Asset Panda vs OrderWise

RATING:

4.6

(1379)

Asset Panda has 1379 reviews and a rating of 4.63 / 5 stars vs OrderWise which has 23 reviews and a rating of 4.04 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (1379)
4.0 (23)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
January 22, 2024
January 19, 2023
Pros/Cons
  • Pros

  • Customizable for my environment, implementation support was very responsive and helpful. Integration with AD and Zendesk is great.
  • Love the scanning capability using a smart phone and the app. Filtering assets makes for quick and nice reports for inventory management.
  • Cons

  • The only negative is that the administrative options are not the easiest to navigate until you have experience using the system.
  • The lack of offline usability. We have some areas that do not have cell/wi-fi signal and it would be beneficial to add an offline component that can sync later when a connection is made.
Read all user reviews
  • Pros

  • It is particularly user friendly and the customer services are usually absolutely spot on.
  • They provide extraordinarily capable systems and excellent customer service. The company's very well organised and the staff courteous, well trained and professional.
  • Cons

  • Some areas of the software are quite inflexible, and not very forgiving if a mistake is made.
  • Turns out, they sold us training which is a classroom-style layout teaching which is NOT practical at all. This cost us a bizarre £4000 and £1000+ in expenses alone.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos