All Sage 100 Reviews
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Adam
Verified reviewer
Telecommunications, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed August 2019
Good for small to medium business
It was a great overall experience and was simple enough for a smaller business to implement while still having the horsepower.
PROSHaving worked with a few erps, this is one of the cleanest UIs and has been a great experience with getting data out of it. The datacubes on the backend have been really good as well. Order allocation is clean and simple and has warehousing plugins that work well too.
CONSI really wish that price breaks and price levels worked better. It was very difficult to get the accurate pricing inputted to the system.
Victoria
Automotive, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2019
Perfect ERP Software for medium sized businesses
We have been with Sage for almost 7 years and it has saved us much time and money. Our old software was clunky and not customizable. We are able to now do multiple tasks at the same time, even within different companies.
PROSEase of use, ease of customization. Excellent customer support, excellent value for the money. Great for organizations with multiple entities - ability to switch between companies/work in different companies at the same time.
CONSAfter a sales order is completed, you cannot "resurrect" it - you must generate a new number and "copy" the old sales order from history.
Reasons for switching to Sage 100
Syteline was just too much for us, the version we were on was very clunky and slow.
Renee
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed February 2017
Fortunately this version has been upgraded
I work in the manufacturing industry, specifically a foundry in Chicago. Several factors bias my experience with MAS90/Sage 100. I was introduced to the software with no training or reference guide because the woman before me left suddenly and without any documentation. In a certain perspective that speaks well of this product in that simply by internet research and experimentation, as well as a few call to our highly paid "Sage" support line, I have been able to work with the system adequately. I would love to upgrade to a new version of this Sage product and imagine that it is very likely a much cleaner and straight forward operating system For instance, the difference between reversing a check and simply reversing the G/L transaction are two different procedures and a third procedure to void a check that has never been issued is a different procedure entirely from voiding a check that you have placed a stop payment on. In a sense, these five distinctions would be ideal for a precise audit trail if the procedures themselves were not extremely complex and vague to distinguish. The General Leger reports are clear and are in themselves user friendly in offering the opportunity to easily make accrued and adjusting entries. I would certainly encourage anyone to investigate the newer versions of Sage in consideration of their industry specific needs. We have not created a direct interface between our receivables data base "Exact" directly into MAS 90 due to the particular need to maintain specific Alloy/Customer information and our small company simply lacks the time and technical understanding to do so. Again my situation is severely biased due to my particular circumstances and I believe a newer version of Sage may very likely be an excellent ERP.
PROSIf I can figure out a highly antiquated version of their product without internal direction and assistance, I suspect the newer versions of Sage can only be fat superior.
CONSA complete mire of ambiguity when it comes to the Accounts Payable component in this ancient version by Sage:MAS 90
Johanes
Machinery, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed May 2020
Sage 100 - My Review
It's good, but your Sage Reporting and what else so confusing, it must have this and that license it ended up adding money which total subscription is not viable for small business pricing but medium or larger business. so we use barebones as what we have now.
PROSEasy for user especially modules which is showing step by step
CONSto add module costs lots of money, does not make sense for small business like our Company, your pricing is comparable for medium or large business pricing
Reason for choosing Sage 100
no plan to find alternative yet due to covid-19 business environment
Chris
Facilities Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed May 2020
Long Time User
Customer support is usually goo
PROSThe day to day use of the software works well
CONSEvery time we update the software or move to a new version, we have glitches and have to call for support. It's also harder now to make custom reports for payroll (since it is a stand alone module)
Reason for choosing Sage 100
We can easily segment functions of the software by users so not everyone has access to everything
Reasons for switching to Sage 100
More security features and worked much better with a larger employee list
Danielle
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
1
Reviewed May 2020
Not for us
This software is time consuming. You spend more time waiting for items to post, than inputting information.
PROSThe set-up was very easy. The instructions giving was easy to follow. Customer service was very helpful with the questions that we had.
CONSThis software is antiquated. To void a payment, you have to manually void the payment. To make adjustments to a invoice, requires you to research the invoice information such as: invoice #, amount, posting date, GL code and cost code, then manually make the adjustment. In the payroll module, once you post payroll all information is gone. You can not retrieve the information.
Reasons for switching to Sage 100
We was sharing software with another company.
Tracy
Machinery, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2020
Sage 100 -
All the modules are set up the same. We have 8 modules and the set up is the same style.
CONSReporting could be easier. They are moving to crystal reports and being able to export from each module but they are not there yet. Attaching tables is a pain to deal with.
Reason for choosing Sage 100
Better fit and there was no local support
Reasons for switching to Sage 100
Needed something that would grow better with our company
Shivali
Accounting, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
I use it daily... I couldnt be without it
I enjoy its capabilities.
PROSBeing able to lock data in a time frame. And the bank reconciliation.
CONSA little more expensive compared to other products. But this is ok considering its features being specific to accounting profession.
Reason for choosing Sage 100
Stability of the system. And the internal audit and control functions.
Jordan
Arts and Crafts, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2020
The Toyota Corolla. Not fancy, but efficient and reliable.
Efficient. It works. Lots of features. Reliable.
PROSIt's reliable and it's a great way to organize data. I like that I can pull data into Excel with a Microsoft Query and have multiple tables to get information from, such as invoice history, purchase order, sales order, and item information.
CONSIt's ancient looking. The aesthetics of the software in Classic View is not modern at all. However, it gets the job done and it's very efficient.
Reasons for switching to Sage 100
We were using Sage, then we moved to NetSuite for about 6 weeks, and then we switched back because shipments were not going out from what I heard.
Tod
Verified reviewer
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2019
MAS90 - Windows - Sage 100
Custom reports are tricky in that some modules do not "play in the same sandbox" as other modules.
PROSOnce you get a sound understanding of the modules, it is fairly easy to sort and find information and to product some reports.
CONSMAS90 was a pre-Windows software that had limits, but was workable. Then MAS90 was sold and given a facelift to become Sage 100. Sage 100 is basically a format, presentation and color change from MAS90. I used MAS90 25 years ago and learned some of the shortcuts after going to the State of the Art University. When I left the company that used MAS90, within a short time something happened to the business world: Windows. Now 25 years later and after several versions and upgrades of Windows, I am once again working with MAS90 behind the mask of SAGE 100. It is not like revisiting an old friend, but an old motel that are still using the same bedding. The training that I received did help make the reintroduction easier. It is ironic that several times in the search bar of Sage 100 it even refers to "MAS90." None-the-less as noted the Windows rise and dominance came into the mainstream if not becoming the stream of business. The tough thing is that MAS90 did not change with a Windows feel when it was altered into Sage 100. Frankly, it is most frustrating to jump from Outlook, Word, Excel then to Sage 100. Something as easy as hitting "enter" or "tab" in Sage 100 will cause redundancy in keying and wasted time. The answer is simple, the user MUST have a passion for selecting or clicking the left mouse button and consciously shifting their thinking from 2019 back to 1994 when ever they enter the world of Sage 100.
Jeff
Government Administration, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed March 2019
Solid mid-market enterprise accounting system, with quirks
Very solid system with a few frustrating quirks. You will need to host any version of Sage 100. Consider a cloud-based software as an alternative (Sage Intacct perhaps, although the price skyrockets compared to Sage 100).
PROS-very cost-friendly pricing for small or medium sized businesses. this is the biggest selling point for Sage to me - it beats Quickbooks as a more ERP level system but is still very reasonably priced -solid on standard accounting -multi-company/location/entity reporting -import/export works well -test company option helps new users acclimate -simple bank reconciliation module -security and role definitions -GL reports are very useful to financial experts
CONS-bank reconciliation doesn't force you to reconcile to the GL cash account. That defeats the purpose of a reconciliation... -there is almost no customizability to the financial statements. I guarantee you will need to export (Excel) or use a different software (Crystal Reports) to build your monthly financials. -Sage 100 products are hosted in-house, so in the age of the cloud, you will still need to purchase and support your own server, a pain for a small or medium sized business. -there are no "drill down" options in financial statements. That ability in Management Reporter was a huge plus in Microsoft Dynamics products. -Multi-fund reporting cannot be consolidated (unless this is an add on module we didn't purchase) -There are no reports that show unposted JEs -AP voids and invoice reversals are a NIGHTMARE. Seriously, my staff lose sleep over trying to never need to void a check in Sage. -Dashboards are basic. It feels very "old" as a system compared to new cloud-based options. -No auto reconciliation. I've heard that's a selling point of Xero.
Sharon
Publishing, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
A FULLY INTEGRATED SOFTWARE SOLUTION
Using Sage 100C has provided more flexibility to the workforce and has increased productivity over the old VPN solution. With an increase in work from home scenarios, this has proven to be a helpful addition to our software solutions in conducting business.
PROSThe program has many robust features with integrated billing, and having the ability to select batch or live processing allows us to be flexible with each department. The fact that you can modify areas of the software to support your own needs is a big positive in our book. Sage does a great job with reports and extracting data to excel. The fact that it fully integrates through GL makes it very easy to use within the entire organization.
CONSI would like to see larger fields to capture pertinent information. Additional user-defined fields that can be integrated with report design would be a nice addition. The ability to modify the canned reports and turn them into a custom report would really be helpful.
Reason for choosing Sage 100
We have been very happy with the Sage products over the years, and have continued to upgrade instead of seeking a new solution that had similar or fewer tools available for our production needs.
Trey
Construction, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed November 2018
Good program
There seems to be a module for just about everything we need to within out company, which is very nice. It was pretty easy to learn with just a little bit of practice, much of it is self explanatory to new users! I do believe that ease of use is a major pro for Sage 100. I'm pleased with amount of data/reports we can process and print out, the information we need is almost always at our finger tips.
CONSWith multiple people using this throughout our organization, it'd be nice if two people could be in the same module at once. We're constantly going door to door trying to figure out who's in a certain module and when they'll be out of it. We reference a pay rate change report often, every time we click out of it, it asks if we want to purge all the files. Someone will accidentally click it someday- why would we want to do that? I also find myself getting a number of errors and the program shutting down on me. Often times if I shut my computer down and try again it'll work correctly when I open it back up.
RHONDA
Printing, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2020
I don't have cloud just Sage 100
I don't have Sage 100 cloud?
PROSThe support people were excellent to work with and made our transition in 2012 as easy as a new installation could ever get. I also like that all the areas are similar, so if you know Order Entry you can translate that knowledge to say Purchasing.
CONSWhen i go to create custom reports there are databases with the last three letters WRK. It would be great to have access to those databases; i realize they are a combination of existing databases but they have everything i usually need for a custom report. The bug in the current software update where you can't close the ship-to-address box in the right corner is annoying.
Reasons for switching to Sage 100
Price was our main factor. When we looked at software in 1997 Sage didn't have the manufacturing module (JobOps) so we had to go with something much more expensive with less of a customer service option
Anonymous
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
2
FUNCTIONALITY
5
Reviewed March 2021
Many features, Poor execution
Many bells and whistles but too complicated for most users.
PROSThe production management module helps us keep track of all inventoried products and our built product. It can be easy to use if you know what you are doing. Being able to have different dates used per module is useful when you are able to use them properly.
CONSThere is a lot of background "stuff" that happens without you knowing. Also, unless you notice a discrepancy, the software will not tell you about it. We have had to rebuild the sort files in order to have the proper inventory show up. The software also gives errors often which requires you to redo the work you completed
Reasons for switching to Sage 100
Did not have enough options for production
Denyse
Apparel & Fashion, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2020
Moderately ok ERP
Having been administrators for multiple ERP systems, I found Sage 100cloud to be an entry-level ERP system with limited functionality for a company our size. It might have been ok when they first started with this ERP system, but the technology was too old compared to other systems and common sense functionality was not applied (for example, to change a bin location in inventory, a warehouse person would have to access the inventory maintenance screen whereby they could change costs or pricing or more; bin location changes should occur as a transaction record outside of the inventory maintenance screen).
PROSSage100c was relatively intuitive to use.
CONSData integrity was an issue. Our VAR was excellent but even when they couldn't assist and I had to contact Sage direct for assistance, even they struggled to resolve the data issue (in one case it had to do with correcting average costs on an item held in multiple warehouses).
Ross
Wholesale, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2020
SAGE 100C - robust solution
Stable, well-built product with good interface and functionality. Good 3rd party customer support. Recent better pricing.
PROSComplete end to end ERP solution with robust modules scaled for massive implementations - now fairly priced for smaller companies without the loss of functionality.
CONSIt is a full featured product that is clearly designed for large organizations with dozens of users. In a small company it is a bit burdensome as there are no quick transactions or shortcuts. The Crystal reporting suite is also full function - but it takes a true Crystal expert to easily create reports. There is no ability to quickly create an ad hoc report, and unless Crystal is your second language, it often takes too long to build a report for a single use.
Reason for choosing Sage 100
Converted from earlier Sage version.
Mary
Building Materials, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Easy to teach new employees
The payroll program works very well with our time clock program. The AP and AR modules are easy to navigate.
PROSOur program is very customized to our specific needs. We have several different price levels based on customer pricing and species pricing (for which type of lumber is used). It is very easy to teach new employees the proper procedures with this software.
CONSFor some reason, the program shuts down on its own. I've been told it's "because the user is clicking too often, which then confuses the software so it shuts down."
Reasons for switching to Sage 100
We needed to upgrade and were told SAGE took over Business Works so we just went with it. It was an easy transition since Business Works was pretty much set up the same way.
Jim
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2017
Simple to use, yet an accurate accounting tool
We are a mid size property management company located on the Northshore of Massachusetts. Our condominium client list is a composition of business and residential complexes. The Sage product gives us the flexibility to manage the day to day account activity, along with the accountability and flexibility to oversee the billing aspects which occur as a result of the various service request we receive daily. Our staff consist of management professions, account and billing personnel. Everyone in our organization has exposure to the Sage product even our administrative staff, who are often required to utilize the Sage product to verify client billing and invoices. It is a simple yet effective accounting and administrative product that works well for a company of our size.
PROSEffective, yet simple to understand and utilize
CONSDoesn't have the fancy looking categories. It's just plain and simple
Victoria
Media Production, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed May 2020
Good, could be better
N/A
PROSThemes capability is cool. Should be more available.
CONSJob Cost lack of features. A/P not intuitive, e.g. voiding checks.
Reason for choosing Sage 100
Not my decision
Reasons for switching to Sage 100
Supposed lack of support for Platinum
Brenda
Machinery, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2020
Sage 100Cloud
Sage is a good product with an excellent support staff.
PROSThe product walks you through most of the modules with ease. It allows me to give ownership to the departments that work their modules and monitor their progress. Thankful for Sage University, bundling the training so that individuals get a better feel of what their use of Sage effects within the whole organization.
CONSThe number of redundant stops in updating. The lack of ability to reopen completed items like sales orders and work orders. The inability to utilize recurring invoicing through AR, as it does not have the capability of tying out the ship to address with sales tax.
Brett
Wholesale, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed April 2021
10+ Years of Sage in a mid-size manufacturing / distro environment
Sage has worked well for us for almost 10 years however as the company grows we find that we are "outgrowing" Sage and it can't keep up with our workload.
PROSSage is old and the core functionality is solid. It "just works" for most smaller companies
CONSSage really isn't intended for large / complicated environments. Once you've gone above 50 simultaneous users and add third party integrations for taxing, credit cards, warehouse management, etc... you'll notice lag in the system regardless of the hardware resources assigned to it.
Reason for choosing Sage 100
mostly pricing
Reasons for switching to Sage 100
FACTS was too basic of a product for our company's size and it lacked features we needed
Nicole
Real Estate, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2020
LOVE Sage 50!
- User Friendly - Easy To Use - Simple To Understand
CONS- N/A ..... I literally love everything!
Reason for choosing Sage 100
- Reviews
Denise
Hospital & Health Care, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Why I like Sage
I like how easy it is to get the information that I need when I need it. Reports are easy to read and understand. It is very easy to maneuver around.
CONSBefore we upgraded to a newer version I liked the way my reports printed off. Some of the reports went to landscape and some stayed portrait. With it doing that some of my reports are more pages.
Reasons for switching to Sage 100
Planary did not give us all the information we needed for breaking down by all of our departments for our cost reporting.
Avinash
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2021
Professional Layout
I have been able to access sage online from anywhere around the world and have instant access to my inventory and sales just a click away
PROSI really liked the way sage classifies their segments as icons so as to easily identity the functions that you are looking for. The Layout has been carefully thought to be both simple but quite professional.
CONSThe software can become pricy as many features as only available as options which increases the cost of the operating software especially if you are a start-up company.