaaS Advanced Plus: $13 per user per month
Citrix DaaS Premium: $20 per user per month
Citrix DaaS Premium Plus: $23 per user per month

We also offer yearly subscriptions on the above plans.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Citrix DaaS

Evolve IP’s omnichannel contact center helps organizations manage voice, telephonic, email and other communications on a centralized portal. The platform allows managers to manage operations in real-time and gain visibility into the performance of the agents via custom reports.

Evolve IP provides an integrated knowledge base and analytics engine that enables organizations to identify and analyze patterns emerging from customer queries. Other features include automatic call distribution, skills-based routing, outbound dialing and more.

Evolve IP supports integration with various third-party applications, which can help organizations automate a variety of tasks. Pricing details are available on request and support is extended via phone, email and other online measures. 

Citrix DaaS vs Contact Center as a Service (CCaaS)

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons