All Focus X Reviews
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Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2019
ERP for Automotive Spare Parts Management
I am using Focus 9 to manage my automotive spare parts business, it helped me scale my operations in the last 2 years. I am quite satisfied and highly recommend the software.
PROSThe ease of use and the way the software was built around my business us case.
CONSReporting could have been little more dynamic by including pivot tables
Hemanth R
Consumer Electronics, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2020
Focus
Super , one of the best software which we have used in our experience
PROSCustomized option and the best part is we can created any type report by report engine which make the work ease for the Users.
CONSEase Of Use and All the Features its available like GST , TDS , Inventory ,COGS , Etc.. and if we ask any customized in the software the team support for the same and helps us to get the same features in Software.
Reason for choosing Focus X
Prakash Solution was Offline and we wanted to go for Online application so we looked focus Software and we started from FOCUS 6 we are using now FOCUS 9 Web Version
Madhura
Real Estate, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed March 2023
Good Software - Bad Customer Support
Overall a good and easy-to-learn software. Needs lots of work on customer support.
PROSEasy to use software. I could learn the basic software on my own without any training. It is good to track open orders and is good for inventory management as well. Its easy to access from home as well. While there are many reports options, one needs to be trained to understand which report can be taken out from where.
CONSCustomer Support is the worst. They take days to respond and are not able to resolve problems remotely. Sometimes they have to visit onsite and that takes days. Basic Financial Reports are not set up and needs to be formatted every single time we import. Closing books and carrying forward balances and inventory was a task and I required help of the support team for the same.
Natalia
Events Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2019
Easy to use
Keeping customers info organized. Tracking sales process and team.
PROSUser friendly . Good interface. Easy to learn and use.
CONSNothing really. All features are exactly what we need
Reason for choosing Focus X
It has been already customized for our type of business.
Alain Jove
Telecommunications, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2022
Worth considering
Overall, this software is still worthy to be on the list of tools to use as it has the features needed, and if it doesn't the developers have an open mind of adding and implementing the feature in a quick window of time. This is also not based on some fancy interface where learning is quite difficult.
PROSI can say that although this software is technically in constant development for new features, I like it when they act on it in a decent span of time. What I mean is particularly on those modules. The developers are true to their word that they are indeed customizable and are always on the lookout for users requesting such non-existent features. Like most innovations right now, this has helped it shortening the workload on tasks like this and management is quite easy and problems are easily controlled. I like the graph presentations as I am a visual type of person and it makes it easier to understand data to act on it real quick. This one is also not taxing on computer RAM usage which is very good for some of our relatively old computers. And the best part is it is user friendly.
CONSAlthough to a certain degree I agree that limitation on Number of Users in proportion to the charges the company incurs when the new ones, but it would be nice to expand further the accessibility of users as it is expected that softwares like these are intended for employee management, and you can't just amount the number to a few individuals. And lastly, I'm hesitant about doing updates as it somehow messes up "old data" and I don't like having to deal with re-checking them one by one. The developers should up their game on this since this software is dealing with finances.
Mohamed
Luxury Goods & Jewelry, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed June 2021
Need improvement in manufacturing and budgeting
Good and Detailed software. comparing to other software detailed reporting is good but summarized reporting is required.
PROSdetailed software with complete audit trial. very good sales report and outstanding Receivables and payable reports.
CONSbudgeting and Financial profit and Loss Account. and in inventory Need lot of Improvement specially in Manufacturing by adding the cost and deprecation of machinery to that particular batch.
Reason for choosing Focus X
pricing
Reasons for switching to Focus X
Detailing and reporting
Anoop
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2020
AMSAF INVESTMENT LLC
I am satisfied by the overall performance
PROSEasy to learn and user friendly. Good support from Customer service.
CONSWe are into Leasing and Property management the main disadvantage of Focus 9 is that the real management system is not in-built,while it was available in Focus 6 which was much easier to enter the contracts and post the revenues,while in Focus 9 the Tenancies contracts are to be entered through CRM and then gets integrated to Focus so each time we have to check manually whether all the parameters are linked properly. I had faced this issue when i joined this company and it took me almost 2 years to get the revenue posting module to be properly activated. On account of my previous experience while posting contracts and posting monthly revenue still I have to check each unit wise.
Reason for choosing Focus X
No other product considered
Ali
Industrial Automation, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed November 2020
Excellent ERP Software
Focus9 is used for all business related activities. we need many possible improvisations on already reported issues to ensure things are more smooth
PROSEase of use for basic operational work. detailed customization possibilities. well designed user interface.
CONSAs such this ERP software does pretty much all things. the only cons are regular glitches in the software that only gets resolved by frequent patch updates on server and end-user work stations.
Reason for choosing Focus X
Cost efficient, local availability and existing application vendor
Reasons for switching to Focus X
Upgrade
VIQUAR
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed February 2019
FOCUS 9 ERP
OVERALL GOOD, BUT YOU HAVE TO REVIEW YOURSELF THE CHANGES MADE ARE REFLECTED IN EACH AND EVERY REPORT AND OTHER LINKED DOCUMENTS ELSE YOUR REVISION OR CHANGES TO VOUCHER / DOCUMENTS WILL PUT YOU IN PROBLEM AS WRONG DATA WILL BE THE RESULT OF MINOR MISTAKES IN FORMULA .
PROSALL MODULES AVAILABLE , SALES PURCHASE, DELIVERY NOTES, MRN, INVOICING, PAYMENT
CONSNEED TO CUSTOMIZE AND STUDY THE END USER REQUIREMENTS MINUTELY NOT READY TO USE NEEDS TO FIT AS PER COMPANY REQUIREMENTS AND THIS LEADS TO ERRORS IN FORMULA EXECUTED BY IMPLEMENTATION TEAM.
Muhammad Rehan
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed November 2018
Focus is one of the best Accounting Software
Simplicity is the key feature of this software its reporting is so nice you can check complete report of your venders and customers
CONSCustomer support system is very disappointing if you face any small issue you have to wait long for it to be solved from customer servis and you have to pay extra money for any small changes you want to do in software . proper training is not providing from Software team,
Johnson
Food & Beverages, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2021
Feedback
We are using Focus since 2003 hence overall comfortable with it.
PROS1.Few features that was in RT not in Focus 9 2. Fixed Assets, Depreciation not posting correctly
CONSThe online option is very difficult to operate than Desktop. Lot of feather not there in online that has in Desktop
Reason for choosing Focus X
Bcz we are using Focus since we open the company
getahun
Mechanical or Industrial Engineering, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed May 2021
Review
Minimize workforce in non operational team
PROSAurhorization is good. Modules are structured well
CONSSupport was very frustrating. No proper documentations for us to supportourself
Vendor Response
We would like to investigate your feedback further. Please share your concern at dm@focussoftnet.com We'll work with you to resolve any issues as quickly as possible
Replied May 2021
Mustafa
Consumer Goods, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Good Inventory and Accounting Software with amazing customization
The software is easy to use and customize, best part it works good on almost any browser and on windows desktop. best part is batch wise Inventory management and custom reports Excellent support service.
CONSAccounting part is little tricky, could do better in bank reconciliation.
Mohammed
Industrial Automation, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed January 2021
Support
its fine and good not explant
PROShi. as per software working fine, any time need support it will be delay the support. if support will be good software will good and fine. i recommends go heard.
CONSIts fine that it no more other comments.
Reason for choosing Focus X
focus is relabel
Muhammad Ahmad
Logistics and Supply Chain, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2022
Focus X Review
It is very easy to use and reporting is very easy from this software
CONSI think automatic transactions based in schedules can be included in this software to make it an excellent ERP software for accounting.
MOHAMMAD
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed November 2020
ISSUES
NOT GOOD, NOT BAD. JUST AN AVERAGE, NEED FULL SUPPORT WITH IMPLEMENTATION.
PROSFRIENDLY USAGE, COMPATIBILITY AND GOOD IN REPORTS WHILE EXPORTING
CONSSOME ERRORS STILL THE SAME LIKE BEFORE, I.E REPORTS
Reason for choosing Focus X
MY FRIEND TOLD ME TODO.
Hasher
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Great ERP!
User interface is awesome. Features and fuctionality is excellent. Good back end support
CONSAMC rate could be better. Response times for support could be better.
Donna
Maritime, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Focus Software, the best flexible software solution all businesses need to own
Focus is an Awesome software with great flexibility
CONSAlthough its an integrated software, however, its split in various modules and each module is required to be purchased separately
Abbas
Building Materials, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2021
Use Focus 9 Erp product
There are always 2 sides of a coin...if it has pros , it also has cons too...but overall its good and the support team from Focus , specially [SENSITIVE CONTENT HIDDEN] who is our dedicated technical support, always strive hard to solve our issues on time....with the accuracy.
PROSIt has great features, making it advanced to use.
CONSThere were initially issues with the speed, but that too is solved
Bellala
Machinery, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Friendly product
It is very easy way and working together
CONSIt's gd easy find out of feature and employees smooth work and focus employees corporation is good.
Gajendra
Machinery, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed September 2022
Ok
Good
PROSInvoice and daily report , reports , monthly report
CONSNothing most it’s ok to have this , not to much
Mutyala
Pharmaceuticals, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Nice Product
User friendly software easily customization
CONSNothing , Everything is there in existing stystem
sasidhar
Leisure, Travel & Tourism, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed December 2018
Focus ERP Poor Customer Support
Easy to use, flexible, allows customisation and reporting.
CONSlot of bugs, it hangs in between, very poor customer support.
Mohammed
Wholesale, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Best Software I Have ever Used
Inventory Management and Accounting Purpose
RANIA
Pharmaceuticals, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed February 2019
VERY BAD SYSTEM
VERY BAD I WILL NEVER RECOMMENDED FOCUS FOR ANY FRIEND
PROSNO PROS IN THIS SOFTWARE, I CANNOT FIND ANY GOOD FEATURE THAT I CAN DESCRIBE
CONSEVERYTHING IS COMPLICATED AND NOT ACCURATE AND SUPPORT SO HORRIBLE