Access PeopleHR vs Appen

RATING:

4.3

(373)

Access PeopleHR has 373 reviews and a rating of 4.35 / 5 stars vs Appen which has 38 reviews and a rating of 4.05 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (373)
4.0 (38)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
3.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
April 2, 2024
March 13, 2024
Pros/Cons
  • Pros

  • The integrated chat is extremely useful, with very competent people answering all your questions with great detail and in a short time.
  • On the face of it this looks like great software but unless you are more bespoke trained in the software I doubt you will get the value you can from it.
  • Cons

  • Sometimes chat can seem impersonal when an article is dumped in the conversation after having spent a little while writing a problem up. No customer feedback for layout/build as of yet.
  • Reports sometimes a little confusing and limited, perhaps add the element of pie charts. Org chart not very flexible.
Read all user reviews
  • Pros

  • This software is quite easy to navigate and most of the action is done through the app on your mobile device, the mobile recorder.
  • The most amazing thisng is that it help us to generate extra income by applying and doing simple tasks such as image capturing, transcribing, web analytics etc.
  • Cons

  • Sometimes, it takes forever for an applicant (contractor) to get a feedback from Appen regarding an application status. Their customer service is DEAD.
  • I tired the process again, however, I received the same error message so I responded to them with that regard and requested for further support.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos