ACE Dental vs Akitu One

RATING:

4.6

(108)

ACE Dental has 108 reviews and a rating of 4.64 / 5 stars vs Akitu One which has 25 reviews and a rating of 4.92 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (108)
4.9 (25)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
September 8, 2023
May 13, 2024
Pros/Cons
  • Pros

  • As a dental provider for over 20 years I have worked with all of the software out there. What I particularly love about ACE software is the tabs across the top.
  • Backing up the system ensures that it remains updated and reliable. The client management system is comprehensive, coherent and adaptable after some practice.
  • Cons

  • All of the core screen is an independent box that sits inside a second box that has the menu information. There is no point to this and its a distraction.
  • Horrible horrible customer service just horrible.
Read all user reviews
  • Pros

  • Easy to use, visually appealing. Minimal training required for auxiliary staff.
  • SENSITIVE CONTENT] and his group are THEE most significant features of this program. The overall support and attention that we have received from them right from day one have been amazing.
  • Cons

  • The reason for the account problems was going from a system that did not use invoices to a system that did.
  • The support staff have been open to this criticism and are looking into ways to address this.
Read all user reviews
Pricing Range
$
$
$
$
$
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3 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos